住宿方回覆: Dear Guest,Thank you for your feedback. We are glad you enjoyed the breakfast and service. We sincerely apologize for the cleanliness issue and will address it with our housekeeping team. We appreciate your comments and hope to welcome you back for a better experience.Best regards,Sugar Marina Team
住宿方回覆: Dear Diaocier,Thank you for sharing your feedback. We’re pleased to hear you found the location convenient and the breakfast to your satisfaction. However, we deeply apologize for the cleanliness issues and the inconvenience with the lighting and air conditioner. Your comments about the room will be addressed to ensure better standards moving forward.We appreciate your patience and hope to provide a more comfortable stay should you choose to return.Best regards,Sugar Marina Team
住宿方回覆: Dear Ywanqiu,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and were touched by the helpfulness of our partner hotel staff. We’re glad everything from the late-night arrival to our breakfast and service left a positive impression on you.Your recommendation means the world to us. We hope to welcome you back again soon!Warm regards,Sugar Marina Team
住宿方回覆: Dear Guest?Thank you for sharing your thoughts. We’re glad to hear you had a pleasant experience. If you have any specific feedback or suggestions, we’d love to hear more. Looking forward to welcoming you back.Sugar Marina Team
住宿方回覆: Dear Guest,Thank you for your feedback! We’re glad you enjoyed the cleanliness, comfort, and convenience of our Deluxe Room, as well as the nearby attractions and beach. We appreciate your comments about the mosquitoes and will look into improving preventive measures. Your input regarding the entrance incline is also noted, and we’re always striving to enhance guest comfort.We hope to welcome you back to Sugar Marina soon!Best regards,Sugar Marina Team
訪客用戶
豪華房
入住於 2024 年 7 月
家庭出遊
7 則評論
9.5/10
極佳
發布於 2024 年 8 月 25 日
房間是不錯的,性價比高。值得推薦👍🏽
住宿方回覆: Dear GuestThank you for your great review! We're delighted to hear you found our room nice and cost-effective. Your recommendation means a lot to us. We hope to welcome you back soonSugar Marina Team
住宿方回覆: Dear Guest,Thank you for your kind feedback. We are delighted to hear that you appreciated the thoughtful service, including the arrangements for your child and the beach amenities. We sincerely apologize for the issue with the curtains not blocking out light and will look into improving this for future stays. We truly appreciate your feedback and hope to welcome you back for another great experience.Best regards,Sugar Marina Team
匿名用戶
豪華房
入住於 2023 年 11 月
夫妻/情侶出遊
5 則評論
8.0/10
很好
發布於 2024 年 2 月 23 日
第二次入住,小姐姐知道我們是回頭客,升級房間了,我們選它主要是近kata海灘,出酒店一百米就是海灘了,今年11.12月去普吉,整個海灘幾乎都是歐洲遊客,周圍吃的方便,海灘邊就有各種餐廳走多幾百米又有food plaza, 離kata noi beach也近,酒店的餐廳雖然不大,但法式風格很好看,用餐環境舒適。如果喜歡每天出去浪或者去海灘玩的小夥伴,推薦這酒店,如果想泡酒店就不推薦。
住宿方回覆: Dear Guest The location is very good. It is very convenient to go anywhere. There are probably many places to eat. There is a car rental place one kilometer away. In short, it is very good and I like it very much. I will keep an eye on this hotel next time I come to Phuket. I am satisfied.Sugar Marina Team
住宿方回覆: Dear Guest ?Thank you for your feedback. We’re sorry to hear about the cleanliness and maintenance issues you experienced. We appreciate your comments on the location and massage environment. We will address these concerns to improve our service. Thank you for bringing this to our attention.Sugar Marina Team
住宿方回覆: Dear Guest,Thank you so much for your kind words! We're delighted you enjoyed the comfortable room, great service, and breakfast variety. Hope to see you again soon!Best regards,Sugar Marina Team