住宿方回覆: Dear Wujiezailushang, Thank you for sharing your feedback. We’re glad to hear that you enjoyed our convenient location, close to the night market, Bar Street, and French Street, as well as the picturesque pool and complimentary minibar. We also appreciate your comments about our breakfast service and room layout. We're constantly working to improve, so your observations are valuable to us. We hope to have the opportunity to welcome you back in the future!Best regards,Hotel Management Team
住宿方回覆: Dear Xiaowanzi, Thank you for your kind words.We are delighted to hear that you enjoyed the stunning view from our terrace pool room, the breakfast, and the convenient location. We look forward to welcoming you back for another wonderful stay.Best regards,Hotel Management Team
Kansona
傳統特大床房
入住於 2025 年 2 月
夫妻/情侶出遊
5 則評論
10.0/10
超棒
發布於 2025 年 3 月 27 日
位置方便 早餐很好吃 酒店服務不錯
住宿方回覆: Dear Kansona, Thank you for your kind feedback. We're delighted to hear that you enjoyed our convenient location, delicious breakfast, and excellent service. We look forward to welcoming you back for another great stay.Best regards, Hotel Management Team
Bellebinbing
傳統特大床房
入住於 2025 年 1 月
家庭出遊
4 則評論
10.0/10
超棒
發布於 2025 年 3 月 9 日
帶着家人旅行 很舒服 出行方便 離洋人街很近 吃喝方便
住宿方回覆: Dear Bellebinbing,Thank you for your great feedback.We are thrilled to hear that you found our location convenient and comfortable for your family. We look forward to welcoming you again!Best regards, Hotel Management Team
訪客用戶
傳統特大床房
入住於 2024 年 12 月
家庭出遊
4 則評論
10.0/10
超棒
發布於 2025 年 2 月 4 日
非常棒的法式酒店,小而精緻,早餐質量高,服務人員也很好,喜歡!
住宿方回覆: Dear valued clients,Thank you for your wonderful review. We’re delighted to hear that you enjoyed our small, exquisite hotel, high-quality breakfast, and excellent service.We truly appreciate your kind words and hope to welcome you back soon!Best regards,Hotel Management Team
LL7777L
傳統行政特大床房
入住於 2025 年 2 月
其他
4 則評論
10.0/10
超棒
發布於 2025 年 3 月 8 日
歐式度假風,安靜
住宿方回覆: Dear valued clients, Thank you for your good feedback.We are glad you enjoyed the European resort style and the peaceful atmosphere. We hope to welcome you again soon.Best regards,hotel Management TeamBest regards,Hotel Management team
住宿方回覆: Dear valued clients,Thank you for sharing your experience with us! We’re glad you enjoyed our central yet peaceful location near the Mekong River, as well as the variety of breakfast options. We apologize for the lack of an elevator, but we’re happy our staff could assist with your luggage and make your stay more comfortable. We truly appreciate your understanding and hope to welcome you back for another great stay!Best regards,Hotel Management Team
Mengdiou7980
傳統行政特大床房
入住於 2024 年 10 月
家庭出遊
12 則評論
10.0/10
超棒
發布於 2024 年 12 月 10 日
非常棒的酒店,出行也很方便,酒店是我喜歡的風格
住宿方回覆: Dear valued clients, Thank you so much for your kind words. We're thrilled to hear that you enjoyed your stay and loved the style of our hotel. It's great to know that the location was convenient for you. We look forward to welcoming you back soon.Best regards, Hotel Management Team
住宿方回覆: Dear valued guests, It was a great pleasure having you stay at Souphattra Heritage Vientiane. We really appreciate your positive feedback and the comment, we do apologise for any inconvenience it may have caused and this has been highlighted for further improvement.Look forward to welcoming you back again for a more pleasurable experience.Hotel Management team
住宿方回覆: Dear valued clients, Thank you for your wonderful feedback.We are thrilled to hear that you enjoyed our stylish hotel, the clean rooms, and the thoughtful service. We're also glad our location and breakfast met your expectations. We look forward to welcoming you again soon.Best regards,Hotel Management team
住宿方回覆: Dear Kaishixianguang, Thank you for your feedback.We are glad you enjoyed the hotel's unique features and its convenient location. We understand that the price might be a bit higher, but we strive to offer a distinctive experience and comfort for our guests. We appreciate your recommendation and hope to welcome more visitors soon!Best regards, Hotel Management Team
匿名用戶
傳統特大床房
入住於 2024 年 5 月
家庭出遊
3 則評論
10.0/10
超棒
發布於 2024 年 6 月 11 日
環境非常好,前台可以英文溝通,離夜市很近,酒店還贈送了下午茶,推薦入住。
住宿方回覆: Dear Sir,Thank you so much. we appreciate hearing that you had a great time and enjoyed our complimentary afternoon tea during your stay with us. Our staffs look forward to welcoming you again.Hotel Management Team
Lvfan
傳統行政特大床房
入住於 2024 年 10 月
與好友旅遊
38 則評論
8.0/10
很好
發布於 2024 年 11 月 22 日
不好停車、前台入住很慢(算一個按金單都能搞近30分鐘)
住宿方回覆: Dear valued guests, Thank you for sharing your feedback. We apologize for the inconvenience you experienced with parking and the check-in process. We understand that these issues can be frustrating. We're currently working on improving our parking situation to make it more convenient for all our guests. Regarding the check-in, we're reviewing our process to ensure it’s faster and more efficient moving forward. We appreciate your patience and hope to welcome you back soon with a smoother experience.Hotel Management Team