溫哥華Vancouver Waterfront附近住宿

我們發現溫哥華希爾頓酒店是一個很棒的酒店,也提供了很棒的服務!在訪問之前,我收到一條短信詢問我們是否需要什麼,因此我詢問了迪克森鑽石升級的可能性--他提供了公園景觀(相同的房型)升級,當我詢問初級套房時,他提供了付費升級,我採取了一個,因爲它似乎合理(一些酒店免費爲我升級成套房,但對於這個房間,這類型的房間聽起來超出了通常的免費升級階段,但我仍然這樣做是爲了嘗試套房)。我感謝迪克森對我們即將入住的溝通,他爲我們提供了一間高層套房。房間本身相當不錯-請注意,Jr套房仍然只有一個房間(有一張特大牀,沒有沙發牀(只有一個座位沙發),但進入區域和臥室附近都有桌子;從照片上很難看出,在登記入住時,前排有人說有沙發牀,所以我想其他一些房間可能也有沙發牀。我們喜歡入口處的“廚房式”桌子,因爲它正好位於朝向公園的窗戶前。早餐很棒--他們有一個叫格雷的餐廳,沙倫接受了我的點餐,而且都很快,非常專業,食物也很好(鑽石可以得到$15/day的信用,所以你可以在那裏用它來支付B/L/D)。工作人員都很好,對我的問題很有幫助,因爲這是我們第一次(可能很多次)去溫哥華的旅行。

This hotel provided a comfortable and convenient stay. Some of the room furnishings are a bit dated but it is clean and it is nice to have a kitchenette and living room space. Bed was comfortable. The breakfast offered many choices and was more attractively arranged than many chain hotels. I especially like the option to make a breakfast burrito. Staff at front desk was helpful. Someone in the floor above woke us up at 3:30 am when they departed the hotel so the hotel is not particularly sound proof, but unfortunately this is pretty typical of modern hotel construction.

As others have said, this hotel is nice but does need to move forward. When we arrived after a very long flight and drive we couldn’t find reception. It appeared that the drive through drop off had been turned into a seating area and there were no signs or directions to help, first fail. We finally found where to go and had a lot of luggage so had to just park as near as we could and find a trolley. This area was opened up the day we left so least loading the car was easier. There was only one lift we found which was very very slow. The foyer is also very noisy as the Hudson restaurant overspills into that area. We were told we had a large king room and when we went in, yes it was nice and spacious with a huge sofa to chill on. However when we looked out of the massive window, rather than a lovely balcony or even a view of the car park we were squashed in the corner with just a view of a pitched roof so made our room very dark with very limited natural light. The patio room next door was being refurbed so there dirty windows and dust. We never actually saw anyone fixing it either. The coffee making area was very tiny so instead of putting it into the room, it’s squished by the bathroom. What we hadn’t realised and not easy to see, the coffee in reception and parking there is a fee for so beware of that - you get nothing for free. There is a pool but was heavily used by children so there appeared to be no adult time. It also looked tired. Everywhere does look like it needs redecorating and bedding is tired and one slow lift clearly was a hindrance to some. As we were only one floor up we used stairs apart from check in and out. What did notice was someone had used a table upstairs for chilling as there was seating but a dirty wine glass and beer glass stayed there for three days! Didn’t make us feel that cleanliness was priority. We only had one breakfast at Hudson bar which was nice but at $65 we thought that not viable for our stay, so we brought some breakfast to have in our room each day. Washing up was a challenge so bought own tea towel. As others have said cleaning is on request so we opted not to have it and just asked for coffee pods as needed. Fridge did need a defrost, as couldn’t put any ice packs into the ice box. Staff are ok but again depends who you get, needs to be more across the board than intermittent.

房間寬大，設備齊全，冰箱微波爐還有保險箱，整潔衞生，服務周到，離商場非常近，購物方便，連住7天，值得推薦。

在停電期間,我們預訂了一家不同的居住酒店,但幾個小時後,我們只通過電子郵件取消了。我打電話給這個位置,不僅他們有一個房間,聽說我們沒有權力,特工告訴我們,甚至在檢查幾個小時之前。在停電的第4天,我們急切地尋求住宿時,對我們表現出的仁慈是最好的,非常感激!從我最初的電話,到入住過程和第二天晚些時候我們提前退房的時候客戶服務和友善是一流的!當我們提前退房時,代理商想確保我們確實有權力,我們的家是安全的。儘管我們檢查過了取消時間,但我們沒有收取當晚的費用。工作人員簡直太棒了,你的善良是我們迫切需要的。錄音室房間寬敞舒適,雖然牀有點太軟。房間很乾淨,小廚房也很完美。

我們最近一次探親時預訂了四晚的這家酒店。我們爲入住預訂了特大牀房。入住時前台工作的人是新來的,顯然沒有受過良好的培訓。她給我們安排的第一個房間有兩張牀。我們回到前台,要求搬去特大牀房,她給我們分配了另一個房間-而且-驚喜!-那是另外一間兩牀房。再次,我們把行李都拖回前台。這次,在同事的協助下,我們終於被分配了正確的房間。我們最後住的房間非常陳舊,不是很乾淨。沙發被撕裂了,浴室洗手池裏有頭髮。到這時,開車5個小時,在第三間房間,我們決定住一住,前台工作人員一般不太友好。我們在那裏的四晚,他們很少來來去去,即使他們沒有幫助其他客人。在現場宣傳的“餐廳”是一個完整的笑話。實際上這是一個酒吧,唯一可以吃的是比薩餅。酒保承認他們只供應比薩餅,所以他們可以稱它爲餐廳。她還告訴我們比薩餅“不好”。不用說,我們沒在那吃。酒店只有一台電梯,而且很慢,很小。我們是希爾頓榮譽會員,入住過很多希爾頓酒店,包括其他Doubletree酒店。這個酒店沒有滿足我們對希爾頓品牌的期望。我們絕對不會再入住此酒店。

The entire hotel was wonderful. The staff was amazing especially Paula Archer. She went out of her was for us and was so good to the children that I was traveling with. I will definitely go back to this hotel whenever I'm in the Vancouver area. Thanks for everything.