克蘭威廉飯店

克蘭威廉飯店的評論

克蘭威廉飯店

22 Main Street, 克蘭威廉, 西開普省, 8135, 南非查看飯店詳情
克蘭威廉飯店
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克蘭威廉飯店 評論-真實旅客評語

3.5/5
10 則評論
驗證過的評論
位置3.5
設施3.5
服務3.5
衛生程度3.5
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所有評論(10)
好評(6)
負評(1)
訪客用戶
入住於 Jan 2024
其他
0 則評論
4.0/5
很好
發布於 4 Jan 2024
L'hôtel n'est pas neuf mais est en bon état, les chambres suffisamment vastes et les lits confortables. Linge de bain changé chaque jour. Propreté ok. Nous avions une chambre qui donne sur la piscine directement. Le personnel de réception est accueillant mais aucune information sur la région et les activités à y faire ne sont disponibles. Le restaurant est de qualité médiocre. Le plus mauvais fish and chips jamais mangé en Afrique du sud.
翻譯
LaurenCapeTown77
入住於 Ogo 2023
家庭出遊
2.0/5
發布於 30 Ogo 2023
What a disappointment this hotel was. Our "upgrade" room had mold on the ceiling above one of the beds, stained linen, paint bubbling off the walls, no hairdryer (you can borrow one from reception, but you only figure that out once you're searching the room with wet hair), and a filthy shower floor. While the staff are friendly, they are woefully undertrained. Woefully. For instance, I had emailed requesting a dinner reservation in the restaurant and this was replied to and confirmed. When we arrived they had no record of the reservation and instead of apologizing and sorting out a reservation for us, reception told us that we could go to the restaurant and make a reservation ourselves. That is not service. They aren't unfriendly, they just are not trained. The same applies to the restaurant staff... never have we had a sealed bottle of wine and 2 glasses plonked on our table and just left there for us to open and serve ourselves. In a restaurant! As to the food, the sirloin steak I ordered was definitely not a sirloin (I have no idea what that was, about 1/3 fat and gristle and the texture of the meat wasn't like any sirloin I have ever had) and the whiskey dom pedro contained no whiskey. The buffet breakfast was tasty and served with delicious freshly squeezed orange juice, but the hot breakfast would have been so much better with some healthier options included like tomatoes and/or mushrooms.
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訪客用戶
入住於 Ogo 2023
夫妻/情侶出遊
0 則評論
4.0/5
很好
發布於 29 Ogo 2023
We stayed one night in this hotel and were very happy with it. The room was very spacious and clean, the bed very comfortable and huge and the shower was great. The staff very kind and helpful. We had dinner in the hotel restaurant and the food was great, The breakfast is buffet style with a choice of full English and continental. Recommended
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pongoatravel
入住於 Ogo 2023
商務出差
3.0/5
發布於 20 Ogo 2023
This hotel is a pass by place but certainly not a place to stay for several nights. They even don't have a backup in case of load shedding. Just 1 bulb in the room that hardly stand for 2 hours of load shedding. The food in the restaurant is very average and certain things on the menu were not available. Breakfast is also very basic. Rooms are clean and have good beds. Staff is friendly.
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訪客用戶
入住於 Jan 2023
商務出差
0 則評論
3.0/5
發布於 31 Jan 2023
Facilities are standard 3* however some TV's in the rooms not working and towels must be replaced because it's thin and worn The staff was ver helpful and friendly but the General Manager has no professional etiquette. She is rude and loud at reception. We had a accommodation hiccup, instead of calling me one side to sort the misunderstanding, I could hear her calling my name from the street and she continued screaming at me in front of guests and staff, according to her staff, that is the way she generally speaks to thwm As tour operators and guides it is definitely not a venue we will recommend for tourist. As an ambassador the hotel, she needs serious people skills training. The best thing about the hotel was the fresh croissants in the morning, breakfast is nothing to write home about and the coffee was awful . To pay R140 pp for breakfast is totally unacceptable and a ripoff. Can get a more appealing breakfast from Wimpy
翻譯
訪客用戶
入住於 Jan 2023
夫妻/情侶出遊
0 則評論
4.0/5
很好
發布於 27 Jan 2023
We stayed here one night to break up the drive between Cape Town and Port Nolloth. The rooms were very clean and parking was secure behind a gate. Our first two rooms near the pool had issues with the key/lock not working so the front desk manager moved us to a third room which was huge and an upgrade that was appreciated. Our room rate was very reasonable and included breakfast in the attached restaurant and that was very good. We could walk to the grocery store and KFC for a quick takeaway dinner. We received good service from all we encountered and appreciated the helpfulness of the front desk manager to resolve the door lock issues quickly.
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訪客用戶
入住於 Nov 2021
夫妻/情侶出遊
0 則評論
3.0/5
發布於 9 Nov 2021
This old building has seen a lot and is in need of a little TLC in its old age. Our large room with sliding door onto the pool patio was comfortable for our stay over. There is secure parking. On site meals in the dining room were served by very lovely staff.
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