搜尋蒙巴薩的度假村

「It was my birthday on the 22nd of July and I decided to give myself a solo treat at Voyager. My experience was really amazing. -I checked in earlier than the allowed time, yet I was received so well and luckily allocated a room earlier. -The highlight of my stay: My bf planned a surprise for me from far and the organisation of the same was top notch, Amina did an amazing job at the planning, she did it so joyfully and passionately. The dancers who presented the cake really went out of their way to help present the surprise, proper HD photos were taken and shared. My bf was updated so often, and they ensured that I am so comfortable and happy throughout that day. I later came to meet Amina and she was so eager to tell me how excited she was to plan and surprise me. She is such a gem: Voyager, your staff are very professional and lovely. They most certainly made my stay worth every penny. -Having three swimming pools also makes one able to get the different experiences at the different locations, there are activities in the pool at any time of the day and so one is guaranteed there is no dull moments in the pool, it's all exciting and fun. -Food: There was such a wide variety and each of them were top notch in terms of flavor. -Drinks: The unending supply of drinks makes it really worthwhile. Views: being a beach front, you will not be disappointed, serene views that are very calming and soothing from the fast life of Nairobi. -I was also not rushed during check out yet I checked out late. -I am grateful for the experience Voyager gave me on my bday. 🥳」

「A very beautiful well run beach resort Hotel. There was an excellent level of extremely friendly service and all the facilities were of an excellent quality, always remembering that this is Africa! The only issue is the food. We had bought an all inclusive package and we’re happy to pay extra for A la carte if the buffet didn’t take our fancy, unfortunately despite everyone trying their very best most of the food was OK but not what you would expect from the quality of a hotel of this standard. My wife loved her massage and the pool and pool bar area were beautiful」

「房間除了小了一點，其它沒毛病。鮮鮮餐廳面對大海，不但風景一流，海鮮也做的超級棒，我們住了3晚，天天在那裡吃，天天有驚喜。但樓下的水上運動請千萬小心，尤其是釣魚坑大的很！」

「空間很大，院子裏有游泳池，而且房間外面擺放座椅，很適合辦公，距離海邊很近，老闆人很好，還親自開車帶我們去附近的商場，唯獨不好的是網速慢」

「We really had a great time. Family friendly.we are coming back for sure 💯👌👍🙏」

「酒店真的讓我非常驚喜！從踏入大堂的那一刻起，就能感受到它的高品質和專業服務。房間寬敞明亮，床鋪超級舒適，設施一應俱全。工作人員熱情有禮，總是能在第一時間滿足我的需求。在這裏住宿體驗絕-佳，強-烈-推-薦！ 2.我必須要給這家酒店一個大大的好評！酒店的環境優雅，裝修精緻。房間乾淨整潔，細節之處盡顯用心。餐飲也非常美味，種類豐富。服務更是無可挑剔，讓我有了一種回家般的温暖感覺。下次還會選擇這裏。 3.這次入住該酒店是一次非常愉快的經歷。酒店的位置十分便利，周邊配套齊全。房間舒適温馨，隔音效果良好。酒店的員工都很熱情周到，服務態度極-佳。真心覺得這是一家值得信賴的好酒店。 4.太滿意這家酒店了！無論是硬件設施還是軟件服務都堪稱一流。房間佈置得很有格調，各種設備都運作良好。酒店的工作人員都很專業、友善，讓我在這裏度過了一段美好的時光。毫不猶豫地給五星好評！ 5.這家酒店絕-對是我住過的蕞好的酒店之一。它給人一種賓至如歸的感覺，從入住到離開，每一個環節都處理得非常完-美。房間乾淨舒適，服務貼心細緻。強-烈-推-薦給大家，相信你們也會愛上這裏的。」

「My experiences include both good and bad ones: GOOD: I checked in on 12th evening and booked for 1 night original on trip.com. Then I really had a good time there. Relaxed in my primitive stylish big room with sea view, sang karaoke with some of the staffs and clients there. The staff Victor is a talented rap singer👍🏻. One of the staffs named Junior (which is a very good staff) warmly helped me with online shopping. So I extended 2 days because of the very good mood at the very beginning. The extended 2 days were not paid by trip.com, but were supposed to be paid directly with POS machine when I leave. BAD: Bad things happened in the early morning of 15th June, when I need to rush to the airport. One of the staff(a different staff, not Junior, not Victor) speaks no English, go to take the POS machine very slow (let my Uber wait and I almost not able to catch my flight) and overcharged me twice the amount I should pay, because of wrong operation of POS machine. I found out this fact hours later when check my account I was not in Mombasa even Kenya. Another thing to mention, I informed almost every staff I know in Ziwa that I have to leave at 5am on 15th, so the 550KSH for restaurant should be charged before I go, either in the evening of 14th before they close, or in the morning of 15th, together with the extended 2 days’s room fees. But in reality, no one informed me, and I thought it was included in the final payment I paid by POS machine in the 15th morning. And then on my way, Ziwa contact me to ask for the 550KSH. I am out of Kenya, and I need to ask Kenyan friend to transfer me through m-pesa and then I pay her dollars. I kindly request Junior to help accelerate my refund process, and he promised to do so. I am currently waiting for the updates. But still, I don’t think these unpleasant mistakes should happened, which cause a lot of trouble, worries, a waste of time and effort, and excessive money on service fees, transaction fees and exchange rate losses. I am very upset and angry, because I am busy and in urgent need of money. These mistakes also reflect the deficit of ziwa’s general management and staff capacity building.」

「我很喜歡」

「所有超級👍☺️ 大洋就在附近!酒店第一線👍👍👍👍 食物很好吃 👍👍👍 女招待員幫忙處理任何問題❤️❤️❤️❤️」