My major complaint is with ******* falsely advertising a hotel with pool and hot tub only to find out that neither is in operation and have been in renovation since Nov 23.
What makes it worse is ******* knew of this as they had been advised in writing by the hotel.
******* falsely represented this product offering and have charged full price without discount or explanation. This is not the first time ******* has done this but it will be my last booking with *******.
翻譯