羅切斯特的寵物友善飯店

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I've never been here before but it was clean and low rates and didn't have an issue with anything was well worth the money! Definitely will go back very soon. The location is in a good spot also so there's no worries.

西羅切斯特/希臘 Residence Inn 飯店是一家寵物友好型公寓式飯店，位於紐約州羅切斯特西北部，提供免費 Wi-Fi、免費早餐、24 小時健身中心、室內泳池和帶全套廚房的公寓式套房。

過去幾個月我住在亨利埃塔的幾家旅館,兒子在那裏讀書。我不是那種“一切都必須完美”的人,但對於價格,我想買一些東西。當我辦理登機手續時,他們沒有在我前面的人在他們的電腦裏,所以花了很長時間讓他辦理登機手續。到了那裏,我問能否住一個單人房,我不確定我兒子是否住在那裏,所以我說我想要雙人房(我預定的)。前台的人顯然沒有被告知房間很乾淨,所以她離開了,不得不上樓某處拿一份客房清潔單。到我入住的時候,後面還有5個人等着入住。我確實可以選擇我想要的樓層。我選擇二樓。我注意到的第一件事情是氣味。這是一家“無煙”酒店,但顯然沒有強制。事實上,先前住在我房間的一個人在煙霧探測器上安裝了一個塑料袋,以防止它爆炸。我不想在椅子上試着平衡一下,試圖把它取下來,所以相信房間裏的熱探測器,如果發生火災,會提醒我。我本來不想在房間裏做飯。因爲沒有咖啡機,我想用微波爐加熱一些水喝茶,我翻遍了櫥櫃找杯子,一個鍋,微波爐裏或爐子上用什麼的,房間裏什麼都沒有。我停在桌子旁邊,要求用微波爐加熱水,像一個杯子。我被給了一個塑料杯,就像浴室裏的那些,不是微波爐保險箱。如果要用微波爐或爐子,自己帶菜我猜,說可以要求前台菜/鍋,但是沒爲我工作。確實過了煙味以後(打開窗戶讓新鮮空氣進來,他們打開了大約3英寸),我注意到牀很小。我家裏有一張大牀,這不是一張大牀。我也有一張滿的,非常確定這比滿的要小。兩個人可以合身,但不會舒服,除非你真的,真的想擁抱在一起。我出去玩了一場冰球賽,大約10:30回來。從那時到1:30,我頭頂上的人好像在搬牀。我無法確切地說出時間,因爲鬧鐘顯示壞了。我習慣了酒店房間的噪音,沒想到安靜,這真的,真的很大。我開着電視,試圖淹沒一些砰砰聲。我根本看不下去,因爲它只有19英寸,放在一張低矮的桌子上,躺在牀上,你根本看不出來,但至少我能聽。電視的燈光確實幫助我穿過房間,牀邊只有一個插頭(你得移動牀才能到),所以如果你想用鬧鐘和手機,你不能用燈。我醒得很早,還衝了個澡。我睡了3個小時。聽說了抓人的事,然後去吃早餐,所以至少我可以喝一杯

The Hilton Garden Inn is located within the Rochester University campus and only 5 minutes away from the wonderful and historic Mount Hope Cemetery. The hotel has a nicely decorated and welcoming lobby, with a restaurant on site that serves breakfast in the morning (my visit included the breakfast plan since I do not like going to look for breakfast in the morning). There were two comfortable double beds and a nice large bathroom in the room. Bed Linen and towels were clean and fluffy. The breakfast off the menu was good. I did not use the buffet but it did not appear to have a large variety. The hotel is a good jump off point to explore the Erie Canal, the fall colours of the Finger Lake District or just to walk along the Genesee River waterfront trail (which is lovely for walking and riding). So now for my issue with the housekeeping policy (not the housekeepers I would like to add). And yes, I am going to get political here! We were told upon arrival that because of Covid the rooms would be cleaned on the fifth day of stay or if we request it by calling before 8am the day we wanted to have the room cleaned. OK, policy understood! Some people can go for days without needing the room cleaned, I am not one of those people. One of the things I like most about staying in hotels is having daily housekeeping and arriving back in the room with the bed made and fresh towels if I leave them in the bath tub (which I do not do everyday). So twice we called, before 8 am to make the appointment. The phone rang for a long time, eventually we spoke to the front desk and the person took the room number and confirmed the request. Twice the room housekeepers never came and the room was never cleaned. What the hotel and the Hilton chain, as a whole, will not freely admit is that they have turned housekeeping into a ”gig” economy. The housekeepers are suppose to wait each day for a call. If they get a call, they work, if they not, no work. No work, no pay. So, to the surprise of no one, those mostly women of color were smart enough to get a regular and better paying job else, with guaranteed hours. That has left a smaller pool of available housekeepers. The hotel chain is making excessive profits on the backs of the lowest paying people in the hotel business. In addition, they do not tell you when you book that the room rate does not include housekeeping (so ask before booking), they do not amend the rates because they no longer clean the rooms. Same rates less service! There is simply something wrong with that business model that I cannot move on from as a traveler. In the future, I will be vetting the house keeping policy for all hotels before book.

除了每天沒有housekeeper打掃衛生外，其它都還好。早餐自助一人10塊美元，雖然菜色少了一些，還算實惠。

這是一個很好的酒店，有着乾淨的感覺。牀有點舒服。 沒有浴缸，但這可能取決於房間的等級。 早餐時沒有沙拉，所以我沒有得到很多蔬菜，但美國酒店可能就是這樣。 健身房還可以，但是舉重設備有點難以使用。我們沒有使用游泳池，但是很高興從外麪看到。 周圍沒有發現好的餐廳。也許是，但是我沒有問門房，所以我去了附近的一家叫Mortons的牛排餐廳。收費過高，但與酒店無關。 總體來說還不錯。

Everything is OK except check-out,I got permision in advance for check-out by 1:30PM, but suddenly be informed to leave before 1:00 by the lady who i negotiated ,it made me a little frustrated. Special thanks to the nice girl while Check-in.

酒店員工總是讓我們感到受歡迎,並確保我們住宿儘可能愉快。我兒子每隔幾周就要到羅徹斯特醫院,我們總是住在這個位置。不僅因爲良心,而且因爲住宿和工作人員都很棒。

房間很舒適，躺在床上看着窗外飄落的雪花別有一翻風味，周邊環境不錯👍👍👍下次還會選擇入住。