KK 沙壩飯店的評論

住宿方回覆: Dear Mr/Ms Fabii,Thank you very much for choosing KK Sapa Hotel and for taking the time to share your feedback with us.We are pleased to hear that you found our service satisfactory and that our team members were friendly, courteous, and attentive throughout your stay. It is also wonderful to know that you enjoyed the comfort of your room and the variety offered at our breakfast buffet.We sincerely appreciate your comments regarding the room assignment. We regret that the room view did not meet your expectations. Please rest assured that we will do our best to arrange a higher-floor, mountain-view room for you on your next visit, subject to availability, so you may fully enjoy the beautiful scenery of Sapa.Thank you once again for your valuable feedback. We look forward to welcoming you back to KK Sapa Hotel in the near future.Warm regards,Hoang Thao (Ms.)Guest Relations Officer

住宿方回覆: Dear Mr./Ms. 叶鈞兹,I would like to share my feedback regarding my recent stay. Although the hotel is not located in the city center, we booked a mountain-view room and were greeted each morning with beautiful scenery. In the afternoons, it was enjoyable to sit on the balcony, enjoy a beer, and watch the sunset. The staff were extremely friendly, and the breakfast, especially the beef phở, was even more delicious than what I have had at local restaurants.Thank you for your attention.Warm regards,Ngoc Linh (Ms.)Guest Relations Officer

住宿方回覆: 尊敬的先生/女士： 尊敬的客人，我想分享我最近入住的體驗。房間寬敞，有一個漂亮的陽台花園。週年紀念日的佈置和蛋糕讓我驚喜不已，讓這次入住更加難忘。飯店距離沙巴廣場稍遠，大約需要5分鐘的上坡車程。不過，從15樓可以方便地步行5分鐘左右到達芒花購物街。感謝您的關注。 此致 敬禮 玉玲小姐 賓客關係主任

住宿方回覆: 尊敬的Hida女士：您好！ KK Sapa酒店全體員工向您致上誠摯的問候！非常感謝您抽出寶貴時間與我們分享您的卓越體驗。您的讚揚之詞令我們倍感榮幸，也衷心感謝您對Thao女士的敬業精神和真誠關懷的認可。我們始終致力於提供周到貼心的服務，尤其是在您遇到的旅行延誤等特殊情況下。得知生日蛋糕驚喜讓您的特別日子更加難忘，我們感到非常高興。您的回饋激勵我們整個團隊繼續努力，並竭盡全力讓每位賓客都感受到重視和關懷。再次感謝您真摯的讚揚，我們真誠地期待您和您的女兒在不久的將來再次光臨KK Sapa酒店。此致，敬禮！ Bich Thao女士 賓客關係主任

住宿方回覆: 親愛的 홍대위드 先生/女士：感謝您寶貴的回饋。我們很高興得知您對入住體驗的各個方面都感到滿意。對於您入住的房間沒有浴缸造成的不便，我們深表歉意。正如您所提到的，部分房間確實配備了浴缸，我們建議客人在預訂或辦理入住時告知我們您是否需要浴缸，以確保房間供應。感謝您的理解，我們期待您下次光臨 KK 酒店。此致，敬禮！ Ngoc Linh 女士，賓客關係專員

住宿方回覆: Dear Valued guest,Thank you for sharing your wonderful experience with us.We are delighted to hear that you enjoyed the beautiful mountain and city views from your balcony and found great relaxation simply resting and soaking while admiring the scenery. It is also great to know you appreciated the nearby popular coffee shop.We hope to welcome you back to KK Hotel for another memorable stay.Warm regards,Ngoc Linh (Ms.)Guest Relations Officer

住宿方回覆: Dear Our Valued guest,I would like to share my feedback regarding my recent stay. The hotel is set in a beautiful environment, and the staff were very friendly and attentive. It is an excellent place for relaxation. The food was delicious, and the rooms were soft, comfortable, and well-ventilated.Additionally, the staff thoughtfully prepared a special setup for our anniversary, which made the stay even more memorable. I look forward to visiting again in the future.Thank you for your attention.Warm regards,Ngoc Linh (Ms.)Guest Relations Officer

住宿方回覆: Dear Mr/Ms. Shih Yun,Thank you for your wonderful feedback.We are delighted to hear that you enjoyed our excellent and diverse breakfast, the stunning unobstructed mountain views from your room, and our peaceful yet convenient location. It’s great to know that you appreciated the nearby restaurants and easy access to the cable car.We look forward to welcoming you back to KK Hotel for another enjoyable stay.Warm regards,Ngoc Linh (Ms.)Guest Relations Officer

住宿方回覆: 尊敬的宾客：非常感谢您细致周到的评价。我们很高兴得知您在沙巴KK酒店的入住体验令人难忘，并享受了我们热情周到的服务、宽敞洁净的客房以及令人叹为观止的山景和芒花谷美景。对于未能满足您入住高层客房的要求，我们深表歉意，并感谢您的理解。我们很高兴得知您使用了我们的各项设施，包括室内游泳池、健身中心和屋顶休息室，并且享用了我们丰富美味的早餐。我们非常感谢您对我们便利而宁静的地理位置给予的赞扬，并期待您下次光临沙巴时再次入住。此致，敬礼！宾客关系主任 Ngoc Linh 女士

住宿方回覆: 尊敬的巴哈马女士：非常感谢您精彩而真挚的评价。我们很高兴得知您喜欢我们便利的地理位置、热情周到的员工以及舒适的游泳池。同时，我们也欣慰地得知我们的韩语服务让您的入住体验更加舒适。我们非常感谢您对协助您搬运行李的员工的赞扬——您的好评对我们意义非凡，我们会与所有员工分享。我们始终致力于以友好的问候和温暖的笑容，让每一位宾客都感受到宾至如归的温暖。我们非常感谢您的热情推荐，并期待您再次光临，享受又一次愉快的入住体验。此致，敬礼！宾客关系专员 Ngoc Linh 女士

住宿方回覆: 尊敬的賓客，非常感謝您的精彩回饋。我們很高興得知您喜歡我們的早餐、便利的地理位置（可輕鬆從15樓大廳抵達）以及飯店餐廳的美味佳餚和飲料。對於雞肉菜餚未能達到您的預期，我們深表歉意。我們已將您的意見回饋給廚師團隊，以改善菜單描述和菜餚供應。我們衷心感謝您選擇入住我們酒店，並期待您的再次光臨。此致，敬禮！賓客關係專員 Ngoc Linh 女士

住宿方回覆: 尊敬的賓客，感謝您詳盡周到的回饋。我們很高興得知您對我們便利的地理位置、熱情友善的員工以及飯店的清潔維護感到滿意。尤其令我們欣慰的是，您對房間內令人驚嘆的美景讚不絕口。我們期待您再次光臨KK酒店，在沙巴留下難忘的回憶。此致，敬禮！賓客關係主任 Ngoc Linh 女士