弗羅茨瓦夫中心美居飯店（原美居全景飯店）的評論

住宿方回覆: Dear Mr. Sai,Thank you very much for taking the time to share such a detailed review and for giving us a 10/10! We are delighted to read that you enjoyed our central location and convenient proximity to the mall, as well as the overall experience of your stay. We appreciate your feedback regarding the room allocation. While we strive to honor requests for newly renovated rooms, occasionally availability and full occupancy can require adjustments. Your note about USB plugs and TV channels has been shared with the relevant departments for consideration in future updates. We are glad you found our water dispenser convenient and appreciate your understanding of our environmental initiatives. Small measures like this help us reduce single-use plastics while still providing our Guests with comfort and convenience. Thank you again for your kind words and constructive feedback. We look forward to welcoming you back to our hotel for another enjoyable stay in Wroclaw!Warm regards,Marlena Miernik - Guest Satisfaction Manager

住宿方回覆: 尊敬的約瑟夫先生，非常感謝您給予弗羅茨瓦夫中心美居酒店如此高的評價。我很高興您的入住體驗整體上非常舒適，並希望有機會再次歡迎您的光臨。我們將竭盡全力，讓您的下次入住更加完美。此致，瑪琳娜·米爾尼克 - 賓客滿意度經理

住宿方回覆: Dear Guest,Thank you very much for sharing your opinion regarding the stay at our hotel. Positive feedback is always a source of motivation for the whole staff. We are glad to see everything met your expectations and we hope to host you again soon. Kind regards, Marlena Miernik – Guest Satisfaction Manager

住宿方回覆: 尊敬的托倫先生，非常感謝您與我們分享您的入住體驗。我很高興看到我們飯店的位置非常適合您在美麗的弗羅茨瓦夫市的行程，而且早餐將是您開啟美好一天的絕佳選擇。我們非常樂意很快歡迎您再次光臨。此致，瑪琳娜·米爾尼克 - 客戶滿意度經理

住宿方回覆: Dear Guest,regarding the reservation made on the other booking websites than the official Accor website, please contact the customer service operating the given booking website. We are unable to cancel similar reservations through our hotel system. Furthermore, cancellations are only possible up to one day before arrival. We are sorry for any inconveniences, however we hope we will have an opportunity to welcome you at Mercure in the nearest future. Best regards.

住宿方回覆: 親愛的孫坤，感謝您的寶貴回饋！我們很高興得知您覺得我們員工樂於助人，並且喜歡我們餐廳的美食。很高興得知您在我們酒店度過了愉快的時光。希望未來能再次歡迎您！此致，Marlena Miernik - 賓客滿意度經理

住宿方回覆: 親愛的 Re-Kon， 感謝您與我們分享您在我們酒店的入住體驗。每一天，我們的團隊都會盡一切努力確保提供最高標準的服務。我們希望很快能有機會再次歡迎您！

住宿方回覆: Dear Mr. Yao, Thank you for your kind words! We're glad to hear that you enjoyed our convenient location and found your room comfortable. It means a lot to us!We hope to welcome you back again soon!Best regards, Marlena Miernik - Guest Satisfaction Manager

住宿方回覆: Dear Mr. Kay,Thank you very much for your wonderful rating! We are delighted to read that you enjoyed your stay at our hotel. It will be our pleasure to welcome you back on your next visit to Wroclaw and ensure another comfortable and enjoyable experience.Warm regards,Marlena Miernik - Guest Satisfaction Manager