魯昂含停車場的飯店

The breakfast, it did not miss anything however 20 euros it is very expensive. The spa, however the rest room a little small, only 4 chairs available. The room, perfect, spacious, tasteful, very well equipped, however the mini-bar was empty except for two free 25 ml bottles of water. No coffee machine, only a small electric kettle with a bag of chocolate, three bags of nescafé, two bags of tea, two bags of sugar...... times are hard. The restaurant is very good. Didn't like - On my way out I had the bad luck to run into a lady with glasses who was not very pleasant. After checking the bill, I noticed that the two dishes (of the day) consumed in the restaurant were charged to me at 29 euros a piece, whereas they were displayed on the card at 18 euros and on the poster in the elevator at 18 euros. I remarked to her, her colleague, who had followed the conversation next to her, told her to credit me 22 euros, because the error (if there is one) is attributable to the establishment. In spite of that, this lady is obstinate and categorically refuses to credit me the 22 euros. I go in the elevator and take a picture of the card, show her that my statements were correct, she still refuses to credit me by inventing some lame excuse. So I didn't insist anymore and paid 22 euros more than I really owed. I am very disappointed by the non-commercial attitude of this employee and therefore of the hotel, and I have the photos of my bill and the card available to anyone who wants them to guarantee the veracity of my story. The hotel has a parking lot, but beware, paying 16 euros per day ........... The heating in the room is not adjustable, there is a thermostat, but whether you increase or decrease the temperature, it remains the same, the temperature of the rooms is probably managed by the hotel. The common rooms of the hotel are very little heated, some are freezing, like the reception.....the times are hard....

我和我的妻子在最近的法國之旅中第一次在魯昂度過了幾個晚上。當我們開車到酒店的一個街區內時,我們體驗了卓越的服務。由於該地區有一些建築,我不知道如何直接導航到酒店,所以在相鄰的街道上停車。當我下車時,酒店的一位紳士走過來詢問我們是否需要幫助。他說他在休息時注意到我們(看起來有點迷路)。幾分鐘之內,他叫了一位代客,告訴我們只要去大堂,他們會照顧好一切。從這一點開始,這家酒店的服務是一流的。這是一座美麗的歷史建築,位於老魯昂的心臟。步行方便到所有主要景點,該地區有許多餐館和商店。美麗的庭院,還可以享受飲料或小吃。我們一定會再次訪問魯昂,我們肯定會住在Hotel de Bourgtheroulde。

Easy on-site parking and 10-15 minutes walk to the historical center. Very grumpy, slow and inefficient check-in. Nobody noticed that I am a Silver member or the ”request” in my reservation. Therefore, I had to ask for a welcome drink and was allocated in a room facing the backyard. Cheapie attitude as they provide only one welcome drink for the card-holder ...even if the room and breakfast is paid for two persons... and I gave up waiting for the bar-tender to get my beer. Seriously, how much would it cost you to offer an extra soft-drink? If you do it on purpose so that the customer has to pay the abnormally high price you charge for a beer, then it is simply a bad policy which has negative impact on welcoming attitude. Shower only and an-all around ”detergent” suitable for hair, body ... and probably also dishes and car-wash. Usually in 4* hotels you have branded amenities and full-size bathtub. Even when there is a shower only, the installation is better and it doesn't require that the tenants must mop the floor every time after using it. Therefore, bad value for money, especially since you get almost the same at an IBIS with 35% cheaper rate. Excellent breakfast in every aspect ...variety of dishes and quick replenishment. Sleep comfort and air-conditioning were very good and that saved the day ... or the night :-) - IF I will be ever returning to the area, I will either choose the adjacent IBIS with river view, or a similar priced centrally located hotel.

I don't even know where to start. The conditions of this place are despicable and I wonder how it's still running. The smell of cigarettes and cheap cleaning products stand out on every floor. There was no one at reception to receive us, so we had to call a phone number to notify we arrived; the gentleman came out in tracksuits to serve us and didn't speak English, which fair enough I guess? The elevator was extremely small, dark and was written/marked all over, almost like a nightclub toilet. The actual bedroom was extremely poor. The table was broken, there was mould on the bed and in the closet, the toilet door didn't close, the shower floor was yellow and rusty, there was no toilet paper as the holder was broken, dust/spider webs everywhere, the wifi didn't work and we could hear every noise/conversation/music/screams! from the nearby bedrooms. The smell was so strong we had to sleep with the windows opened - as this is located in front of the train station you can imagine we had a pretty noisy night. This stay was uncomfortable and sketchy throughout. We left the next morning and there was no one at reception (again) to check us out. We phoned the same number and the sleepy voice on the call told us to leave the keys in a box... there was no one to complain to or assist us! I wouldn't recommend anyone staying here. I've attached a few pictures that kind of sum up the conditions we were in.

魯昂市中心大教堂邊，地理位置好，出行方便，周邊就是商業中心，酒店乾淨，溫馨。

下榻開業於2023-02-28的Urban Style de l'Europe 時尚城市歐洲飯店，感受魯昂的獨特魅力。包括布特魯爾德飯店、Vieux Rouen和Rue du Gros-Horloge都在短距離內，入住飯店的旅客在該地區遊覽會很方便。在餘暇時間，可以選擇去飯店的酒吧喝上一杯飲料，驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。除此之外，我們還為您精心蒐集了周邊的餐飲訊息，Payiz（中東料理）、Minute & Mijoté（法國菜）和Ho Lamian（其他中餐）期待著您的光顧。旅客可以在閒暇時間去飯店的休閒區，提升健康幸福感。提供乾洗服務，為您的旅途省心。

This hotel is a two minute walk from the Cathedral. We parked in the underground car park near the Cathedral for 15 euros a day and the hotel was a stone’s throw away, very convenient. The room was very clean and overlooked the road which meant there was some noise from the revellers during the night but not too much. The staff was helpful.

we found this hotel very tired,the carpets are extremely dirty. in our room under the bed behind the doors i was thick dust. haveing a shower was a new experience most of the water 💦 went out over the bath.the menu at night was very limited and the drinks extortionate.

酒店工作人員超級熱情友好!! 早餐也很棒!比我們預期的要好,但早餐不要來得太晚(9點左右很好,我們注意到9點半左右是高峯,所以有等待)。但是有很多選擇,我最喜歡的是新鮮的橙汁和法式吐司!

積極。容易找到。位置好,5-10離歷史中心步行一分鐘。有安全停車。相對便宜。接待人員可愛且樂於助人。牀亞麻布看起來很乾淨。從那裏看它相當消極。停車很緊,有限。(我看到兩個人在15分鐘內把車刮到牆壁和天花板上),鋪設的水泥路緣和護柱讓進出任何比掀背車大的東西變得很棘手。我的妻子從接待處拿到了出入鑰匙,同時不得不爲其他人封鎖入口,因爲酒店外面沒有等待新到的客人的候車室。酒店內部陳舊,髒亂。地毯髒,接待處散發出陳舊的香菸味。花園/露台的菸灰缸(基本上是裝滿花園傢俱的建築之間的死空間)裏溢滿的菸灰缸。房間很小,裝修陳舊,很多東西都壞了。牀在彈簧斷裂的地方有一個大浸泡。浴缸周圍有黑色的黴菌。燈具和電話從牆上傳下來。浴室吹風機壞了。窗簾拉得不夠遠,所以從5點開始房間被光泡着。牆紙薄。酒店房間的佈局不尋常,主牀旁邊的浴室。廁所距離牀頭櫃1米(沒有太多隱私)。不得不坐在廁所的角度,因爲我在其他方面可以適應我的膝蓋。不幸的是,我們缺乏對清潔的關心。灰塵和牀下的頭髮。我們用過茶具包仍然在托盤,廁所卷(放在一個黑盒子裏而不是丟失)沒有檢查,這意味着我們跑了兩張牀單。浴室周圍是黑色的黴菌。儘管他們知道我們只有三人,但我們只給了兩條毛巾。給淋浴凝膠用作手皁。每個枕頭只有1個。如果你想輕鬆地走進鎮子,位置很棒。距離歷史中心只有5分鐘。雖然我還要補充,它就在一條繁忙的大路旁邊。我們的房間在一個工作日的晚上在大樓的後面,因此這不會影響我們。(房間的後面可以俯吸菸的花園,所以如果有人在外面,可能會很吵)。接待人員真的很可愛,英語說得很好,並且爲我們糟糕的法語嘗試提供了便利。早餐是基本的(大陸風格)。吐司,果醬,低質量的糕點。熱氣騰騰的夾心和乾酪放在冰箱櫃裏,麥片粥、熱狗???酸奶和果汁。咖啡機。茶水製作設備。各種品質的水果沙拉。我們參加的週三上午的大多數居民似乎都在準備工作。我假設這家酒店在維持經營上儘可能少做,但保持便宜,以便吸引企業儘量降低成本。總之,在我們通過的路上,這是一個方便的住宿一晚的地方。但是即使價格只有一半,我也不會再住在這裏了。除非你最後一刻絕望,否則有很多更好的選擇。