橫濱設有游泳池的飯店

位置方便，一落街就已有Lankmark商場，有不同餐廳讓你挑選，另亦可貫穿去其他商場週圍行街買嘢及方便搭欖車去紅磚屋遊玩。此外，房間整潔開揚，夜景一绝，仲睇到日出，當天慶祝生日，酒店送我一份小禮物，超窩心，感謝酒店安排，另酒店員工全都親切有禮，樂於助人，我第一次來横濱已愛上了，下次再來必定優先考慮再入住此間酒店

很不錯的感受。因為商務安排出現了臨時變動，這次不得不在一個地方逗留了四天。 酒店硬件軟件都不錯，附近海港環境也很好，難得的放鬆一下。 所不足的是因為地處港口，附近的餐館不多，大都晚上8點以後就找不到吃飯的地方了。酒店裡的餐廳是9點關門。還好有一個24小時的711，連着2天靠它續命。 走之前的一天，意外在旁邊商廈的地下二層發現一個小食街，營業到凌晨2點。遂趁機報復性地補償了自己一次。 體會來應該還會住這裏

■ 觀景大巴豪華海雙海灣景房 房間內有乾淨的水壺,有大窗戶和陽台。房間,從陽台上看風景可以看到灣大橋,摩天輪。浴缸和淋浴房是另外々,可以慢慢泡澡。可以看到浴室的摩天輪夜景也很漂亮。早餐是棕櫚樹環繞,有南國風情的自助餐廳。品數很多,味道很好。這次,縣民價格適用,可以以合理的價格住宿。前台工作人員的迴應也很好。#橫濱灣酒店東急#夜景#櫻木町#Hetare叔叔的旅行

停車場冇晒位保安人員專人帶去另一個停車場解決問題，大堂職員十分有耐性，房間清潔酒店位置也10分合適

We booked a Standard Double Room and were upgraded to a Club King as Bonvoy Platinum members. Our first impressions of the hotel were big, beautiful, convenient, but with minimal and stingy service. The Club King room was very nice, modern, quite large with a sofa and desk, and spacious bath. And very clean with lots of amenities. Bed was excellent. Location is very good with direct access to the station, shops, restaurants, and Takashimaya Department Store. Platinum Elite members can check in at the Club Lounge. The lounge is not too large, and I imagine it being very busy on weekends or holidays. Refreshments throughout the day are extremely minimal, just drinks and very light snacks like cookies and crackers (I would definitely not describe this as ”afternoon hors d’oeuvres” as stated on their website). The evening cocktail service is a bit more expansive with salad, 4-5 hot dishes, and dessert. I requested something vegetarian as there was nothing besides salad, and they were able to prepare a steamed vegetable plate and tiny fruit plate which were delicious but not filling, and nothing compared to the regular options available. When asked if it might be possible to prepare a main dish (something with more carbs), I was told they could either give me plain white rice or plain penne pasta with no sauce, I was told to add salt and pepper for flavor. Seriously? Would anyone feel pleased with such an offering? I obviously refused, and was left with a bitter feeling for the rest of our stay. Note that this property does not acknowledge the Marriott Platinum “Guaranteed 4 p.m. Late Checkout” benefit. We stayed on a Sunday, checking out the following Monday (not a holiday, and definitely not a peak day) but were denied late check out, only given 1:00. For a previous reservation, once again checking out on a non-peak Monday, we were also completely denied late check out (only standard 12:00 check out). To the Management of the Yokohama Bay Sheraton Hotel & Towers, I have a simple question, do you offer 4 p.m. late check-out to your Platinum Members? This is a major deciding factor for Platinum Members in choosing your hotel. Breakfast was not available in the Club Lounge, but in the buffet restaurant Compass. (Another clear indication that the Club Floor was not very busy, so why no late check out?) Breakfast here was nice, not an expansive selection, but a decent selection of both Japanese and Western dishes (but few or no vegetarian options). The orange juicer machine was especially good. Overall, this is a very nice hotel, but it does not feel like a Sheraton property as they deny Bonvoy Elite benefits when they see fit, and the service is not that of an international hotel. Elite Members are not treated as such. It feels more like a Japanese hotel that’s a step or two behind international standards. I really hope things improve as the hotel itself is very nice and we’d like to visit Yokohama again soon.

在日本住了半個月，大阪，京都，名古屋，富士山，伊東一路住過來了，橫濱的這家酒店算是性價比最高的之一了，酒店房間很大，服務很好，前台英語好，樓也很氣派，離櫻木町站十分近，出了地鐵扶梯就是酒店，總之基本上沒有缺點了。如果是需要在橫濱過渡一下的話，這家酒店是不二選擇。

I don’t think Westin Yokohama fits as a member of Westin Group for my visit experience. The hospitality services and customer services are not good enough as a luxury brand hotel. — Checkin The Bonvoy CS counter is nobody at 4:30pm. Only 2 staff are in Checkin counters and we have to wait about 15 minutes for Checkin and of course even you are Platinum/Titanium members, you are not able to get fast checkin and checkin services in Club level lounge (I have never tried this experience at all Westin Hotel worldwide) — Breakfast Beverage services are as normal as Westin Hotel, yet once again, I have asked to come in the restaurant but the staff just notice there is no seat after I stand in, so I have to wait few minutes for seat arrangement. It’s a good arrangement and customer services as we expected in Westin? Definitely not. — Room Upgrade I know there is peak Easter holiday so I don’t engage any room upgrade or even floor upgrade this time. I text the customer services about this and they have replied me that I have “Upgraded” from a Fuji mountain “ City view” to “Sea-side” room, (I think the sea-side is like a river or breakwater) what a Japanese style comedy?!!! Thanks a lot. Overall, I still give A +for my overall Westin group experience worldwide (or even in Sendai) But definitely Westin Yokohama is never a part of it. Never….

我終於可以住在我一直想住的Kahara Hotel(∀｀)辦理入住手續時,我被引導到14樓的大堂樓層。室內裝飾與夏威夷的Kahala不同,工作人員々根據星期幾穿着Aloha襯衫,這讓我感到很興奮♪早餐是我在意大利餐廳OZIO吃過。早餐是一頓套餐,味道和數量都完美!更不用說美味了,它們都是用歷史菜餚帶來的,即使我親眼看到它們也很享受♪最後,我期待的Shin煎餅非常好吃。最重要的是,工作人員非常友善和舒適。我絕對想再次使用它。非常感謝你。