搜尋紐約住宿和飯店

「Very clean, spacious, most staff were friendly and helpful but service at front desk and management team was poor - due to changing travel plans, we made 3 bookings with 2 room types Upon arrival, requested to stay in the same room type (asked for cheapest one, and to forfeit the expensive one to avoid changing rooms first 2 nights) and were told it was full the first night and can change from 2nd-4th night. Next day, told us there was a mix up with no apology and can only change the 3rd-4th night. Went along with it as that was the original booking. After the 3rd night in the small room, was asked to check out AGAIN for the 4th night purely because the hotel accidentally gave us the wrong room on the 3rd night and tried to make us change rooms again and we had a severely disabled person in the room. Got yelled at by the manager threatening to make us move if we don't move, ended up staying in the room given to us after much heated argument but received no apology Had also emailed them a week in advance to make arrangements for the disabled person, and there was no reply at all. Left a request at the reception to make the same arrangements, but when got into our room, none were made until repeated requests Overall, the team is never listening and always goes back on their word. Unreasonable management team. Highly do not recommend.」

「酒店位置非常好，在大都會歌劇院旁邊，中央公園就在附近。旁邊就是地鐵站。步行至時代廣場約1.8公里。 酒店樓下有星巴克。 我訂的是豪華雙床房。 酒店裝修已經非常老了，如果裝修一下就這個位置就會非常好。走道很暗... 雖然很舊（特別是地毯），床鋪用品還是很乾凈的。就性價比而言，在曼哈頓這個地方算是不錯的。」

「如果您打算去布魯克林,位置真的很好,市場就在附近,著名的Dumbo就在旁邊,景色也很好。 但是牀底部不乾淨,灰塵太多 設施是最新的+自然概念,很好,酒店旁邊正在施工,但並不吵鬧,我想再去一次。」

「凱悦酒店房間有點小、位置靠近紐約大學附近，電梯狹小的衹有一部開着，前台也是小小的，整體感覺一般，和價格不相符」

「一切都很完美，前台給升級了房間。房間衞生間得杯子都是巴卡拉的，燈具和酒吧裏面的一切玻璃器皿都是，很棒的入住體驗」

「位置不錯，去哪裡都方便。空間比預想的大，但還是小。前台服務還是挺友好的，房間打掃的態度要看每天的小費情況。」

「酒店環境很好，服務也很熱情周到。由於我們入住的時候正是春節期間，酒店裡中國遊客不少，感覺很熱鬧。酒店位置優越，周邊公共交通也很方便」

「寬敞的房間，提供優質的電視節目。完整的廚房！該位置既安靜又安全，但也離感興趣的地點很遠。與房間質量相比，早餐質量非常低。」

「很棒的體驗。客戶服務是一流的，非常有幫助。房間乾淨，位置方便（也隔音，所以我們睡得很好）。如果我需要任何東西，他們會及時提供幫助並處理合理的要求。我們在最初的登記入住期間遇到了一些小故障，但詹妮弗非常親切，像冠軍一樣處理它，並且由於房間準備好了讓我們提前登記。他們甚至讓我們把行李放在更衣室（退房后），這樣我們就可以在離開城市之前探索更多。你還能要求什麼呢？強烈推薦！」

「very nice！ 設施：good 衞生：good 環境：good 服務：good 周邊金融街！出行便利，內部忘了拍照！精緻的房間，很好的服務！開始的房間感覺不太方正，前台立馬給換了更高的樓層，中間位置的房間！舒服！」