溫德姆華戴斯套房飯店(Days Inn & Suites by Wyndham Vancouver)

I didnt even get to stay i didnt have a 200 dollar deposit that wasnt mentioned until i got there . The upon checking in i was told that the guy at the counter said yelled at me told me to get out and that my money was being refunded which was a lie . They are refusing to refund me money and it doesnt matter that i am running from a dimestic violence situation that i was almost murdeded in and am homeless with a kid who tried to save me when i was being killed in front of them . It didnt matter that almost 400 was paid to them they dont want to give back my money when they refused to let me stay there . And that was for 5 days then i was going to extend my stay for a month when i got paid . But i will never stay at that dirty nasty discusting place again. I stayed there when my brains were almost blown out august of last year and thats why i chose to go back cause the lady working there was gentle caring and kind to my kiddo and I. Wyndem needs to take this hotel off of their list and remove their names from this location they really need to go read the reviews about this place really. I work full time and am dealt a hard hand right now but am not giving up just yet . I am only homeless due to my land lord illegally kicking me out and me trying to find a place to live that i can afford . This hotel was a worst mistake to try and stay at ever .

The overall condition of the building was dilapidated. Lots of broken parts and scuffed up walls. The tub had been patched with fiberglass. The sheets appeared to be clean but between the top sheet, the blanket and the cover, it all totaled about 1/4” thick and I froze until the beat up heater liked in and cooked me out in the middle of the night. The guy at the counter couldn’t speak English and kept looking at me like I was the one out of place. The “breakfast” that they provided in the morning was a diabetic nightmare. Prepackaged sugar bombs and lukewarm coffee that may or may not have been made the night before.

I think the staff and the hot bath were literally all I was able to add any stars too. The two people at the front desk were super sweet the first at night was really sweet and pretty and the one leaving in the morning with red hair as well. I didn't have a smoke detector in my room. There wasn't breakfast like it said on the booking site. They didn't look anything like the photos it was not very clean. The bed really made my back hurt. I really didn't like having to pay a $200 deposit for no reason. I'm still waiting to get back my money. It's been 24 hours still not in my account. I think it's a shady place. Shady area and really not very clean or safe. Also no elevators or wifi. You better have $200 on a debit or credit cuz they won't accept cash. Also be prepared to not have clean fresh crisp towels. They don't vacuum the rooms they had brown scum around the faucet of tub. I understand it's hard times and there's no respect nowadays and people stealing linens and doing criminal things is unacceptable. It makes harder funding available for the overall. I just makes it hard to have the best for guests deserving of the amenities. I walked in the place smelling like sewage and I was unable to get a refund. I am not very happy. I think you need to provide at the very least comfort for guests paying money for your service. Not being honest about the breakfast in the morning and not allowing me to pay $200 in cash . I had to drive across town at night to go put the cash on card.

When they say 3 p.m. check in, they mean it. No one at the desk until 2:55 p.m. Two maids were available but unable to help. Paid slightly more to get lower floor room. Was issued 2nd floor room. Clerk corrected when I complained. No towels no soap no shampoo in room. Went to desk & was handed some. Cleanliness of the room pretty good. Refrigerator worked. No coffee available in lobby but eventually found out how to use room coffee maker (no directions). No breakfast foods put out during most of listed time but as we were walking to our car at 10 a.m., it was available. After having many poor Wyndham experiences last year, I said "never again." Why I broke my promise to myself, I don't know.

The hotel desk clerk was rude it was dirty and the TV didn't work only infomercials and it was filthy and no handle on the shower the water ran for days and we had no towels the second day after giving them to the housekeeper thinking she would bring us some back. She never did then the desk clerk would not give them to us.

In the policy they fail to mention about the $200 deposit fee which was more than double for what I paid for my room.

I did not stay. The Hotel had an unsettling smell, the doors of the rooms had marks on them that looked like they had to be pried open by force, my room key didn't work- the person working had to put it in the lock 3 times before it worked, the room was dark, and the tv connection was rough (skipping). I felt uncomfortable and left within 20 minutes. I was promised a refund for one of the nights I had reserved (which seemed completely reasonable to me), but it never happened.

At check in they attempt to charge me for a room I have already paid for, in addition a $200 "deposit". The clerk feigns ignorance and capitulates when presented with proof through the app. "Breakfast at 7am!" No! No breakfast, no anything including an apology or even answering the phone at the front desk. When I complain through the app they can't even get a hold of them. Will I ever get the dubious "deposit" back? Doubtful. At least at motel 6 you know what you're getting into. This places masquerades as a days inn when clearly it's not. Do yourself a favor and splurge for anywhere else.

This was a real dive. Dirty, the furniture is so old it looked like termites has been eating it for a long time. The floors were not vacuumed, after I got a second room, the floors were still atrocious. I could continue, just know terrible, oh, no soap, no hot water, luke warm for 4 minutes. No hot water, deal breaker, for sure.