住宿方回覆: Thank you very much for staying at Mitsui Garden Hotel Ueno.We also appreciate you taking time for the comment.You can also access the hotel from the Panda Bridge at Ueno Station. There are elevators and escalators connecting the bridge to the ground, so we hope you will use them the next time you visit.We will continue to strive to operate the hotel better.We hope you will stay at our hotel again when you visit Tokyo.We look forward to the day we can meet again.Mitsui Garden Hotel Ueno Accommodation Manager
住宿方回覆: Thank you for staying at Mitsui Garden Hotel Ueno. We also appreciate you sharing your feedback after your stay. We sincerely apologize that the room did not meet your expectations.Due to the structure of the hotel, it is difficult to renovate the room, but we will share your opinion with our accommodation staff and strive to provide you with a comfortable stay in a different way.Prices may change depending on events, but we will do our best to provide services that are worth the price.We hope to welcome you back again if you have the opportunity.Mitsui Garden Hotel UenoAccommodation Manager
住宿方回覆: Thank you very much for using Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.As you mentioned, our hotel is located just a one-minute walk from Exit 1 of the Tokyo Metro Ginza Line and Hibiya Line, and has been well received by many guests. However, since it is not directly connected to the station, it can be inconvenient when it rains or snows. We also lend out towels when you return to the hotel, so please feel free to ask the front desk staff if you need one.We apologize for the inconvenience, but we look forward to your next visit.Mitsui Garden Hotel UenoAccommodation Manager
匿名用戶
入住於 2025 年 2 月
夫妻/情侶出遊
7 則評論
10.0/10
超棒
發布於 2025 年 3 月 16 日
位置非常方便,酒店側邊就係車站入口,山手線,上越,skyliner 都好易搵。
房間夠大,可以開到2喼,仲可以代存行李,3日2夜去湯澤keep 喼輕裝出走,返黎再check in 👍👍
住宿方回覆: Thank you for staying at Mitsui Garden Hotel Ueno. We would like to thank you for taking the time to share your impressions of your stay.We are very pleased to hear that you were satisfied with the location of our hotel. As you mentioned, our hotel is located near JR Ueno Station, Keisei Ueno Station, and Ueno Subway Station, and each station is connected to near our hotel by an underground passage.We can store your luggage before check-in or until your next stay. We are very pleased that you had a comfortable stay.All of our staff will continue to work hard to provide you with warm hospitality, so we look forward to welcoming you again.Mitsui Garden Hotel UenoAccommodation Manager
住宿方回覆: Thank you very much for choosing Mitsui Garden Hotel Ueno from among the many hotels available.Our hotel is very close to Ueno Park within walking distance.There are many restaurants so you won't have any trouble finding something to eat. There are also some famous ramen restaurants, so if you are interested, please ask the staff.All of our staff will continue to work hard to provide you with service that satisfies our customers.We are looking forward to seeing you again.Mitsui Garden Hotel UenoAccommodation manager
住宿方回覆: Thank you for staying at Mitsui Garden Hotel Ueno. We appreciate your feedback on your stay.We are pleased to hear that you were satisfied with the accessibility of our hotel. As you mentioned, our hotel is close to JR Ueno Station, Subway Ueno Station, and Keisei Ueno Station, and there are underground passages connecting each station to the hotel, so you can travel safely even in bad weather. Using Ueno as a base, it is convenient to travel to various places, and there are many tourist facilities and restaurants near the hotel, so it is a convenient location for sightseeing and dining.However, we are very sorry that we were unable to meet your expectations regarding the size of the room and the size of the bed. Our hotel offers a variety of room types ranging from 18㎡ to 25㎡.If you have any questions about your next reservation, please feel free to contact us.We look forward to welcoming you again.Mitsui Garden Hotel UenoAccommodation Manager
住宿方回覆: Thank you for staying at Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.Regarding room size, this time the room was 20.0 m², but the hotel has a variety of room types up to 25.0 m².More details are available on the official website, so we recommend that you check it out before making a reservation.We will continue to do our best to provide you with a comfortable stay, so we hope you will stay at our hotel again if you have the opportunity.We are looking forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager
住宿方回覆: Thank you very much for using Mitsui Garden Hotel Ueno.Also, thank you for posting so many photos along with your review.We are pleased to hear that you enjoyed your stay in our Panda Room.We will continue to strive every day to provide you with a memorable stay.We are looking forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager
住宿方回覆: Thank you so much for staying at Mitsui Garden Hotel Ueno and for posting your review.We are very pleased that you have commented on the convenience of our hotel.Our hotel is within walking distance of the station, and many of our guests use our hotel.If you have the opportunity to visit Japan again, we would be happy if you would choose our hotel.We are looking forward to seeing you again.Mitsui Garden Hotel UenoAccommodation manager