薩爾茨堡阿爾特飯店的評論

住宿方回覆: Dear Guest,Thank you for your detailed review. We’re pleased to hear that you found our location convenient, just a short walk from the train station, and appreciated the ease of taking a bus around the city.It's great to know that you found your room clean and tidy, though we apologize for the inconvenience of the non-opening window. We’re delighted that you enjoyed our bar on the 14th and the breakfast on 15th floor, and that both the environment and service met your expectations. We hope to welcome you back soon for another enjoyable stay.Best regards,Eva ErdeiFront Office Manager

住宿方回覆: Dear Guest,Thank you for sharing your experience with us. We’re glad you found our location convenient, being close to the bus stop to König Lake, the main train station, and within walking distance to Mirabell Palace.We appreciate your feedback regarding the bathroom design. We apologize for any inconvenience caused by the shower, and we will look into ways to improve this feature for future guests.We hope to have the pleasure of welcoming you back and providing an even better stay.Best regards, Eva ErdeiFront Office Manager

住宿方回覆: Dear guest,Thank you so much for your wonderful review of Althotel Salzburg! We’re thrilled to hear that you enjoyed our prime location, spacious and comfortable rooms, and the variety of our breakfast. It’s great to know that our staff’s friendliness and professionalism made a positive impact on your stay. We’re also pleased that our free Wi-Fi and parking services added to your convenience. We look forward to welcoming you back on your next visit!Best regards, Lea SeitzAssistant FO & Eventmanager

住宿方回覆: 尊敬的客人，感謝您分享您的回饋。得知您的體驗沒有達到您的期望，我們深表遺憾。對於您房間的位置造成您的不便以及鐵軌的噪音幹擾，我們深表歉意。我們的團隊致力於滿足您的具體要求，但我們很遺憾在這種情況下未能完全滿足您的需求。您的意見很有價值，我們將與我們的團隊一起審查它們以改進我們的產品。