芽莊溫佩奢華飯店的評論

住宿方回覆: " Dear Mr./Ms. Guest User, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’.  Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

住宿方回覆: Dear Valued Guests,We are truly heartened to receive your generous review of the Vinpearl Luxury Nha Trang. Thank you for letting us know how much you enjoyed your stay — from the attentive service and tranquil surroundings to the spa experience and breakfast offerings.It is especially rewarding to hear that our staff made you feel well cared for and that the peaceful atmosphere and natural beauty of the resort added to your enjoyment. Your kind words are a great encouragement to our team.The entire team looks forward to the pleasure of welcoming you back to Vinpearl Luxury Nha Trang soon.Yours very truly, Hotel Management of Vinpearl Luxury Nha Trang

住宿方回覆: Dear Valued Guests, Thank you very much for sharing your experience at Vinpearl Luxury Nha Trang. We are pleased to hear that our staff left a positive impression and made your stay enjoyable — your kind words about their professionalism and hospitality are truly appreciated.At the same time, we sincerely regret that certain aspects of the room facilities did not meet your expectations. Your feedback regarding the duplex room layout and maintenance issues has been noted and will be shared with our management team for review and improvement.We are grateful for your balanced and thoughtful review, and we hope to have the opportunity to welcome you back in the near future for an even more satisfying stay.Yours very truly, Hotel Management of Vinpearl Luxury Nha Trang

住宿方回覆: 尊敬的Ewgenii先生/女士：我們對您對芽莊珍珠豪華酒店的慷慨評價深感榮幸和鼓舞。得知我們精心打造的個人化服務為您的難忘入住體驗增添了光彩，我們倍感欣慰，也更加堅定了我們對卓越品質的追求。全體員工期待您再次光臨我們這家精緻優雅的酒店，每次造訪都將為您帶來難忘的回憶。此致，芽莊珍珠豪華酒店管理團隊

住宿方回覆: 尊敬的 Надин05 先生/女士：我們對您對芽莊珍珠豪華酒店的精彩評價深感榮幸和鼓舞。得知我們量身訂製的服務為您的難忘入住體驗增添了光彩，我們倍感欣慰，也更加堅定了我們對卓越品質的追求。全體員工期待您再次光臨我們這家精緻優雅的酒店，每次造訪都將為您帶來難忘的回憶。此致，芽莊珍珠豪華酒店管理團隊

住宿方回覆: 尊敬的賓客：首先，我們非常榮幸能接待您入住芽莊珍珠豪華酒店，並衷心希望您今後能成為我們的忠實賓客。非常感謝您抽出寶貴時間撰寫這篇關於您在芽莊珍珠豪華酒店的入住體驗的評論。我們很高興看到您對入住期間的方方面面都感到滿意，我的同事們也盡職盡責，不負眾望，為您呈現了真正的珍珠體驗。我們期待著您的再次光臨，並祝福您下次入住時能留下比第一次更加難忘的美好回憶。此致，芽莊珍珠豪華酒店管理團隊

住宿方回覆: Dear Mr./Ms. VictoriaBaAt Vinpearl Luxury Nha Trang, we value and treasure the insights shared by our distinguished guests, and we extend our sincere gratitude for your feedback.It brings us immense joy to know that your stay was filled with comfort and relaxation, and that our team delivered an experience that left a positive and lasting impression.We eagerly await the opportunity to welcome you back to our peaceful and luxurious retreat.Warmest regards,Hotel Management of Vinpearl Luxury Nha Trang

住宿方回覆: "Dear Mr./Ms. IULIIA,It was an honor to host you at Vinpearl Luxury Nha Trang, where we strive to create experiences that are unique, intimate, and personal. We hope this visit marks the beginning of a long-lasting relationship as our loyal guest.Your gracious review affirms our dedication to providing a stay that is not just luxurious but truly exceptional. We are delighted to know that our team and services met and surpassed your expectations.We look forward to welcoming you back for another inspiring and unforgettable journey.Warmest regards,Hotel Management of Vinpearl Luxury Nha Trang"

住宿方回覆: 尊敬的賓客：首先，我們非常榮幸能接待您入住芽莊珍珠豪華酒店，並衷心希望您今後能成為我們的忠實賓客。非常感謝您抽出寶貴時間撰寫這篇關於您在芽莊珍珠豪華酒店的入住體驗的評論。我們很高興看到您對入住期間的方方面面都感到滿意，我的同事們也盡職盡責，不負眾望，為您呈現了真正的珍珠體驗。我們期待著您的再次光臨，並祝福您下次入住時能留下比第一次更加難忘的美好回憶。此致，芽莊珍珠豪華酒店管理團隊

住宿方回覆: "Dear Mr./Ms. SarahChen19,Thank you for taking the time to share your experience at Vinpearl Luxury Nha Trang. We truly value your feedback and appreciate your honest observations, which help us improve our services and facilities.We’re delighted to hear that you enjoyed our seaside spa and the natural beauty surrounding the hotel—from the soothing sound of the waves to the clear waters and soft sand. It’s also great to know that our breakfast variety and Tuk Tuk service added convenience to your stay.However, we’re sincerely sorry to learn that the cleanliness of your room did not meet expectations. The issues you mentioned—such as food crumbs remaining after cleaning, missing shower gel, and improperly cleaned plates—are unacceptable and not reflective of the standards we strive to maintain. We’ve shared your comments with our housekeeping and front desk teams to ensure these concerns are addressed immediately and do not recur.We also acknowledge your feedback regarding the lack of activities for both children and adults. This is an area we’re actively reviewing, and your input will help guide future improvements to our guest experience.Thank you again for your valuable insights. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable stay in the future.Warm regards,Hotel Management of Vinpearl Luxury Nha Trang

住宿方回覆: Dear Valued Guests,Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’.  Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

住宿方回覆: Dear Mr./Ms. 나미.,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

住宿方回覆: 尊敬的Dmitrii_Kh先生/女士，來自芽莊Vinpearl Luxury酒店的問候。首先，感謝您抽出時間填寫我們的問卷，這有助於我們為您提供更優質的住宿體驗。另一方面，我也很注意您的不足之處，對於您在我們酒店入住期間遇到的任何不便，我們深表歉意。您的回饋對我們非常重要，因此請您更詳細地分享您的感受，這將有助於我們改善服務。再次感謝您選擇我們酒店，我堅信我們很快會再次歡迎您再次光臨芽莊Vinpearl Luxury酒店。如果您需要任何進一步的協助，請隨時透過電子郵件與我們聯繫。此致，芽莊Vinpearl Luxury飯店管理階層

住宿方回覆: Dear Valued Guests,,It was an honor to host you at Vinpearl Luxury Nha Trang, where we strive to create experiences that are unique, intimate, and personal. We hope this visit marks the beginning of a long-lasting relationship as our loyal guest.Your gracious review affirms our dedication to providing a stay that is not just luxurious but truly exceptional. We are delighted to know that our team and services met and surpassed your expectations.We look forward to welcoming you back for another inspiring and unforgettable journey.Warmest regards,Hotel Management of Vinpearl Luxury Nha Trang