奧林匹克一號飯店的評論

住宿方回覆: Dear Guest, Thank you for sharing your feedback with us. We are sorry to hear that your stay did not fully meet your expectations. We apologize for the noise from the street side and any inconvenience caused by the bedding and dining options. Your comments regarding the dinner selection, desserts, and the pool have been noted and will be reviewed by our team to improve our services. Best Regards, Olympic Palladium team

住宿方回覆: Dear Guest, Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are pleased to hear that you appreciated our convenient location close to the beautiful old town of Rethymno, as well as the variety and freshness of our breakfast offerings. Your kind words about our staff, especially the breakfast team, are truly appreciated and will be passed on to them. At the same time, we are sorry to read that some aspects of your stay did not fully meet your expectations. Your comments regarding the room size, the condition of common areas, and the temporary closure of the pool have been noted and will be taken into consideration as we continuously work to improve our services and facilities. We hope to have the opportunity to welcome you again in the future and offer you an even better experience. Warm regards, Olympic Palladium Team.

住宿方回覆: Dear Guest, Thank you very much for taking the time to share your feedback about your stay. We are glad to hear that you appreciated our location and especially our breakfast, which we take great care in preparing to help start your day pleasantly. We’re sorry to hear that certain aspects of the room did not fully meet your expectations. Comments like yours are valuable to us, as they help us identify the small details that make a big difference — and we are already looking into the issues you mentioned. We truly hope to have the opportunity to welcome you again in the future and offer you an even better experience. Kind regards, Olympic Palladium Team.

住宿方回覆: Dear Guest, Thank you for sharing your feedback. We are very sorry to hear about your disappointment with the food during your stay. We apologize if the variety and quality of the meals did not meet your expectations, and we regret any inconvenience caused by the limited options and timing of dinner service. We appreciate your positive comments about the cleanliness of the rooms and the kindness of our staff. Regarding the pool, it is located near the road and may sometimes be closed for maintenance or safety reasons, and we apologize for any inconvenience this caused. Your feedback is important to us and will be reviewed carefully to help us improve. We hope to have the chance to provide you with a better experience in the future. Cordialement, Olympic Palladium Team

住宿方回覆: Thank you very much for your kind words! We’re glad you enjoyed our central location, the quick access to the beach, and the old town of Rethymnon. It’s a pleasure to hear you found our breakfast varied and the rooms clean. We also appreciate your compliments about our friendly staff who always strive to make your stay enjoyable. We look forward to welcoming you again soon! Hartelijk dank voor uw vriendelijke woorden! We zijn blij dat u genoten heeft van onze centrale ligging, de snelle toegang tot het strand en de oude binnenstad van Rethymnon. Het is een genoegen te horen dat u ons ontbijt gevarieerd vond en de kamers schoon. We waarderen ook uw complimenten over ons vriendelijke personeel dat altijd zijn best doet om uw verblijf aangenaam te maken. We hopen u snel weer te mogen verwelkomen! Best regards / Met vriendelijke groet Olympic Palladium Team

住宿方回覆: Cher(e) client(e), Nous vous remercions d’avoir pris le temps de partager votre avis. Nous sommes sincèrement désolés d’apprendre que votre séjour n’a pas été à la hauteur de vos attentes. La propreté, l’entretien de nos installations ainsi que la qualité de notre restauration sont des priorités pour nous. Nous regrettons profondément que vous n’ayez pas été satisfait(e) de ces aspects lors de votre passage. Vos remarques ont été transmises à nos équipes concernées afin qu’elles puissent prendre les mesures nécessaires pour améliorer nos services. Nous espérons avoir l’opportunité de vous accueillir à nouveau dans de meilleures conditions et de vous offrir une expérience plus agréable. Cordialement, Direction de l’hôtel