雪梨麗笙世嘉飯店的評論

住宿方回覆: 尊敬的客人，感謝您抽出寶貴時間來完成 Trip.com 點評，瞭解您在悉尼麗笙酒店的體驗。您的反饋對我們來説非常寶貴，因為它可以幫助我們識別問題和需要改進的領域，並確保我們繼續創造更好的成績和客人的美好的經驗。在閲讀您完成的調查後，我很想了解您的評分，特別是對空調裝置的維護和房間的清潔度。我已親自與我們的總工程師交談，以解決和糾正維護問題，確保未來的客人不會遇到類似的幹擾。我還向我們的行政管家分享了您的反饋，並立即採取措施，確保徹底清潔和維護至最高標準，並對工作人員進行進一步培訓，以確保在檢查房間時給予更多的關心和關注。客房服務房間檢查的一部分。我們致力於為所有客人提供一個乾淨、温馨的環境。除此之外，我已將您的評論轉達給領導團隊，以進一步檢查我們房間的隔音效果，並在您的個人資料中添加了一個遠離電梯和服務區的房間的註釋，以便將來入住。 拋開這些問題不談，我希望您能夠在我們這裏過得愉快。我們重視您的反饋，因為它有助於我們改進我們的服務，我們期待着在不久的將來有機會歡迎您回到我們的酒店。

住宿方回覆: Dear Anonymous User,Thank you for sharing your recent experience at the Radisson Blu Plaza Hotel Sydney. As we are located in one of the most convenient locations in Sydney CBD, we are delighted that you had a great stay with us and that you were able to utilize this advantage.Upon reading your survey, I took note of your comments in relation to the construction noise outside your room during the stay. I can empathise with the disturbance you experienced, and I sincerely apologise for any inconvenience this matter may have caused you and thank you for bringing this to my attention. Please be assured that I have spoken with the Front Office Manager to assign guest rooms away from the construction moving forward. This issue aside, I hope that you were able to enjoy your overall stay with us. We value your feedback as it helps us improve our services, and we look forward to the opportunity to welcome you back to our hotel in the near future.Sincerely,Peter TudehopeGeneral ManagerRadisson Blu Hotel Sydney