We stayed at this hotel from January 17 to 25. We found it to be old and poorly maintained. Everything about the place was done on the cheap. Very limited breakfast bar operated by people with surly attitudes, none of the fitness center equipment worked properly, shower was poorly configured (cold water sprays on you when you turn it on), towels are paper thin, a drawer in our room would not close. On top of all that, it is way over priced.
JJennifer PHelena Guest, the Hansens. The hotel was spotless before the storm, during the storm and after the storm. Certain staff went above and beyond. At check-in Joey was professional during immense outside pressure conditions. Housekeeping let me have my peace without pressure. One important team member with Housekeeping, Maria, took care of what I asked for under 2 seconds. Throughout our stay (we will need accomadations longer due to damage) as I looked around Maria was at different locaions cleaning away. Thank the Lord for you and yours... Jennifer Pomphrey.
Lovely new hotel. Warm greeting. Nice room. Comfortable beds. A little too dark: had to go out and buy and brighter bulb for the lamp in order to have a good reading light. Strange to have a little ”kitchenette” with microwave, fridge and coffeemaker without a sink, which used to be normal for Springhill Suites. Really miss that sink. Also, the new concept combines the lavatory with the toilet and shower. We prefer the divided concept where one person can use the lavatory while the other uses the bathroom. But we had an enjoyable stay and will likely stay there again.
CCuriosity41000521945My family and I recently stayed at this property after our flight was canceled due to Tropical Storm Debbie. I needed to find a place rather quickly and came across this Courtyard in the Bonvoy app. Upon arrival, we were granted early check-in, which was a huge plus as we had been up early, hoping to get out of Southwest Florida before further flooding occurred. Our room was modestly appointed with two queen beds and clean linens. The room was damp despite the AC trying to keep up with the constant humidity. My wife and kids could use the clean hotel pool, which kept them well entertained while I attended to some work calls in the room. The staff is overall friendly and very accommodating. For convenience, a restaurant adjacent to the property can be walked to, and the food was pretty tasty. Well our stay was mostly out of necessity, I would think about re-booking again if passing through the Fort Myers area.
訪訪客This was not the nicest Holiday Inn, but our stay was fine. Our room on the 4th floor was clean and smelled fresh. The man working at the front desk was friendly and helpful in getting help right away when we had a clogged toilet in the room. The water pressure in the shower wasn't great. I with there was free breakfast but there's a Dunkin Donuts next door to the hotel which was convenient. The pool was freezing but that didn't deter my 8 year old!