索裡達瑞達德 有停車場的飯店

酒店臨海，風景如畫，特色雕塑點綴，值得入住。房間低層，綠植遮住風景，私密性好，出入方便。全包餐廳，選擇多，口味一般，可能是不習慣吧。酒店含幾個X公園門票，算下來很值。唯一不好的地方是按金退的太慢，直到我聯繫攜程平台去催，按金才退回來。

This review is long overdue, but we visited Secrets Maroma for the 3rd time in May. Once again this beautiful resort did not disappoint and keeps proving why we keep going back. This time we brought my brother in law and sister in law and they absolutely loved every minute of our trip. The rooms and grounds are as beautiful as ever. Everyone works so hard to keep it clean. One of the best things was seeing staff that was still here from our last trip 5 years ago. It was like going home to see old friends. Upon arrival we were greeted with a familiar smile by Daniel who handed us our cool towel and took care of our bags. Check in was very simple and we got to see another friend Paola who is now working in the front offices. While we were waiting for our rooms to be ready we went for lunch at Seaside and walked around the property. By the time we finished our rooms were ready and Vertiz our building concierge made sure we had everything we needed. Throughout the entire week Vertiz always checked on us and happily gave us anything we had asked for. Each morning we had no problem getting chairs by the pool and the concierges there were always helpful with getting setup. This is where we saw another familiar face, Bramdon. Always great to see him and meet his coworkers Francisco and Manny who always made sure we had our chairs and towels. We also had some great pool servers such as Alberto and Einar. The beach had some seagrass but they worked so hard from very early in the morning to clean it up. Now onto the food. Every meal we had was great and I could not say anything bad about any of the restaurants. The servers and managers at the restaurants are always checking to make sure everything is perfect. There are so many but a few we have to mention are Alba, Estela, Carlos, David at Seaside Grill and Juan the chef at Seaside for our special lunch he prepared with Alba on our last day, Pablo at Bordeaux, Alejandro, Lucio and Josua at Market Cafe, Luis the teppanyaki chef at Himitsu. Last but not least was the Entertainment Staff. They were so much fun and we got involved in so many of the activities because of them. Stephanie, Sebastian, Oscar, Sandy, David, Asdrubal, Memo and Matias thank you for making our trip extra special. So sad when you have to leave this wonderful resort but we will definitely be back.

Our stay was beautiful, I will not deny that. However it was not without a few letdowns. I am a woman who is all about a pool and was so excited to swim in the absolutely gorgeous pool I saw in all the photos online. I visited the week of Jan 1- Jan 7th and the weather was quite warm about 75 degrees every day. HOWEVER, the pool was absolutely FREEZING to the point where I was shivering being in it. Felt like an ICE BATH :( It was not enjoyable and with this being a secluded/ all inclusive hotel there weren't very much other forms of entertainment during the day except for the pool and the beach (the water was warm at the beach). It was so disappointing. I called the front desk to ask if anything could be done but they stated was no pool heater/temperature adjuster. We paid about 4 grand total for this trip and to be completely honest were only able to enjoy the pool once. My next complaint comes to the beach. We went to the beach which gets pretty bus. There was a day where every single chair was full and two of the hotel cabanas were being taken over by random street vendors - taking away two spots for the guests from the 100% packed beach area. These guys were NOT a part of the hotel and are the vendors who go around trying to sell cigars, etc. I watched the staff pass by them multiple times and say nothing while ACTUAL GUESTS had nowhere to lounge by the beach. That was very disappointing as these guys were laughing loudly, staring at guests, and did not move as people walked by looking for chairs. Other than that I will admit that the food was great, the staff was super nice, the hotel grounds were IMPECCABLE, the rooms were nice, everything else was quite lovely. But for the reasons listed I will not be staying at this all inclusive again, although you can still make the most of it and have a lovely experience overall. I'd recommend a stay if you're not going for the main reason of enjoying the pool and the beach.

酒店在卡曼海灘的大公園里，周圍有多家豪華酒店，有很多高爾夫球場，酒店是度假性質，有很多遊玩項目，請不要拿城市商務酒店對比，陽台有鳥糞，房間有蜘蛛，很正常，因為酒店被叢林覆蓋，動植物很多，早餐也還不錯，晚餐更好，有好多餐廳和泳池，沙灘和海水屬於中等！

The good- staff seems to clean it. Pool nice. The not so good- cold showers, food, noise level from highway. Dates of visit- 12/25-12/30. They don’t have blankets on the bed, only sheets and when I asked for a blanket they said they don’t have them. They didn’t have enough beach towels for our family any day we were there and you are expected to keep the same sandy wet towel for your entire stay. We were told to hang them up to dry. I cut my foot on accident and asked for a bandaid and they didn’t even have one. They have no hot water. I got three rooms and none of had hot water. They told me to let the water run for about 20 minutes each time, but in never got beyond warm and wasted immense amounts of water. The room was cute. The bed not comfortable. The main thing I didn’t like was the air conditioner is either on or off. It doesn’t have like a normal setting that runs and shuts off and then turns on. It’s either on or off, running all night and condensing dripping into a puddle on the night stand and bed area. It is close to xplor which is why I chose it, but if you want to go to town the taxi is spotty at best. It kinda sits alone in the side of the road. I felt safe there and allowed my teen kids to get two rooms and didn’t worry about their safety, but overall, I wouldn’t recommend due to no hot water, blankets, towels, and terrible food.

很抱歉說我的經歷並不可怕,但當然令人失望。食物很傷心。我們額外支付了400美元,並在4天的住宿中掙扎着每天找到一件好東西。房間景色很美。我們升級爲帶小廚房的套房。不錯,但是沒有菜,也沒有做飯的任何方式,使爐子沒用。房間按摩浴缸不起作用。天花板上發黴,牀上用品有污漬。預訂說房間小吃,不是這樣。納達。沒有熨衣板。電視第二天停止工作,酒店反應是,“哦好”。沒有水上活動,海灘的悲傷藉口。可悲的是,不推薦。省錢去巴哈馬!

我們在夢幻酒店度過了一週的美好時光。我們擁有首選狀態住宿,爲我們提供了個性化的入住,在那裏我們享受了一杯免費的香檳。我們6樓的海景房很棒,有一個大陽台。我們喜歡所有的餐廳,餐食都很棒。我們特別喜歡在整個社區周圍散步的能力,從不感到不舒服或不合適。我們一定會回到這個美妙的度假勝地。

我們到9/30,慶祝週年紀念日(2)周。到達之前,我們的管家Nacho和Fernando聯繫了詢問我們的住宿情況,如果有什麼特別需要。我能夠設置高爾夫預訂,我們能夠設置晚餐預訂。我們甚至還爲即將到來的一週發送了活動圖表,以便提前計劃我們的節目和日常活動。到達後,禮賓人員立即讓我們感到歡迎,並加快了我們的入住。一旦進入我們的房間,我們策劃了我們的住宿。我們在天堂的一邊,就在我們最喜歡的晚餐點,魏。食物很棒!!我們的早晨大多是在酒店周圍散步,非常安全,然後是早餐@Faro。經理Carolina,女主人Paola & Maricruz微笑着迎接我們。我們的服務員Francisco,Manu & Mateo確保我們的經歷是一個新的一天的偉大開端。游泳池的工作人員也很棒,大衛確保音樂選擇在點上,池畔面部按摩很棒。瑪麗亞確保我們的眼鏡永遠不會空。正如我提到的,我們在那裏慶祝週年紀念日,它沒有讓人失望,我們收到了餐館工作人員的幾張卡片,在安的那天,我們的房間裝飾了。我們9年前去Riviera Maya Hard Rock度蜜月,已經多次回來,繼續分享美好的回憶。順便說一句,我們有機會去Unico度過我們的第2周,然而,由於我們的管家對細節的關注和美妙的度假酒店工作人員,我們決定留在我們的位置。

隱藏海灘度假村Au Naturel僅限成人，雙體船，天然深水池和更多包含在內位於坎特納，距離Puerto Aventuras Marina （普埃爾託阿文圖拉斯碼頭）和Cenote Azul不到 15 分鐘車程。 此全包型住宿距離阿庫馬爾海灘 9 英里（14.4 公里），距離水之源主題樂園 14.7 英里（23.7 公里）。到全方位服務的 SPA 放鬆一下；在這裡，您可以享受按摩和身體護理。您可以到私家海灘晒日光浴，或者享受室外游泳池和健身中心等其他度假設施。此住宿是全包飯店。房費中包括了飯店內餐廳的正餐和飲料。一些餐廳、特殊晚宴、飲料及其他服務可能需要額外收費。 住宿設有 2 間餐廳，您可以選擇一家簡單吃一點，也可以待在房間裡，享受部分時段客房送餐服務。歡迎光臨池畔酒吧，喝一杯，放鬆一下；此外還有 2 間酒吧/酒廊供您選擇。特色服務/設施包括快速退房、24 小時櫃檯服務和洗衣設施。24 小時往返機場班車是免費的。有 43 間空調客房提供免費迷你吧物品和智能電視；您定能在旅途中找到家的舒適。提供有線電視，可滿足您的娛樂需求。配備淋浴/盆浴組合的浴室提供按摩浴缸和浴袍。便利設施包括電話，以及可存放筆記本電腦的保險箱和書桌。

The hotel and all the experience was terrible. The food in the buffet is pretty much the same everyday and the quality is really low. There are not enough sunshades for all the guests in the hotel. One day, we left our towels on the sunbed, when we came back 30 minutes later they were gone and the staff told us that they ran out of beach towels. We lost our sunbeds and towels and we had to leave the pool because there weren’t any seats left. The staff doesn’t care about the hotel guests. The golf cars that are supposed to give you rides in the resort refused to take us like 90% of the time. The hotel concierge feels like a huge scammer. We asked if we could get a ride to the main gates of the resort and they refused to take us with the golf cars and said that we could call a taxi for 5$ each way (all of this is to move inside of the resort area). Also, they try to scam you by paying 50$ to go to playa del carmen, wich is like 15 minutes away. It’s a complete joke. Even for the price I don’t recommend this hotel to anyone.