住宿方回覆: Dear Mister VicLam,We thank you very much for your review, for the maximum score given on the different services we provided to you, for your kind words, and for sharing your experience with us. We are truly delighted to hear that you loved your stay, appreciated our staff’s hospitality, and enjoyed the breakfast and Murano tour. We’re especially glad the porter service helped make your departure more comfortable.It was a pleasure to have you with us, and we sincerely hope to welcome you back again soon in Venice.In the meantime, we remain,Warm regards,Chiara - Reception and the staff of the hotel Canal Grande