住宿方回覆: Dear GuestThank you for taking the time to tell us about your experience at the Mercure Zürich City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Julia Hermes
住宿方回覆: Dear GuestThank you for taking the time to tell us about your experience at the Mercure Zürich City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Julia Hermes
住宿方回覆: Dear Mr. LeeThank you for your great review, We are glad that you enjoyed your stay with us. We hope to see you soon. Kind regardsJulia HermesAssistant Front Office Manager
住宿方回覆: Dear GuestWe very much appreciate your comments regarding your stay at the Mercure Zürich City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Julia Hermes
住宿方回覆: Dear Willie Thank you for your review , we highly appreciate it. We will take your feedback into account and will work on the points espically on our amenities. We hope to see you soon. Kind regardsJulia HermesAssistant Front Office Manager
住宿方回覆: Dear GuestWe very much appreciate your comments regarding your stay at the Mercure Zürich City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Julia Hermes
住宿方回覆: Dear BearfightWe very much appreciate your comments regarding your stay at the Mercure Zürich City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Julia Hermes
住宿方回覆: Dear GuestWe very much appreciate your comments regarding your stay at the Mercure Zürich City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Julia Hermes
Youxia68
舒適房(2張單人床)
入住於 2024 年 10 月
夫妻/情侶出遊
122 則評論
4.0/5
很好
發布於 2024 年 12 月 4 日
酒店地理位置方便,離火車站近(不是中央火車站)去市區公交一輛車就可直達,也非常便捷。
住宿方回覆: Thank you for sharing your feedback. We're delighted to hear that you found our hotel's location convenient, particularly its proximity to the train station and ease of access by car and public transport.We hope you had a comfortable stay and look forward to welcoming you back on your next visit to Zurich!Kind regards,Eowyn HummelReservations CoordinatorMercure Zürich City
住宿方回覆: Dear GuestThank you very much for your great feedback. We hope you enjoyed your stay with us and we will take your feedback into account to improve our services. We hope to see you soon with us again. Kind regardsJulia HermesAssistant Front Office Manager
࿈ཟླ་བ་རྡོ་རྗེ࿈
舒適間 - 一張大床 - 無障礙設施
入住於 2024 年 12 月
與好友旅遊
9 則評論
5.0/5
超棒
發布於 2025 年 2 月 17 日
設施:很好用
衞生:乾淨整潔
環境:安靜舒服
服務:熱情熱心
住宿方回覆: Thank you very much for your positive feedback! We’re delighted to hear that you enjoyed our facilities and appreciated the cleanliness, quiet environment, and warm service. It’s our goal to provide every guest with a comfortable and welcoming stay.We hope to have the pleasure of welcoming you back to Mercure Zürich City soon!Kind regards,Eowyn HummelReservation Coordinator
住宿方回覆: Dear GuestWe very much appreciate your comments regarding your stay at the Mercure Zürich City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Julia