住宿方回覆: Dear Guest,Thank you very much for taking the time to leave a review.From the content of your message, it appears that your feedback may have been intended for a different accommodation.If this was posted in error, we kindly ask that you check and resubmit your review to the correct property.However, if you did stay with us, we would greatly appreciate any further details you could share about your experience.We remain committed to providing a comfortable and satisfying stay for all our guests.Thank you again, and we hope to welcome you in the future.Best regards,WELLSTAY Shinsekai Wakyo
住宿方回覆: Dear Guest,Thank you very much for choosing WELLSTAY Shinsekai Wakyo for your recent stay. We are delighted to hear that you found the in-room kitchen and washing machine convenient, and that the balcony was useful for drying clothes quickly. We strive to provide our guests with a comfortable and practical experience, and your positive feedback is greatly appreciated.We apologize for any inconvenience caused by the distance from the station and convenience stores. We understand that accessibility is important, and we are continuously working to improve our services and facilities to better meet the needs of our guests.Your feedback is invaluable to us as it helps us enhance our services and ensure a pleasant stay for all our guests. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Thank you once again for taking the time to share your thoughts with us.Best Regards,WELLSTAY Shinsekai Wakyo
This hotel is good and clean and everything is good with him ❤️
翻譯
住宿方回覆: Dear Guest,Thank you very much for choosing to stay with us at WELLSTAY Shinsekai Wakyo. We are truly grateful for your kind words regarding the cleanliness and overall quality of our hotel. It is our utmost priority to ensure that every guest has a comfortable and pleasant experience during their stay.We understand that your time is valuable, and we sincerely appreciate you taking the time to share your feedback with us. Your positive comments serve as a great encouragement to our team, motivating us to continue providing exceptional service to all our guests.Should you have any further suggestions or require assistance in the future, please do not hesitate to reach out to us. We are always here to ensure your stay is as enjoyable as possible.Thank you once again for your valuable feedback.Best Regards,WELLSTAY Shinsekai Wakyo
Nice hotel but situated on a very busy road next to the highway, so could get a bit noisy with the passing traffic. At first we felt that we were in the middle of nowhere as there are lots of auto workshops nearby. We realised that there was a few convenience stores about a five minute walk and the subway station was about an eight minute walk. The local markets and shops were also an eight minute walk. We also realised that we were very near to the zoo and the Osaka tower, both being about a five minute walk. The room was spacious and fad a washing machine. There was also a microwave and electric hot plate available. As we got used to the surroundings we were very pleased with our stay at the hotel. Definitely recommend
翻譯
住宿方回覆: Dear Guest,Thank you for choosing to stay at WELLSTAY Shinsekai Wakyo. We sincerely appreciate your feedback and are grateful for the time you took to share your experience with us. We apologize for any inconvenience caused by the noise from the busy road and the initial impression of being in an isolated area. We are pleased to hear that you found convenience stores, the subway station, local markets, and attractions such as the zoo and Osaka Tower within walking distance, which enhanced your stay.We are delighted that you found your room spacious and well-equipped with amenities like a washing machine, microwave, and electric hot plate. It is our goal to provide a comfortable and convenient environment for all our guests, and we are thrilled that you were satisfied with your accommodations.Your recommendation means a lot to us, and we are glad that you enjoyed your stay as you became accustomed to the surroundings. We hope to have the pleasure of welcoming you back in the future.Thank you once again for your valuable feedback.Best Regards,WELLSTAY Shinsekai Wakyo
住宿方回覆: Dear Guest,Thank you for choosing to stay at WELLSTAY Shinsekai Wakyo. We appreciate your recent feedback and are pleased to know that you found our hotel to be clean and quiet. Your satisfaction is extremely important to us, and it is our goal to provide each of our guests with a comfortable and peaceful stay.We understand the significance of these particular qualities during your time with us, and we are delighted to learn that we met your expectations in this regard. Your kind words motivate us to maintain our high standards and continue improving our services for future guests.Once again, thank you for taking the time to share your thoughts with us. Your feedback is invaluable in helping us enhance our services. We hope to have the pleasure of welcoming you back soon, where we will strive to make your next stay even more enjoyable.Best Regards,WELLSTAY Shinsekai Wakyo
住宿方回覆: Dear Guest,This time, I thank you sincerely for choosing WELLSTAY Shinsekai Wakyo for your stay and for sharing your valuable feedback with us. I am delighted to hear that you appreciated the self-service check-in and check-out systems, as well as the self-service luggage storage, drinking water machine, and vending machines in the lobby.I am particularly pleased that the washing machine and balcony in your room, allowing you to dry your clothes, were beneficial to you, especially during the hot summer season when traveling with family. It’s gratifying to know that these amenities made your stay more comfortable. Additionally, although you did not utilize them, I hope the microwave and induction stove provided convenience for future stays.While our location might not be ideal for those visiting Osaka for the first time and wishing to stay near Shinsaibashi, we are glad you found the culinary offerings in the Shinsekai/Tsutenkaku area to your liking. We pride ourselves on providing a unique and pleasant experience away from the crowded areas.Thank you once again for your kind words and for choosing our hotel for your recent trip. Your positive feedback and endorsement mean a lot to us, and we look forward to welcoming you back on your next visit to Osaka.Best Regards,WELLSTAY Shinsekai Wakyo