住宿方回覆: 感謝您的寶貴評價。我們很高興聽到您喜歡寬敞的房間、精心設計的浴室和熱水淋浴。很高興得知房間裡的長桌方便您喝咖啡和早餐。我們期待您下次造訪韓國時再次歡迎您!來自總經理 Din Lee
初學者
高級雙床房
入住於 2024 年 12 月
家庭出遊
18 則評論
2.0/10
發布於 2025 年 2 月 3 日
入住貴酒店6日5夜一直相安無事,很多職員也十分好笑容。來到今天中午準備checkout時因家人在酒店房有急事處理遲了45分鐘下去退房,一到酒店前台交房咭時,前台職員Park Ji Woon小姐態度極其惡劣,不斷質問我們為甚麼會遲退房及表示其他人都能準時退房,為什麼我們不能,本人已十分禮貌地告知延遲退房原因,再者前一晚我亦有詢問其他前台職員延遲退房不足一小時不用付費,但前台朴小姐仍然一直罵我們及要求付費,故意小事化大。當然我專重酒店政策有付費每間房10000won。付費不是問題但其職員朴小姐服務態度極差令顧客感到難堪亦從來沒有在關心客戶角度出發,雖則酒店解釋她是新到職,但她穿起制服便是代表酒店,不是因為她新就能夠態度差和沒有禮貌。是次事件確實令我感其酒店對職員培訓不足,不懂提供彈性處理方法。反正不會再入住了,祝福各位
住宿方回覆: Thank you for your feedback. We're glad you enjoyed the convenient location and nearby amenities. We look forward to seeing you again.From GM, Din Lee
fannyli !!
豪華家庭房
入住於 2025 年 2 月
家庭出遊
4 則評論
9.5/10
極佳
發布於 2025 年 4 月 2 日
住好幾次了,地鐵就在旁邊6號出口,前面都是美食區也有市場,總之這個價格也很匹配性價比
住宿方回覆: 感謝您多次入住我們酒店。我們的位置便利,緊鄰誠信女子大學站 6 號出口,對於攜帶大件行李的客人,2 號出口設有電梯。我們很高興聽到您喜歡附近的美食廣場和市場。我們期待再次歡迎您!來自總經理 DIn Lee
住宿方回覆: Thank you for your wonderful review!We are glad to hear that you found our hotel convenient for family trips, with spacious rooms, easy access to the subway, and clean facilities.We’re also happy you enjoyed our breakfast.We hope to welcome you and your family again in the future!From GM, Din Lee
住宿方回覆: Thank you for your valuable feedback.We sincerely apologize for the inconvenience you experienced during your stay. We have not received any reports regarding similar issues at our hotel, but we are deeply concerned to hear about the problems you encountered with the shower pressure and hot water. Regarding the heating issue, we regret that it wasn't functioning properly during your stay.Please reach out to us with more details, as we would like to further investigate the situation and take appropriate action. We are committed to providing a better service and will make sure such issues are addressed.We appreciate your understanding and hope to have the opportunity to welcome you again.From GM, Din Lee