雅加達埃爾飯店的評論

住宿方回覆: 尊敬的賓客：感謝您分享您最近入住雅加達éL飯店的詳細回饋。得知您在客房體驗的某些方面未能達到預期，我們深感遺憾。您對客房清潔、維護以及我們團隊響應速度的意見，我們都非常重視，並將立即與客房部和工程部溝通，以解決這些問題。我們也注意到您提及的其他飯店提供的額外設施和服務。我們將認真看待這些寶貴的回饋，並以此為契機，不斷提升我們的服務標準。值得欣慰的是，您認為我們的員工熱情友好，早餐選擇令您滿意。我們衷心希望您下次光臨時能再次光臨，我們將竭誠為您提供更優質的服務。此致，總經理 Lenni Apriyanti

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback.We sincerely apologize for the inconveniences you experienced during your stay — particularly regarding the air conditioning, breakfast crowd, food refill delays, and the overall service speed during check-in and check-out. Your comments are extremely valuable and have been shared with the relevant departments for immediate review and improvement.While we're glad to know you still found aspects of your stay acceptable, we truly hope to exceed your expectations on your next visit.Warm regards,Lenni ApriyantiGeneral Manager

住宿方回覆: Tamu yang Terhormat,Terima kasih telah meluangkan waktu untuk berbagi ulasan Anda tentang hotel kami. Kami senang mendengar bahwa Anda puas dan senang menginap di eL Hotel, serta merasakan keramahan pelayanan dari tim kami.Kami juga ingin meminta maaf yang sebesar-besarnya dan menghargai masukan Anda mengenai adanya serangga kecil di kamar. Hal ini akan segera kami tindaklanjuti dengan tim terkait agar tidak terjadi lagi di kemudian hari.Kami menantikan kesempatan untuk menyambut Anda kembali dengan pengalaman menginap yang lebih nyaman dan menyenangkan.Hormat kami,Lenni Apriyanti,General Manager.

住宿方回覆: Dear Mr. Jeaf,Thank you for your kind words. We are delighted to know that our team’s friendliness made your stay enjoyable.We look forward to welcoming you back for another pleasant experience at éL Hotel Jakarta.Best regards,Lenni ApriyantiGeneral Manager

住宿方回覆: 尊敬的宾客，感谢您抽出宝贵时间分享您对我们酒店的评价。我们希望您拥有更美好的入住体验，同时也会认真记录您的评价并加以改进。我们致力于为宾客提供卓越的体验。如果您再次给予我们机会赢得您的信任，我们将竭尽全力为您提供卓越的酒店体验，就像许多宾客在酒店体验中感受到的美好一样。此致，总经理 Lenni Apriyanti。

住宿方回覆: 尊敬的Woaixingqiwu先生，感謝您抽出寶貴時間分享您對我們飯店的評價。我們希望您能擁有更美好的入住體驗，同時也會認真記錄您的評價並加以改進。我們致力於為賓客提供卓越的體驗。如果您再次給予我們機會贏得您的信任，我們將竭盡全力為您提供卓越的酒店體驗，就像許多賓客在酒店體驗時一樣，我們倍感欣喜。此致，Lenni Apriyanti，總經理。

住宿方回覆: Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed the quiet and comfortable experience during your stay, and truly appreciate your recommendation. We hope to see you again very soon.Sincerely,Lenni Apriyanti.General Manager.

住宿方回覆: Dear Bapak Delvin,Terima kasih telah berbagi pengalaman menginap di eL Hotel Jakarta. Kami senang mendengar Anda merasa nyaman dengan lingkungan sekitar hotel dan memberikan rekomendasi positif untuk kami.Semoga kami dapat kembali menyambut Anda dan keluarga di kesempatan berikutnya.Hormat kami,Lenni ApriyantiGeneral Manager

住宿方回覆: Dear Valued Guest,Thank you for the great review of our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lenni Apriyanti.General Manager.

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your review of our Hotel. We’re glad to hear that you found both bedrooms comfortable during your stay. At the same time, we truly appreciate your detailed feedback regarding the balcony access, bathroom amenities, and placement of mineral water. Please be assured that your comments have been noted and will be shared with the team as we continuously work to improve our guest experience.We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay.Sincerely,Lenni ApriyantiGeneral Manager.

住宿方回覆: Dear Mr. Alexander Solarsoul,Thank you for the great review of our hotel! We’re delighted to hear you enjoyed our breakfast, the children’s pool, and our convenient location near Lotte Supermarket and Mall of Indonesia. We also truly appreciate your kind words about our professional team. Your feedback regarding the furniture has been noted, and we will use it to improve our facilities.We hope to see you again very soon.Sincerely,Lenni Apriyanti.General Manager.

住宿方回覆: 尊敬的貴賓，非常感謝您抽出寶貴時間與我們分享您的入住體驗。得知您對我們客房的整潔、窗外的美景、豐富的早餐選擇以及員工的禮貌服務感到滿意，我們深感欣慰。您的滿意是我們最大的動力，我們期待再次歡迎您下榻 éL Hotel Jakarta – Kelapa Gading。誠摯問候，Lenni Apriyanti總經理

住宿方回覆: 尊敬的客人，感谢您对我们酒店的好评！我们很高兴您在这里过得愉快，希望很快能再次见到您。此致，Lenni Apriyanti，总经理。

住宿方回覆: Dear Bapak Rizky, Salam Hangat dari eL hotel Jakarta, Terima kasih telah menuliskan ulasan luar biasa kepada eL Hotel Jakarta. Kami sangat senang mengetahui bahwa Anda mendapatkan pengalaman luar biasa pada saat menginap, Kenyamanan dan Kepuasan Anda adalah prioritas kami. Kami menantikan kehadiran Anda kembali dalam waktu dekat. Hormat kami, Lenni ApriyantiGeneral Manager.