蓬塔卡納Taino Shop附近住宿

!!! FINGER WEG BESONDERS FÜR TOURISTEN AUS EUROPA !!! Ich muss ehrlich sagen, dass ich sehr enttäuscht bin vom Hotel und der Umgebung hier. So hätten wir uns unseren Urlaub nicht vorgestellt. Aber zuerst zu den positiven Punkten: Positiv war: - Sauberkeit der Zimmer 7/10 - Hilfsbereitschaft des Personals 9/10 - Sauberkeit Pool 8/10 - Qualität und Angebot des Essens 7/10 Negativ war: Strand und Meer 1/10 Ein Grund warum Menschen dieser Welt die dominikanische Republik bereisen sind bestimmt die traumhaften Strände. Leider war dem überhaupt nicht so. Die vom Hotel zur Verfügung gestellten Strände waren komplett zugemüllt, voll mit Seegras und im Wasser konnte man kaum schwimmen vor lauter Seegras. Nebst dem, dass dies total ekelhaft war, sehe ich als Rettungsschwimmer auch eine Gefahr in solchem Gewässer überhaupt zu baden da die Bewegungsfreiheit stark eingeschränkt ist. Als wir das Management des Hotels darauf aufmerksam machten, sagten sie uns dass es Ihnen leid tut aber sie nichts dagegen tun können. Ich finde das eine Lüge da das Arbeitspersonal den Strand reinigen hätte können. Für uns war der Strand, sowie das Meer völlig unzumutbar. Personal und Management 3/10 Sehr freundlich, aber keiner spricht auch nur 1 Wort Deutsch. Bei einem 5 Sterne Standard ist eine Dienstleistung, die man in Anspruch nehmen darf. Ich empfand das Personal leider auch durchgehend schlecht gelaunt, bis auf einige wenige. Trotz zahlreicher versuche mit dem Management über die Missstände zu sprechen, wurden wir immer dreist abgewimmelt und darauf verwiesen zu warten. So verbrachte ich schlussendlich 4 Stunden meines Urlaubs in der Hotellobby. Die Beschwerden wurden belächelt aber nichts passierte. Eine weitere Respektlosigkeit dieses Hotels. Aktivitäten vom Hotel aus 2/10 Massentourismusattraktionen auf völlig veralteten, Sicherheitsriskanten, maximal umweltunfreundlichen und überteuerten Touren. So kann man das Angebot rund ums Hotel beschreiben. Leider bietet das Hotel von sich aus nur Tourenan die doppelt so teuer sind wie im Internet zu finden, über die Qualität möchte ich wirklich nichts mehr sagen, ausser unterste Schublade. Es gibt keine Möglichkeiten zu tauchen, Kitesurfen, Wakeboarden oder anderer Extremsportarten. Das Undercover Kinderhotel Leider wird man auch beim Hotel verarscht. Das Hotel teilt sich nämlich das Grundstück mit Nickelodeon. Dies führt dazu, dass es sehr viele Kinder hat und sehr viele Kinderattraktionen. Ich habe nichts gegen Kinder aber als Geschäftsmann möchte man einfach seine Ruhe in den Ferien geniessen und nicht permanent irgendwelchen Clowns, Kinderlieder, Hüpfburgen, Urin in den Pools und dem Geschrei ausgesetzt sein. Mittouristen im Hotel Ein weiterer Punkt war dass ich das Gefühl hatte der einzige Europäer zu sein. Alle sprachen Spanisch. Aus Europa schien tatsächlich gar niemand zu kommen. Wir waren auch die einzigen hellhäutigen. Ich habe da absolut nicht dagegen aber etwas komisch war das schon. Fazit L

Would not give this resort a 5 star. Having been to many resorts in various countries and leaning towards Royalton resorts when possible I would rate this resort as average. We also frequently go back a 2nd or 3rd time if we like a resort and would not go back to this one. There were some good points; nicely laid out, clean rooms, safe, nice pool but with a 5 star rating there are some expectations that come with it. The staff at the buffet restaurant was definitely more pleasant and helpful than the a la carts ( we tried all of them). The food at the buffet had great selection and I would say was better than the a la carts. That being said the floor in the buffet is made of a material that is very slick no matter the footwear so be prepared to shuffle so that you do not fall. I witnessed rude staff at the a la carts and saw guests leave without eating simply because they were ignored or not served in over an hour. The main pool is nice although it was disappointing to see that the staff left the dirty glasses and drinks from the day before laying around the pool till well past noon the following days as they are not very quick to get the pool prepared for the next day. I like my music but the main pool music in the mooring is excessively loud to the point you could hardly hear the person standing beside you. In the afternoon bring on the louder music but this was not pleasant. I requested the sound to be dropped a bit but was ignored. The pool bar serves good drinks, but again the front half of the bar has broken off at some point before we ever arrived and remains as a big blemish when sitting at the pool bar. Additionally the pool sign which I assume broke somehow during the middle of my stay lay on its side against a palm tree by the lounge chairs until my departure as opposed to being repaired or atleast removed until ready to be re-installed. If you are hoping for a nice cappuccino or coffee before 7 am you will disappointed as nothing is open before then. The insomnia coffee bar serves nice coffee and sweets but contrary to the name your insomnia better happen between 7 am and 10 pm as it will be closed other than between those hours. The pool grill (Munchies) serves decent food and is quick. The servers around the pool are also quick to get you a drink during the day. If you are going for beach sports the surf is frequently rough and I did not see the onsite surf shop open at all during our stay so water sports is out of the question. Booking restaurants thru the on site app is quick and easy however that does not mean that after you have booked, they decide not to open that restaurant that evening but fail to send you notification that it is closed so guests again are left disappointed. Communication is lacking from the top down as one evening the buffet was closed much to everyone's surprise and the al la carts would not accommodate those without reservation. There are some nice gazebos with small attached private pools f

優質的設施和服務。 有很多樂趣和不同的事情要做。

Went to Punta Cana for business trip and stayed at the AC Punta Cana for 4 days. Location was great, close to shopes, grocery store, restaurants, and entertainment. Elvi from the AC provided exceptional service and made sure my friends and I were taken care of our entire stay. Ask for him if you're ever at the AC Punta Cana. Thanks Elvi you and the other staff members were great! See you next time! Q

My wife and I stayed at this all inclusive resort for 4 days in late December 2022. On the positive side, the rooms were spacious and clean and the AC worked and the hotel was not too expensive. I guess you get what you pay for. On the negative side: - If you stay at the ”Royal” Hotel--which is the adults only part, and you are driving yourself, there are NO SIGNS indicating where that entrance is relative to the ”main entrance”...so we stupidly waited to check in for 20 minutes only to be told we were in the wrong lobby (which meant getting our bags back into the car and driving to the unmarked separate entrance). We should have known at this point that things would be less easy than we expected. - Their restaurant reservation system is totally screwed up (you actually have to QR scan each restaurant —they have 5— to make your own reservation—so if one is full then you go to the next and if that one is full you go to the next—totally crazy. There is no central restaurant reservation system. - Food is all you can eat but you would not want to. The sushi at the Asian restaurant was 95% rice and 5% fish. The fish offerings are mostly fried not grilled. The vegetables are miserly. Some restaurants simply do not offer a salad or vegetables. At the beach restaurant we ordered Nachos and guacamole and received a bowl full of nachos and one spoonful of guacamole! Water is served in small individual bottles which is so bad for the environment - We humored someone and let them pitch us their “exclusive travelclub”; big mistake, big waste of time, don’t fall for it - No one tells you that there is a check out procedure that is meant to ensure that you did not steal any of their beach towels……so I guess this is the kind of hotel/chain that attracts people who like to walk away with hotel towels….draw your own conclusions. - The staff are friendly but completely un-able to make any decision on their own or that might somehow deviate from their “procedures” (allowing you to sit at a table in a “closed off” area of a restaurant, redeeming your massage vouchers, expediting your check out, etc.

我爲家庭和友好的氣氛感到驚喜。我們的第一頓晚餐我們受到了非常友好的埃斯奎爾先生的歡迎。他接受我們的命令,向我們推薦一些我們可能喜歡的食物和飲料,甚至幫助我找到了一個很好的地方向我未來的妻子求婚。埃斯奎爾先生的日常工作、工作、善良和熱情是我和我未婚夫所期待的,無論何時我們吃到美味的飯菜、飲料和甜點,當然他的同事也一樣樂於助人。我們覺得我們在哪裏和家人一起吃飯。我的未婚夫馬利和我一定會回來再次住在這裏,在邦塔卡納福朋特。感謝您和阿羅哈使我們的第一年聖誕節和新年在一起更加特別。PS,John也是一個出色的服務器,總是讓人笑得也😊Aloha,RayWilliamsHonoluluHawaii🤙🏾🌴

Staff are very nice and attentive - the best! overall grounds are beautiful, rooms are very clean and well kept and the beach and pools are very nice. Will definitely return with my family again. We are already planning for next year, June / July 2025

The hotel was amazing everything was perfect. The food service and the stuff were amazing too. The rooms are huge and have everything. The pools are great . The beach is amazing. The entertainment was very fun and amazing stuff . They manage to move people. The gym instructors are amazing too. Amaurx Diomedes Bryan Christina This guys are the best entertainment stuff you will ever meet.

We just spend a week at the resort and it was an amazing time. We went for the beach and the relaxation and it did not disappoint. While it's not a beach to take long walks on (or even short ones), it is beautiful and the ocean is amazing. In speaking with some of the managers there, they noted how the owners want the beach to be a place just to relax - so there are no activities such as jet skis out in the ocean or even paddle boards. We certainly appreciated that. We stayed in a one room villa and it was very nice and well appointed and the outside private pool (more than a plunge pool) was amazing. The three restaurants on site were very good for dinner and lunch at the beach is standard beach fare amped up just a little. The staff works hard and it shows. Special call outs to Wilson at the beach who always made sure our Presidente was very cold and for bringing great energy to his job. And to Daniel at breakfast who made every morning that much better. Lena in the spa gave a great massage. If you're looking for a higher-end resort to just unwind and relax this is a great place.