瑞麗平衡飯店(Rikli Balance Hotel – Sava Hotels & Resorts)

The location of the hotel was really great, very central. You have to pay 10 euros per day for parking, this is ridiculous! We are already paying too much for accommodation. We loved the room it was clean. There are many indoor pools and one small outdoor pool. breakfast buffet was very good and sufficient

Everything was great, accept parking fee which is 12 euro per day. That is robbery.

Lovely stay here with 2 kids (4 & 6). Staff were lovely, breakfast extensive and delicious. Kids loved the pool and spent hours on the slide, though it exits to deep water so needed supervision. It was a 3 minute walk to the lake which is just beautiful. They were even helpful a few days after we had checked out to go to another area with storing luggage while we used the pool on our final day. Would happily recommend.

A beautiful hotel with great food, service and comfort. Definitely recommend the lake view balcony rooms on the top floors, stunning views of the lake! The spa is huge and great for relaxation, it was empty most times we visited too! The half board option is recommended, the buffet food was excellent including rotisserie chicken, fillet steak, mussels, salmon and langoustines as well as unlimited ice cream and a lovely salad bar. I'll definitely be back!

We enjoyed our lake view room ( do it, splurge) and I never tired of watching the colours change on the lake or when clouds rolled in. Thr buffet breakfast was immense and should satisfy all. We enjoyed the pool facilities as well. It was a nice reprieve when the weather was a bit rainy!

Hotel rooms, spa and location were fantastic. Service was mixed. Was told by front desk staff there was no food available in town (all groceries and restaurants were closed) when arrived at 21:20pm and was starving. Funny enough thankfully was able to buy a sandwich from their own bar so it was bizarre that a few steps away at the front desk was told nothing was available. I also noticed the next day all other restaurants in town are open until 10. The breakfast and buffet quality and selection overall was great. I also have a food allergy and they were extra careful and accommodating to point out what I could eat safely. For dinner, it’s a bit awkward. It is Buffett only and have to order drinks (even tap water) and pay separately- which is odd and a bit inconvenient. They should better explain how dinner works when you check in as that would have been helpful and aided our decisions.

Lovely hotel with amazing view of the lake and castle/island. When you walk in there's a lovely smell to greet you with kind and friendly staff. The rooms were spacious and well accommodated. Loved the pool and spa facilities as well.

If you like a hotel mainly for tour groups and mediocre food, the Sava Hotel-run Rikli Balance hotel is for you. It advertises itself as being green and sustainable. The infrastructure does as with furnishings and recycling. But the food doesn't live up to the 2022 green award that it is supposed to have received. Instant coffee pockets in rooms, canned fruit cocktail salad, and overcooked, boiled veges showing up in buffets. Sava Hotel management can certainly do better than this if it wants to keep its reputation and live up to the spirit of Rikli. That's the challenge to their creativity.

Despite tasteful and modern renovations the hotel tries so hard to be a 1-star property. The decent hard product is so poorly let down by terrible service. All aspects of the soft product seem to be defined by stinginess. I have never encountered such unhappy reception staff worldwide - a poor reflection of otherwise wonderful Slovenian hospitality encountered everywhere else in the country. Reception staff are bothered by mere existence of guests - whether at check-in, asking for recommendations, or asking about hotel facilities. The only "smile" (at best a smirk) was seen when checking out. Expect one-word replies to any queries- getting any further information would be like pulling teeth. When asking receptionist about bike-rental facilities at the hotel, was sharply told that bike rental was only available to hotel guests despite clearly being a hotel guest myself. Made the terrible mistake of forgetting my keycard in the room one day. When asking for a replacement card, was scolded loudly "Why, where is your key?!" After establishing that the key was just left behind in the room and not lost, receptionist finally and begrudgingly cut a new keycard. Bathroom only stocks 3-in-1 hand/body/hair liquid soap. Finally, despite unseasonably warm weather in Bled, aircon was completely shut off with no possibility of turning on, and when inquiring about this was sarcastically told "if you feel hot just go out". Hardly the 4* Sup property the hotel claims to be.