SMS 飯店集團嘉年華花園飯店(Fiesta Garden Hotel by SMS Hospitality)

The place was good, easy access location the entry and exit of vigan.

請不要預訂這家酒店。我很生氣。有一個穿著藍色襯衫的老太太，服務態度很差。如果她不是酒店老闆，建議酒店解僱她，否則會影響酒店的發展。首先，我訂房的時候看到有四間空房，而且沒有wifi要求換房。其他工作人員正準備給我換房間，但她拒絕了我的要求。請問是誰給了她這麼大的權力？其次，我們更新房子後應該可以得到免費的礦泉水，但當我向她要時，她卻向我們收費。第三，我的房卡放在房間裡，讓工作人員開門，但她不高興，給我看不順眼的樣子。住在這樣的酒店你真的會覺得舒服嗎？服務態度特別差，所以很快就關門了。我住酒店從來不給差評，這是我第一次給差評。

Room n place was clean but amenities was not complete, said they couldnt bring hairdryer from other rooms? There was no hot water until we asked receptionist about it for help. Telephone not working, wifi was worse than my data. Receptionist n team was really nice and sorry about the inconveniences tho. Room aircon was cold and the bed was comfy but the blanket kept coming off the blanket cover. Overall its okay to stay in but take note to bring your own hair dryer and if need help, have to walk to the receptionist for help.

The hotel was very quiet and nice big room with comfy beds. We loved our short stay here. The staff was also friendly. The internet is a bit slow.

Nice hotel

All goods

it was raining hard when we reached this place and the parking area was starting to get flooded. there was no staff to welcome the guests or offer umbrellas to shield us from the downpour. the hotel is not within the city of vigan. we were ushered to our room by one hotel helper who assisted us with our luggages. courteous and jolly guy. food was typically done the ilocano way. i'm used to the taste and the way it was presented. what i'm very particular about was the repetitive banana being offered for dessert, either boiled, caramelised or served very ripe. our towels were never replaced for the 4D/3N we stayed. they just assumed we didn't care since we didn't bother to request for a new set. the telephone in our room has no dial tone. the bathroom exudes an unpleasant smell at a particular hour at night. but overall, we felt welcomed as we stayed longer. we were allowed beyond the time to continue with our socials. the staff just let us be while singing our hearts out. they were very kind and understanding when we ask for small favors from time to time. might stay here again next time.

No hot water, food could be better if it’s hot, and rooms could be a little cleaner. Surfaces were dusty,