塞里克Rixos住宿

我們剛結束旅行回來。我們非常喜歡這家酒店；一切都無可挑剔。食物美味多樣，友善的工作人員從我們抵達的那一刻起就隨時準備幫助我們解決任何問題。

一個愉快的酒店,新人)努力,但2個多夜都累了)要做好準備,樓下有個獨立客廳的大房間可以看牆🤣,照片附件))))自然的冒險家們先試圖把我們安置在最糟糕的房間裏,這有點不好,但是,在晚餐上休息(順便說一句,一切都很好吃)然後我們就離開了。在另一個房間裏,我們感到意外-沒有在臥室工作,丈夫在客廳睡覺。 他整天修了🤦🏻♀️ 而不是滑雪,我坐在房間裏和大師一起,五次解釋了要做什麼......當風被拉上來時,我誠實,笑得很開心,有錢的房間就簡單,但是如果你正面,你沒有休息會被💪弄。 她把星星從牆上下來,在熱中睡不着的夜晚,下一個在修理他們的子時丟失的一天))

We recently stayed at Rixos Premium Belek and overall the hotel was truly beautiful. The resort itself was impressive — the architecture, landscaping, and overall atmosphere were stunning. The rooms were spacious, comfortable, and well designed. The food quality was also very good with a wide variety of options, which we really enjoyed. However, there were a couple of points that I believe the hotel management should pay attention to. Before our arrival, our confirmed reservation was attempted to be cancelled twice due to what was described as a “local market / nationality agreement.” As guests, this was quite concerning and stressful since it happened very close to our check-in date. Fortunately, the issue was eventually resolved and we were able to keep the reservation, but situations like this can affect guests’ confidence when planning their stay. During our stay, we noticed that the service in the buffet restaurant could have been more attentive. On one evening, the waiters passed by our table several times without offering drinks or asking if we needed anything. At one point I asked for a fork, but unfortunately it never arrived before the restaurant was closing. The staff did not appear very attentive or welcoming in this area. On a more positive note, the service at Piazzetta Italiana was very good — professional, attentive, and a clear highlight of our dining experience. There was also a small incident in the lobby area that felt disappointing. While a staff member was refilling welcome snacks and drinks (presumably for arriving guests), I approached to take a juice and was told quite abruptly “not for you.” While I understand there may be rules, the way it was communicated felt impolite and not in line with the level of hospitality expected from a hotel of this standard. Aside from these points, the hotel itself was excellent and offered a very beautiful environment for a holiday. With more consistency in service and guest interaction, the overall experience could easily match the high standard that the resort represents.

Отель нравится, отдыхала с детьми второй раз. Сервис на уровне. Еда вкусная. Нет горок в бассейне для детей, хотя раньше они были. Но зато есть безлимитный доступ в парк развлечений. Жаль, что была возможность забронировать номер через приложение только на троих взрослых и за детей пришлось доплачивать на месте. В целом отдых удался, спасибо персоналу!