KK 沙壩飯店的評論

住宿方回覆: Dear Valued guest, Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Sapa, and the fact that you KK Sapa is an honor to us.If there is anything that you feel like we overlooked, please let us know. Feedback from you will be highly appreciated as that will give us a chance to incorporate further improvements.We sincerely hope you enjoyed your stay and will come back again!Sincerely,Tran Nguyen Nhat Linh(Ms)/ Guest Relations Officer

住宿方回覆: Dear Mr. Jay1105, Thank you for taking the time to let us know about your experience. We are really sorry to hear there were some issues with room. And we regret that the room did not meet your expectations. We will share your feedback and check with the relevant department if any improvements can be made. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Hopefully we will see you again.SincerelyTran Nguyen Nhat Linh(Ms)/ Guest Relations Officer

住宿方回覆: Dear Mr/Ms 張碧鸞 , Thank you for taking the time to share your feedback. We appreciate your positive feedback about our hotel. We are happy that you appreciated the spectacular mountain view and very pleased to hear that our staffs made your stay pleasantIf you’re travelling to our area again soon, don’t hesitate to call us.SincerelyTran Nguyen Nhat Linh(Ms)/ Guest Relations Officer

住宿方回覆: Dear Ms. Tangmashi, Thank you for taking the time to let us know about your experience.We sincerely apologize for the unfortunate problem that happened to you at our hotel.We will check with relevant departments and recheck the quality of our service.Please understand that we always try to bring the most perfect services to our guest and this is really an incident that we do not want to happen.Once again, we would like send you our most sincere apologies and get your sympathy and continue to support our hotel next time.We make sure that your next experience will be more perfect!Hopefully we will see you againSincerelyTran Nguyen Nhat Linh(Ms)/ Guest Relations Officer

住宿方回覆: Dear Mr/Ms. Huitongshangmao, Thank you for taking the time to share your feedback. We appreciate your positive feedback about our hotel. We are happy that you appreciated the spectacular mountain view and very pleased to hear that our staffs made your stay pleasantIf you’re travelling to our area again soon, don’t hesitate to call us.SincerelyTran Nguyen Nhat Linh(Ms)/ Guest Relations Officer

住宿方回覆: Dear Ms. Mumuyi, Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Sapa, and the fact that you KK Sapa is an honor to us.If there is anything that you feel like we overlooked, please let us know. Feedback from you will be highly appreciated as that will give us a chance to incorporate further improvements.We sincerely hope you enjoyed your stay and will come back again!Sincerely,Tran Nguyen Nhat Linh(Ms)/ Guest Relations Officer

住宿方回覆: Dear Sir/Mam, Thank you for sharing your feedback from your stay. We’re so glad to hear that you enjoyed your stay with us. Our staffs are trained to deliver an exceptional guest experience. So we are very happy to hear that you appreciated our effort. We look forward to welcoming you back to our hotel in the future.SincerelyTran Nguyen Nhat Linh(Ms)/ Guest Relations Officer