Friendly service from all staff including the cooks. Kind and flexible of them to switch my breakfast coupon to a dinner a day before as I had to check out early. The only reason why the service got an 'okay' is because of one slightly plump lady (didn't see her nametag) who did not even look up to greet me or ask if I needed any help at the counter. There were no other guests there and she seemed to be engrossed in the phone / computer with a sour face. Other than that, all other receptionists were great. Hence, I'd suggest the hotel do an investigation and reprimand that individual so as not to let her pull down the hard work of all the other staff who were very kind and professional :)
翻譯