Beautiful hotel, great value for money, good location near alot of pubs and about a 15 min walk to the town and Temple bar
staff were really friendly and the place was spotless
really impressed with the rooms and would definitely stay here again
Just had an amazing time in the shelbourne hotel. Beautiful cuisine ,comfort and relaxation. So convenient for shopping and strolling around the city centre. All staff amazing 👏
訪訪客用戶I think this will be a nice stay once their remodel is done, but wait until then.
When booked initially, the reservation was for the Hard Rock Hotel. About a week and a half before I arrived, NYX acquired the building. We received no notification about this from either business. The hotel was slightly outdated and undergoing the beginnings of redecoration. The staff seemed to either be hired by NYX and unfamiliar with the hotel or previous employees who were unfamiliar with the new management’s policies. For example, the manual chain lock on my door had been disabled in both of our rooms and the staff at the desk didn’t seem to understand how it had happened. They did move me to a room with a working manual lock immediately, but didn’t seem to understand why I felt the need for one as a single woman in the room and assured me that the staff would respect my privacy. The person in the other room in our booking also had his disabled but didn’t want to bother moving. The next day, housekeeping barged into his room without waiting for an answer to her knock. The person inside was just finishing dressing.
Other than that, it’s just little things that haven’t yet been worked out in the management change. For example their card scanners in the rooms and elevators seem to be new and still finicky, and the person at reception hadn’t read the laundry policy on the NYX laundry slips in the rooms. The slips specified it would be back by 6pm if picked up by 8am, but she said it might be the next day. She also had me bring the laundry down to the reception desk when the slip said it would be picked up. The staff was actually really great and when I pointed it out I did get same day laundry; it seemed like a new management miscommunication.
Overall, I’d recommend staying here after they’ve had a chance to settle and remodel. They were already starting to take down the Hard Rock decorations and I suspect they will also redo the older and brightly colored carpets and walls. Since we didn’t receive any notifications about the new management and redecorating, I’m not sure there will be one about that either.
SSheltonThis was an okay hotel. My main complaint is the initial cleanliness. There was so much dust everywhere, one of towels was badly stained, the shower had mold, and the bed sheet had some stains. Honestly I was disgusted. One thing to note is that if you are staying less than 7 days your room does not get cleaned. You have to pay extra for cleaning. The staff was friendly and the breakfast was good (maybe not worth the 14 euro extra fee per day). The location was great, walking distance from the canal where there are many restaurants and shops. The room is very small but does have all of the amenities needed if you are staying for an extender period of time and want to cook (though I am not sure about laundry service for clothes) Personally I will not book this chain again mainly due to the cleanliness and I prefer a hotel where the room is cleaned/re-stoked daily.
TT___H如果你在這裡住一晚花費超過 80 歐元,那麼房間非常小,不值這個價錢。去別的地方預訂。類似的價格但更好的房間和更好的體驗。 Very small room not worth the price if you’re spending over €80 for a night here. Go book somewhere else. Similar price but better room and better experience.