尋找卡塔赫納 3 星級飯店

嗯,食物很糟糕。我丈夫胃病了2天。不過他們照顧了費用。早餐還可以。房間很小,特別是對於攜帶大行李的旅行者。我們在那裏的兩天裏一天半沒有電視。不在卡塔赫納看電視,但在晚上睡覺前和早上都很好。但這從未發生過。工作人員並不那麼愉快。我們在一個晚上在游泳池酒吧呆了幾個小時。根本沒有服務。工作人員對觀看足球比賽的興趣比付錢給客戶和在餐廳酒店生意中的興趣更大,這一輩子是不能接受的。但位置很好。

我們度過了愉快的時光，早餐非常好，種類繁多。但是，房間沒有窗戶。它的光線很小，可以確定空調的位置，在照片中似乎是窗戶，但實際上不是。我特彆強調這一點是因為我們預訂時認為它確實有一個窗戶並且房間的照片具有誤導性。

El hotel es limpio, y ordenado. Su personal es muy atento con los huéspedes. Pero deberían ampliar sus horarios de Check-in (es muy tarde) y de Check-out (muy temprano). A pesar de eso se me permitió usar las instalaciones (baño) ya que regresaba de un tour pasado el check-out pero pude usar una ducha. En resumen, muy bueno pero con ese detalle a mejorar de sus horarios.

很棒的經濟型酒店,靠近一些海灘區。距離老殖民地區也只有25分鐘的步行路程。性價比不錯。真的很舒適。

La chambre que l'on m'a donnée au 1 er étage est luxueuse et bien plus calme que ma première chambre au RDC il y a 3 jours. On n'entend pas le bruit du petit déjeuner comme auparavant. Le petit déjeuner est copieux et il y a du café disponible 24/24. Il y a un grand patio agréable où l'on peut se nettoyer les pieds après la plage . Le WiFi est de bonne qualité. Le personnel est sympathique. Un très bon hôtel à bocagrande pour un très bon prix. Je reviendrai

大房間,景色超讚。標準早餐。周圍有超市和很多餐館。價格很合理。 他們收取35美元的任何訪客,即使你只是邀請你的朋友預付早餐。沒有足夠的隱私和太多的控制。

酒店距老城步行要半個小時，打車的費用是1萬比索。酒店的服務是很好的，尤其是早餐服務，但是房間的衛生不理想，房間很小而且不隔音。酒店附近的海灘是不能游泳的，風浪很大而且是礁石。

muy buen hotel, malas instalaciones. es un hotel exterior muy bonito, pero con mucho deterioro interno

The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.

Room is upgraded with balcony for additional pay at check-in counter. Good experience with late check out at 1pm.