住宿方回覆: Dear Valued GuestThank you for sharing your feedback! We're glad you enjoyed the convenience of our location near Jimbaran Beach and the beautiful view from the rooftop bar. We appreciate your comments on the room and apologize for the smell you experienced; we'll certainly look into it. We also appreciate your understanding regarding the noise, as the area can sometimes be lively. We hope to have the opportunity to welcome you back for another enjoyable stay. Warm regards, Platinum Hotel Jimbaran Beach Bali
住宿方回覆: Dear Valued Guest,Thank you for sharing your experience at Platinum Hotel Jimbaran. We're pleased to hear that you enjoyed the beautiful sunsets and our facilities, especially the rooftop restaurant and bar. Your feedback regarding the bathroom smell is noted, and we will address this issue to enhance our guests' comfort. We appreciate your insights and hope to welcome you back for an even better stay in the future.Warm regards,Platinum Hotel Jimbaran Beach Bali
住宿方回覆: Dear Valued Customer,Thank you for taking the time to share your experience at Platinum Hotel Jimbaran Beach Bali. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require any other assistance, please feel free to let us know.We look forward to welcoming you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yours,Platinum Hotel Jimbaran Beach Bali
住宿方回覆: Dear Valued Customer, Thank you very much for choosing Platinum Hotel Jimbaran Beach Bali as your accommodation. Thank you for bringing to our attention the problem you have, this is very useful for us in order to increase facilities and service. We are looking forward to welcoming you back at Platinum Hotel Jimbaran Beach Bali. Best Regards, Platinum Hotel Jimbaran Beach Bali
住宿方回覆: Dear Raekaq, I would like to thank you for your recent visit at Platinum Hotel Jimbaran Beach Bali. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yours, Platinum Hotel Jimbaran Beach Bali
住宿方回覆: Dear Valued Customer, I would like to thank you for your recent visit at Platinum Hotel Jimbaran Beach Bali. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yours, Platinum Hotel Jimbaran Beach Bali
住宿方回覆: Dear Mr./Mrs KyleThank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We take your comments about breakfast and water cleanliness seriously and will address them with our team. Our goal is to provide the best possible experience for all guests, and we appreciate your insights to help us improve.We hope to have the opportunity to welcome you back and offer a better stay in the future.Warm regards,Platinum Hotel Jimbaran Beach Bali
住宿方回覆: Dear Valued Customer,Thank you for taking the time to share your experience at Platinum Hotel Jimbaran Beach Bali. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require any other assistance, please feel free to let us know.We look forward to welcoming you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yours,Platinum Hotel Jimbaran Beach Bali
訪客用戶
商務房
入住於 2024 年 9 月
獨自出遊
26 則評論
3.5/5
發布於 2024 年 10 月 2 日
窗户正對着空調機組和大屏幕,噪音
住宿方回覆: Dear Valued Guest,Thank you for your feedback regarding your recent stay. I apologize for the inconvenience caused by the noise from the air conditioning unit and the big screen outside your window. We strive to create a comfortable and peaceful environment for our guests, and I appreciate you bringing this to our attention.Please rest assured that we will look into this matter to improve the overall experience for our future guests. Your comments are important to us as we continue to enhance our services.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Platinum Hotel Jimbaran Beach Bali
Sheyuantongzhi
商務房
入住於 2024 年 10 月
與好友旅遊
35 則評論
4.6/5
滿意
發布於 2024 年 10 月 18 日
挺不錯的酒店,環境沒得説,推薦
住宿方回覆: Dear Valued Guest,Thank you for your positive feedback! We’re delighted to hear that you enjoyed your stay and found our hotel environment to be great. Your recommendation means a lot to us.We look forward to welcoming you back in the future!Warm regards,I Nyoman WirayasaGeneral Manager