住宿方回覆: Dear Value Guest,Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our convenient location within the Central Park complex it's definitely a great spot for food, shopping, and entertainment. We're also pleased to know that the room size, breakfast, and gym met your expectations.We appreciate your note regarding the room equipment and will share it with our team for future improvements. We hope to have the opportunity to welcome you back again and offer an even better experience.Sincerely,Diana AfrizaAsst. Guest Experience Manager
住宿方回覆: Dear Value Guest,Thank you for sharing your experience with us! We’re happy to hear that you enjoyed our breakfast and found our location convenient, with the shopping mall offering great shopping options. It’s wonderful that you were able to explore the area and make some great purchases!We hope to welcome you back for another enjoyable stay in the future.Warm regards,Diana AfrizaGuest Experience Executive
住宿方回覆: Dear Mr. Nelsonhyng,Thank you for sharing your feedback! We're thrilled to hear that you enjoyed the artwork in our lobby—it’s always great to know that it caught your eye. We're also glad you liked the swimming pool and found the massage services to be affordable. It’s wonderful to know you enjoyed our breakfast selection too! We hope to welcome you back soon for another great stay.Sincerely,Diana AfrizaGuest Experience Executive
kellysi2304
豪華雙床房
入住於 2025 年 1 月
商務出差
8 則評論
10/10
超棒
發布於 2025 年 2 月 28 日
酒店現代風格,乾淨整潔,剛到酒店11 點,前台辦了提前入住,非常感謝,早餐豐富多樣,適合中國胃,周邊的central park mall ,裏面很多吃的,購物的,非常好的一次入住
6/10
住宿方回覆: Dear Ms. Kellysi2304,Thank you for your lovely feedback! We are thrilled to hear that you enjoyed your stay and appreciated the modern and tidy environment of the hotel. We’re glad our front desk could accommodate your early check-in and that you found the breakfast options satisfying, especially for Chinese preferences.It’s wonderful to know that the proximity to Central Park Mall added to your experience with its variety of food and shopping options. We look forward to welcoming you back for another great stay!Warm regards,Diana AfrizaGuest Experience Executive
訪客用戶
入住於 2025 年 5 月
商務出差
3 則評論
10/10
超棒
發布於 2025 年 6 月 5 日
位置非常好,周邊大商場。房間很大,陽光很好,很安靜。
住宿方回覆: Dear Value Guest,Thank you so much for your kind feedback!We’re delighted to hear that you enjoyed our convenient location and appreciated the spacious, bright, and peaceful room. Providing a comfortable and relaxing environment is what we strive for, so it's great to know we hit the mark during your stay.We look forward to welcoming you back soon for another enjoyable visit!Sincerely,Diana AfrizaAsst. Guest Experience Manager
住宿方回覆: Dear Valued Guest,Thank you for your feedback regarding your recent stay. We're sorry to hear that the room did not meet your expectations. Could you kindly provide your room number so we can look into the specific details of your stay and address any issues? We want to ensure a more comfortable experience for you during future visits.We appreciate your input and look forward to hearing from you soon.Best Regards,Diana AfrizaGuest Experience Executive
住宿方回覆: Dear Mimiyadefeixingriji,Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. While we’re glad you appreciated our location and hotel exterior, we regret that the room size and facilities were not up to your standards.Your comments regarding value and comfort are noted and will be shared with our management team for further review. We strive to deliver a five-star experience, and we're disappointed that we fell short in your case.We hope to have another opportunity in the future to better serve you.Warm regards,Diana AfrizaAsst. Guest Experience Manager
匿名用戶
豪華特大床房
入住於 2025 年 3 月
商務出差
8 則評論
10/10
超棒
發布於 2025 年 5 月 24 日
樓下就是商場,吃飯和逛街很方便,房間設計新潮
住宿方回覆: Dear Value Guest,Thank you for sharing your experience! We're glad you enjoyed the convenience of having the shopping mall just downstairs and that you liked the trendy room design. We hope to welcome you back for another stylish and convenient stay!Sincerely,Diana AfrizaAsst. Guest Experience Manager
住宿方回覆: Thank you for your feedback! We’re glad to hear that you found our location convenient and enjoyed the easy access to the nearby shopping mall. We apologize for the small hiccup during your check-in due to high occupancy, but we’re pleased that we could upgrade you to a king room and provide you with access to the Executive Lounge.It’s great to know that you appreciated our service and enjoyed the variety at breakfast. We look forward to welcoming you back on your next visit and hope you’ll have the chance to experience everything we have to offer!Best regards, Diana Afriza Guest Experience
住宿方回覆: Dear Valued Guest,Thank you so much for your kind words about our hotel. We strive to provide our guests with a luxury and outstanding experience during their stay here at Pullman Jakarta Central Park. We are glad that we could exceed your expectations, and it is very heartwarming that you took the time to share this feedback with us. We look forward to welcoming you back to Pullman Jakarta Central Park on your next visit. Sincerely ,Diana AfrizaGuest Experience Executive
住宿方回覆: Dear Guest,Thank you for your detailed review! We're happy to hear that you enjoyed your stay with us, especially our clean and comfortable room, as well as the wide variety of breakfast options. It's also great to know that our location next to Central Park Mall was convenient for you.We’ve noted your feedback about the bed being a bit high, and we will look into it to ensure a more comfortable experience for future stays.We hope to welcome you back for another pleasant stay soon. Please don’t hesitate to reach out if there’s anything we can assist with.Diana Afriza Guest Experience Pullman Jakarta Central Park
住宿方回覆: Thank you for staying with us and it’s a great delight to have been at your service. I am glad to know the strategic location of the hotel was very convenient for you as well as the room you stayed in. We appreciate your positive review and on behalf of the Management and staff here at Pullman Jakarta Central Park, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon.Sincerely, Diana AfrizaGuest Experience Executive
GlenGrant
豪華雙床房
入住於 2024 年 11 月
商務出差
39 則評論
8.0/10
很好
發布於 2024 年 12 月 16 日
設施老舊,裝修詭異,早餐豐盛,周邊繁華,性價比低,500~700元還差不多
住宿方回覆: Dear Mr. Glen Grant,Thank you for your feedback. We appreciate your comments about the facilities and breakfast. We are continually working to enhance our offerings and décor to better meet our guests' expectations. We hope to provide you with a more satisfactory experience in the future. Thank you for sharing your thoughts with us.Sincerely,Diana AfrizaGuest Experience Executive
訪客用戶
豪華特大床房
入住於 2024 年 12 月
商務出差
7 則評論
10/10
超棒
發布於 2025 年 2 月 19 日
服務態度很好!早餐豐富。
住宿方回覆: Dear Value Guest,Thank you for your kind feedback! We're thrilled to hear that you enjoyed the service and the breakfast selection. We always strive to provide a warm and welcoming experience, and your positive words motivate us to continue delivering our best. We hope to welcome you back soon!Sincerely,Diana AfrizaGuest Experience Executive