巴黎埃菲爾鐵塔米拉波橋美居飯店的評論

住宿方回覆: Chère Radha, Nous vous remercions sincèrement pour vos commentaires élogieux concernant votre séjour parmi nous. Nous sommes ravis que notre accueil, la décoration de nos chambres, ainsi que notre petit déjeuner aient contribué à rendre votre expérience agréable. Votre mention de notre ambiance calme et conviviale est particulièrement appréciée. Nous espérons avoir le plaisir de vous accueillir de nouveau au Mercure Paris Tour Eiffel Pont Mirabeau. Cordialement, Chiraze Guest Advisor et toute l'équipe du Mercure Paris Tour Eiffel Pont Mirabeau.

住宿方回覆: Dear Patricia V, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed the quality and variety of our breakfast as well as the service received from our reception staff. However, we sincerely apologize for the difficulties you encountered during your checkout. Your feedback regarding the behavior of our staff member has been duly noted. We strive to maintain a high standard of service, and it is disappointing to learn that we fell short during your departure. Please be assured that we take such matters seriously and will address this internally to ensure a more courteous experience for our guests in the future. We appreciate your valuable insights and hope that you might consider us again for a future stay, allowing us the opportunity to provide you with a more pleasant experience. Chiraze Guest Advisor et toute l'équipe du Mercure Paris Tour Eiffel Pont Mirabeau.

住宿方回覆: 尊敬的Alexandre A，感謝您分享您近期入住體驗的回饋。對於您在入住期間遇到的預訂價格差異和空調問題，我們深感抱歉。考慮到巴黎的高溫，這個問題現已解決！我們致力於為客人提供難忘的體驗，但這次未能達到預期，我們深感遺憾。感謝您對我們酒店位置和周邊環境寧靜的正面評價。您的寶貴意見對我們至關重要，我們將不斷改進服務。此致，Chiraze 賓客顧問及巴黎艾菲爾鐵塔米拉波橋美居酒店全體團隊。