暹粒萬怡度假飯店

The hotel is nice and clean. Air conditioner is not so cold, not sure if it is just that room or normal there. Some old burnt smell in the air conditioner as well. I asked to changed the room, the front staff said hotel is full. I highly doubted that. The mattress is pretty soft, the blanket is hard and too thick for that not so cold air conditioner in the room. One wheel of the chair in the room is broken, almost failed down when sitting. The bath room is nice size, the water flowing rate is good. No cotton buds provided. The hotel only provides 2 bottles of water per room. That is below standard for 5 star hotels. The restaurant is good. Breakfast is good. The staff in the restaurant is nice. I had lunch, dinner and breakfast in restaurant. I enjoyed the most of this stay. With all the above good and bad experience, I still shortened the stay after one night and move to a new hotel. This hotel didn’t meet my standard of 5 star hotel.