雪梨達令港宜必思飯店的評論

住宿方回覆: Dear Guest,Thank you for your lovely feedback. We're so pleased you enjoyed your stay and found our team welcoming and helpful. It’s wonderful to know you appreciated the view and felt comfortable throughout your visit. We look forward to the opportunity of welcoming you again soon.Sincerely,Kyong PangHotel Manageribis Sydney Darling Harbour

住宿方回覆: 尊敬的 CHANGBEOM：感謝您抽出寶貴時間分享您的回饋。我們很高興聽到您覺得我們的位置很方便，但我們對您的抵達體驗未能達到預期深感遺憾。我們理解您在收到收據後仍無法順利付款的尷尬，對於由此給您帶來的不便和入住時間的延誤，我們深表歉意。您關於服務和清潔度的回饋我們也已記錄在案，並將與相關團隊聯繫，直接解決這些問題。您的回饋對我們非常重要，感謝您向我們反映這些問題，以便我們不斷改進。此致敬禮！總經理 Zayne Boon 雪梨達令港諾富特宜必思酒店

住宿方回覆: Dear Guest,Thank you for recommending us and for sharing your experience. We’re pleased to hear you enjoyed the hotel’s location and found it easily accessible.We understand that nearby construction impacted the view from your room and appreciate your patience and understanding. We hope to welcome you back again soon for an even better stay.Kind regards,Kyong PangHotel Manageribis Sydney Darling Harbour

住宿方回覆: Dear Chloe,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at ibis Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Kyong Pang Hotel Manageribis Sydney Darling Harbour

住宿方回覆: Dear Luorifechiejeulebu,Thank you for your great review. We’re glad you enjoyed the sea view and found the location convenient for your family. Your feedback is greatly appreciated, and we look forward to welcoming you again soon.Sincerely,Kyong PangHotel Manageribis Sydney Darling Harbour

住宿方回覆: 尊敬的客人，感謝您分享您的回饋。我很高興聽到您喜歡美麗的夜景，並且發現步行即可到達 QVB，非常方便。感謝您的評論，我們一直在努力改善設施，以提升客人的體驗。我們希望將來能再次歡迎您！此致，Kyong Pang 酒店經理 宜必思達令港酒店

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience and the confusion regarding your booking cancellation.We’d like to better understand what happened and assist you further. Please don’t hesitate to contact us directly on (02) 9563 0888 so we can investigate and resolve this for you.Your comments about the hotel’s condition are also noted. We’re committed to improving wherever possible, and feedback like yours helps guide us.We hope to have the opportunity to welcome you back in the future for a much-improved experience.Sincerely,Kyong PangHotel Manageribis Sydney Darling Harbour

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback. We’re pleased to hear you found our check-in staff lovely and our location convenient for your stay. We sincerely apologise that the room condition did not meet your expectations. Your comments regarding cleanliness and the room’s condition have been shared with our team for review and improvement. We appreciate your insights and hope to have the opportunity to welcome you back in the future.Sincerely,Kyong PangHotel Manageribis Sydney Darling Harbour

住宿方回覆: Dear Guest,Thank you for taking the time to leave us a positive rating. We’re pleased to know you enjoyed your stay and truly appreciate your support. We look forward to welcoming you back for another enjoyable visit soon.Kind regardsZayne BoonGeneral Manageribis Sydney on Darling Harbour

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback. I’m glad to hear you found our location convenient, but I’m sorry to learn that the amenities and cleanliness did not meet your expectations. Your comments have been noted, and I’ll address these concerns with our housekeeping and operations team to ensure improvements are made.We value your feedback and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Kyong PangHotel ManagerIbis Sydney Darling Harbour

住宿方回覆: Dear Guest,Thank you for taking the time to tell us about your experience at ibis Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Kyong PangHotel ManagerIbis Sydney Darling Harbour