i had booked for villas with outdoor space, end up given normal hotel rooms and they said price the same. Their villas closed because there is big group booking and using the villas. The hotel did not even inform us that we have to give up our villas to others. Neither are we being informed by Trip of any changes. We want to have dinner in the hotel, restaurant also closed, all serving the big group that occupy the villas. They end up serving ' room service' menu to us and we have to wait and eat at lobby waiting/sitting area. Pretty disappointed as we expect Resort is not just a room to sleep.
訪訪客畢生難忘的美好體驗。沒有一個酒店讓我捨不得走,她是;沒有一個酒店讓我還想回去,她是。我們定的房間比較奇怪,非常感謝酒店給我們免費升級了villa,然而我們卻在考慮要不要升😂前台的小姐姐,做Spa的胖胖的大姐,有點蹩腳但是卻很可愛的waiter,每個人都是那麼親切,一次又一次的突破着我的預期。Thanks very much for everything you ve done for us,really hope to meet you again.