星野集團 界 仙石原的評論

前台小姐姐服務特別周到，從進大門開始的招待都很好，提醒你幾點早餐時間，幾點是晚餐時間，晚餐和早餐都挺好吃的，房間乾淨，有私湯，渡假一流的酒店

環境很不錯，入門對初來的人提示不夠，早上去得太早以至於找不到入口，山路推行李箱很艱苦，建議打車去入住。

大雪很晚才到，訂的晚餐沒有了，任何吃的都沒有。服務員主打一個不會任何英語。不會再光顧。

無與倫比的，難忘的。晚餐標準似乎沒有以前高了。

酒店很好。現代日式房間。給舒服感覺。不會給客人舊時代温泉酒店。集團也是出名。給我一個正面感覺。下次都會再來。

非常棒，服務也好，東西也好吃。

房間裡的露天浴池非常好。 飯店裡有活動，到處都是藝術，我在飯店裡就能真正享受樂趣。 如果有機會我還想再拜訪您。

愛愛愛我住在這裡。這項服務非常個性化，如果您來自城市，這個地方可以為您提供遠離喧囂的私密性和寧靜。當我們到達時，工作人員來到我們的車前歡迎我們並幫助我們搬運行李。辦理入住手續很順利，我們被告知了早餐和晚餐的時間以及我們可以在現場做什麼。房間很大，每天早上我們都能看到美麗的景色。飯菜也很棒。我迫不及待地想回到這家酒店，也許是在冬天。

真的很棒的溫泉飯店。非常現代。食物和服務都很棒。非常愉快舒適的住宿。它專注於利用藝術作為放鬆的形式。

非常令人放鬆的地方。適合放鬆身心。房間又好又大，還有私人溫泉。只是公共溫泉設施有點陳舊。

A truly memorable short stay n Hakone. A great location for jumping on a bus on the Hakone loop… 15 / 20 mins (inc the walk from the hotel) and you are at the terminus for the Rope way and the Pirate boat trip across the lake. The accommodation (with just 16 rooms) just oozes quality and tranquility with every room having its own private balcony with hot bath to soak in. Beds, whilst traditional, are so comfy! Now… for the main event! The food…. OMG what a truly amazing experience… breakfast and dinner… and whilst super quality and beautifully (and privately) served in your own booth have a total quantity to blow even the biggest eaters! Wonderful service and to close… I’m not sure where a couple of the ridiculous reviews have come from but they are obviously either an error or are trying it on…. Try for yourself - you won’t be disappointed. Huge thank you to the staff for such a wonderful experience this week.

Beautiful room and facilities, the mealtimes are made very special by the attentive staff and the food is good. The meals are incredibly generous in size! We found staff to be friendly and most spoke a good level of conversational English which was really helpful. The room and onsen was spotless and the beds really comfortable. We found it easy to get around Hakone via the local bus and other modes of transport. The staff provided us with a timetable and directions to the correct stop If you have mobility issues the short walk to the bus stop is steep. My only criticism is that we were offered a taxi but then told there are no taxis and to get the bus to the station - fine by us but if we had a lot of luggage I think that would have been pretty stressful. Overall a great stay and I would definitely stay again!

總的來說，這家飯店很好，儘管熱情的歡迎方式不符合我們的口味。房間漂亮又寬敞，還有溫泉。我推薦的餐廳較少。京石料理太豐富了（如果你住兩天，就做一份，但不要做兩份），而且私人餐廳很冷（似乎經常出現這種情況）。更喜歡在城市裡的餐廳去探索其他的東西。停車非常方便。

這是日本最差的飯店！工作人員很糟糕而且不退款。房間很髒，蟲子飛得到處都是，晚餐的選擇很糟糕，無法退款。房間裡有股尿味，床看起來像是有人睡過的！我不喜歡待在這裡！我想要退款，他們不會提出異議，但相信我，住在凱悅酒店，不要住在這裡