We came to Fargo for my grandma’s funeral and stayed here for two nights. It was okay! THE GOOD: -Echo helped my mom and I book 3 rooms for our family over the phone, each with different needs. Echo was SO kind and patient, making us feel like she genuinely cared to help us. She even asked the reason for our stay and when we told her, she expressed condolences and offered us a discount. It was so nice. Echo was the true highlight of our experience with this hotel!! -Breakfast was okay. The fresh pineapple was incredible both days. It was so so so good. Whoever is picking out the fruit for the hotel is a star. This bit is partially on us: my husband is vegan AND super shy, so it was a bummer that there wasn’t any dairy-free milk out. I know there are places where you can request it, but there weren’t any signs out indicating that was the case. Again, since he’s reserved, he didn’t approach staff to find out. The milk they did have was in unlabeled metal pitchers, so you had to just kinda hope it was a kind you liked! Loved the Cap’n Crunch. The potatoes were good. -Our room was quiet and it was easy to change the temperature so we could be comfortable. We ended up with a double queen suite bc they were out of regular double queen rooms and we ended up using the seating in the living room and the dividing door more than we thought. Since we shared the room with my brother and his wife, we were able to go into the next room to change clothes while the other room was being used for shaving, makeup, etc. It was nice! The night before the funeral, we were able to have a total of 6 people in our living room space, which was nice for editing the eulogy together. I needed to work that night too, so the desk being in a different room than the living room with a door between was great for that too. -I received texts from the front desk asking how our stay was going, which was nice. I never had much chance to reply bc of the funeral and things, but it was nice. - the full sized fridge was nice! -my niece and brother in law enjoyed the salt water pool. -the list of things to do from their staff was really cute! Also liked the little card in the room key envelope that detailed when breakfast was and other hours was helpful. THE OKAY: - I needed to print copies of the eulogy to be edited by my family the night before the funeral, then needed to make more copies of the final draft to read at the funeral. The “business center” had two computers, but only one was working. It had one desk chair and a few lounge chairs. There was a girls hockey thing going on, so the lobby was suuuuper loud and the business center had no walls to dampen the sound at all. It was just right there next to the lobby! The printer was working! That was good! But it ran out of paper, and I ended up needing to wait behind two people checking in at the front desk to get more paper since there was only one person there. She wasn’t even sure she had printer paper in the back, s
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