我們住在Doubletree酒店,我們的女兒在A區下車。酒店有點過時,但很好。當我們辦理入住手續時,酒店給了我們一個房間。庭院機翼是一棟兩層樓的建築,與主旅館是大約10層樓的。我們在二樓,一進房間就聞到黴味,我妻子說聞起來像香菸。我們還注意到空調運轉不靈,於是打電話到前台去換一間房間。他們說沒有其他房間可用,而且是季風季節,空調很難跟上。在房間裏過了熱天后,我們那天離開,把我們的女兒搬到了 A 的 U 。當我們回來時,房間仍然很暖和,我打電話給前台,再次問我們能不能再換一個房間。答案是否定的,然後我要求和經理說話。經理亞歷克斯給我回電話,爲糟糕的空調道歉,並同意因爲這個問題給我們的房間打折。他還派了一個維修人員來查看空調,給我們帶了一個風扇。維修人員說,經過調整,空調吹涼了7度。我不確定情況是否如此,但也許情況更好了一點,不確定。不管怎樣,我們最後一天早走,吃了我們住宿的最後一晚。跟馬槽亞歷克斯說,問題似乎只限於庭院區,主樓很好。我只是說買家要小心,如果你考慮在炎熱的夏季住在這裏。
Initially, we booked just one night to check the hotel out but ended up staying 5 nights!! We loved the accommodations. The suite-style room was great, the bed was very comfortable, and it was super quiet. Parts of the hotel are still being refurnished so the hallway carpeting is in need of replacement but our room was in good shape. The hot breakfast buffet is also very good with scrambled eggs, beans, potatoes, meat, & pancakes. The location was also great as we were close to the Huckleberry Loop & biked different sections of it everyday. What awesome network of trails!! There were only a couple of negatives, the room temperature was hard to control & there were limited TV channels available but that definitely wouldn’t stop us from staying here again! It was a great stay!
Very friendly, personable staff in lobby and breakfast restaurant; attentive and pleasant, which brightened a difficult weekend for me, visiting an ailing parent. Super nice and clean remodeled room; good sized bathroom and nice, big pool I used twice; really great central location too. Would definitely stay here again!
我們已通過電子郵件向企業和物業總經理提供此反饋,但未作任何答覆。遺憾的是,由於我們遇到的問題,我們可能不會再訪問。這是一個美麗的財產,但我們遇到的員工和問題不允許我們強烈推薦(+)在辦理入住手續時,我妻子與海梅·奧爾蒂斯有很好的幫助和出色的經驗。自從我還沒有到達,他就抽出時間幫她把我們的家庭和行李送到房間。他真誠的注意和他多麼渴望,值得讚揚(-)我妻子喜歡阿祖爾酒廊的雞尾酒,不幸的是,她得到了一位有着深色頭髮和眼鏡的女酒保的冷漠服務。我也經歷了同樣程度的不滿意的服務。星期六單獨的場合。(-)星期六早上,我們的房間被黑螞蟻覆蓋。我妻子打電話給前台,要求客房清潔或維修請到房間解決這個問題。這個問題直到幾個小時後我們在游泳池時才得到處理。(+)星期六,我們在阿祖爾吃了早餐,湯米是我們的服務器。他熱情、友好和非常樂於助人。他提出了入門選擇的建議,並與我們的互動孩子們真的很好。(+)我們星期六早上很晚,下午很早的時候在游泳池裏度過,安德烈幫我們點酒和食物。她很甜蜜,看到我們在不同的游泳池裏轉悠時,對我們進行了檢查。(+)我們週六下午5:50pm-7:50預訂了2個孩子進入兒童俱樂部。漢娜在預訂和入住過程中效率很高。我們的孩子詳細說他們玩得很開心。(+)我們想在孩子們在兒童俱樂部的時候享受Contigo的一些小吃,但是不知道怎麼去。我們去了前台,Andrianna實際上繞過桌子,走到門口,以確保我們的方向正確。她是第二位員工,從Jaime(前面提到的)那裏,我們超越了幫助我的家人。(+)在Contigo,我們的經驗是完美的,不幸的是,我們在La Paloma還沒有體驗到這一點。我妻子一定要找經理Jorge,分享Erin O和我們的服務器Danny V在整個用餐過程中都是如此出色的員工!(-)我們回到房間,看到螞蟻仍然很普遍,因爲我們已經進入我孩子的所有零食和一打我們送到酒店的小甜餅對於我們的孩子來說,這是一個週六晚上的驚喜。螞蟻穿着我兒子的鞋子和我們的手提包。這是一團糟,我妻子不得不花一些時間在住宿上清潔我們的房間和酒店的傢俱,並扔掉這麼多的食物!(-)星期天早上,我們又去阿祖爾吃早餐,米歇爾是我們的服務生。她忘了滿足我們一些小要求,我們的飲料沒有在我們的餐點裏補充。當她來拿賬單時,她張口咳嗽到我兒子和他的兒子身上。煎餅。太可怕了!她做了 n
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訪訪客用戶We just returned from Tucson vacation. The Adobe Rose was one of the highlights of our trip; simply the best B&B we've ever stayed in! Immaculate rooms and common areas featuring comfortable and colorful Southwestern touches (art; fireplaces; leather couches; bright fun color schemes throughout the property; courtyards with orange and lemon trees, a fountain, lovely seating ”pods” to enjoy a coffee or cocktail; cozy pool that gets plenty of sun). Rooms have luxurious beds; great shower; bathrobes; excellent bedside reading lights. Rooms are quiet, very private.Multi-course breakfast to die for! fresh fruit, quiche, frittatas, home made pastries, even breakfast dessert. Different and creative each morning. Super location in quiet, charming neighborhood. Your host, Dina, simply the Best! Impeccable service and so helpful with tips for restaurants, attractions. Dina makes you feel right at home, like you are part of the Adobe Rose family, yet never intrusive. Once there, you'll want to extend your stay.
This was the perfect place to stay while traveling from Phoenix to Tombstone - the hotel is right off the 10 freeway. The hotel is very clean, has a pool & jacuzzi, free breakfast, free parking, and the staff were very nice. There's a Denny's next door and some fast food place, but if you don't feel like driving to dinner, there's a menu at reception for a pizza place that delivers to your room, and the pizza was good. We would definitely stay here again when passing through.
Gross, filthy, and I questioned personal safety. NO AIRPORT SHUTTLE. There were flashing police lights when I arrived and someone shouting ”lay face down, hands behind you back.” Shuttle is advertised on the corporate website but not functioning. Carpets were filthy, security bar in the room door broken. Breakfast included weak coffee that looked like tea, dry cereal, and a waffle maker. Manager poo pooed the broken security bar saying there were cameras everywhere. He appeared to be the only person working so who was watching the video?