蓬塔卡納卓越飯店-全包-限成人(Excellence Punta Cana - All Inclusive - Adults Only)

Quality of this hotel is 10 out of 10. Service food everything is top tier. Thanks 👍

First I would like to state that this is a good place to stay and adults only makes it better! Lets strart with NEGTIVES: 1. If you don’t get up at 6am and go get comfortable dual launges by the pool, and put your things on it as its taken, you will not get anything or random boring spot on other end of the pool, where nothing happens. Why not invest more into comfortable lounges? I do not want to wake up at 6am and run to get a spot, it is not a luxury resort to me if I habe to do that. Please invest into this and make it more enjoyable and available. 2. There is no privacy at the room shower and restroom, you get this open design shower where there is no door to the bathroom and only half the glass covers it, and other is open where water gets on the floor. Resroom also has sliding glass door but not actual door for sound dampening. Every time you take a shower whole room flor becomes slippery, nothing dries because of that. The bathtub in middle of the room is useless not proper bath foam. 4. Diego who sell you the excursions to Snorkel or other activities, basically ripped us off selling us on small group activity, and small boat where in end we were dropped off at some sketchy place to be picked up by big buss and go around for nexr 2 hours and pick up people feom other hotels. Upon arrival we asked for shuttle back, but afer 1hour no one arrived, and we had to take taxi back and pay out of pocket. Then tried to sell us on private tour, finally were able to get refund.

We had a great stay. Superb, clean resort with brilliant food and facilities. Being our fourth visit to a property in this group, twice in the last two years, however, we were very disappointed to have not received any of the loyalty scheme benefits our status entitles us to. No room upgrade (ok, high occupancy), no spa discount, no champagne. And after 3 times of mentioning it at reception, we got bored of asking. Definitely a great resort to visit, but not as ‘excellent’ as it was. Don’t expect any special touches and definitely don’t expect the loyalty scheme to count for anything if you’re retuning and hoping to feel valued as a repeat visitor.

Freundliches Personal, viele Freizeitaktivitäten, grosse Speiseauswahl, coole Bars inkl. die Bar im Pool

Me gustó todo! La comida, el ambiente, el trato personal, la habitación y espectáculos, todo excelente!

Muy buena me gusta mucho

Delightful all-inclusive resort. Most of the restaurants were good. Entertainment was very nice and the beach and pool facilities were beautiful. The staff was very helpful and friendly.

We loved everything about this resort. There is a variety of restaurants, pools, and lounge areas. The beach is lovely and the water is warm. The pools were fun and lounge chairs were plentiful. There were lots of activities ranging from Spanish class, paella demonstration, games to silent disco. The spa was a nice treat. The staff is friendly and helpful. We enjoyed playing tennis and pickleball in the morning then lounging by the pool or beach in the afternoon and attending a show in the evening. We will definitely return.

Nice safe and CLEAN resort. The friendliest staff. Hector Luis at the front desk gave amazing service super friendly great guy.