羅利Spring Hill House附近住宿

Wife and I stayed on July 13. Only one clerk at check-in desk and was on a long call with Marriot to straighten out a problem for another guest. When we entered the room late in the evening, AC was set to 62, but it was 75 in the room. Walked downstairs to tell front desk, but no one was there. We went to bed thinking/ hoping it just hadn’t been on long enough to cool down. Woke up during the night and temp had risen to 79. So that wasn’t great, but we didn’t want to have to move rooms at that point. so we stuck it out. No on at the front desk when we left, so I called later in the day and front desk clerk was apologetic, said they would get maintenance up to look at it, but didn’t offer us anything else to make up for it Other than this, we were really impressed with the room. Very clean, bed was comfortable, bathroom was really nice. Drinks at the bar were good…pulled real espresso for an espresso martini. Would have been a great stay if we hadn’t sweat so much.

前往NC State的最佳位置。諸如學生中心之類的大多數設施都可以通過步行或穿梭巴士輕鬆到達。 酒店設有一間酒吧和咖啡廳，以及一間出色的墨西哥餐廳。超市距離酒店不到5分鐘路程，附近有一家地鐵餐廳和一家購物中心。

這家酒店試圖成爲現代主義者。但是很多東西和服務都不符合標準,我和老公都住這家酒店,第一天沒有打掃服務。客房部工作人員把我們的門鎖上了,我讓她2個小時後回來,她從來沒有。你也應該檢查一下你的房間是否乾淨。我發現地板上有很多小污點,我們4-night入住期間房間沒有打掃。如果你是一個比較傳統的旅行者,這家酒店沒有衣櫃或梳妝檯供你放衣服,基本上你是從行李箱裏住的。如果你只呆一兩天,可能很好,但與配偶一起呆三天或三天以上,我不會推薦它。酒店餐廳叫“好日子好晚上 ” , 如果你去那裏吃早餐,你的“好日子好晚上”會變成糟糕的一天。我們離開餐廳完全失望和飢餓。如果這是萬豪連鎖酒店,這家特別酒店的萬豪標準是什麼?我和我丈夫退房那天去餐廳吃早餐,服務器很好,很友好。她接受了我們的咖啡訂單,但試圖避免吃我們的早餐訂單,因爲廚師指示她不要在準備好之前接受訂單。然而,我們等待了20多分鐘,並試圖引起她的注意。我們發現情況的時候,我們完全震驚了。

非常棒的客戶服務！像 Jamel 這樣的團隊成員會讓你感到賓至如歸，而且他非常樂於助人。他非常友好，我們沒有遇到任何問題。酒店擠滿了人，但他確保我和我的年輕人的房間彼此相鄰。這對我們來自不同的城市來說意義重大。我們在羅利度過了一次美妙的旅行。

We stayed here for a weekday concert at the PNC Arena, a pleasant and easy 15 min walk. It is an okay midgrade chain hotel that charges for the access and convenience rather than amenities. We arrived at 5:00 and were told our room was not ready (check in is at 4:00) and got a free coke for our 20 minute wait. It seems they are suffering from lack of housekeeping help and the front desk had no idea what the housekeepers were doing. Everybody who checked in had to wait. The front desk was very friendly but did not seem to be in charge. Since the PNC Arena charges $40 for parking it seems this hotel has just added that to their room price, i.e. an overpriced room for the privilege of the walking convenience. The small bar was overwhelmed by the post concert crowd, but to the lone bartenders credit, she stayed open late (post 10:00) and kept the drinks coming. The room was large and clean after waiting a while for the lone elevator, okay HVAC, comfortable bed, but the pillows were horrible flat chunks of foam. The $10.75 breakfast (mediocre although real eggs and over cooked sausage) should have been included for the inflated room rate. It's worth paying for the convenience for the PNC but we wouldn't stay there if not for that reason. You can find the same quality for less not too far away, but then you'd have a commute and a $40 parking charge. Name your poison.

這不是一個壞的住宿地方,雖然我們只吃了三次早餐,1最後一天由於飛機取消免費,所以他們給了我女兒和我免費早餐,但另外兩次是朋友接待了三個人其中另一個是由朋友支付的。不用說,我一天的早餐收取45美元,這可能是因爲女服務員讓我們把房間#,儘管她說她理解我們的餐食是 comp'd 。可悲的是,即使在打電話給酒店後,跟一個人說話,然後把我送到財務經理那裏,我留言了,但幾乎一個星期都沒有回電。至少說起來很沮喪。

Lili gave Amazing service and was super attentive. Her personality was friendly as if i known her fir a while. Every morning you will see Lili and how supportive she is of any service needed. When you need anything, just ask for Lili.........

Jennifer女士一直非常樂於助人。而且尊重,非常友好,很有趣。她幫助一切。房間很乾淨。我喜歡房間每週兩次打掃。淋浴很棒。我喜歡電視上有Netflix和流媒體頻道,這裏的服務都很棒。

我在 RDU 威斯汀酒店度過了愉快的時光。工作人員非常友好和樂於助人。大廳的星巴克是一個不錯的福利，因為它有很多地方可以坐下來工作或會見朋友。健身房和游泳池太棒了！