Espectacular, delicioso y divertido. Beaches Negril, la mejor experiencia, el personal muy atento, amable y muy divertido, la playa hermosa, el ambiente cálido, el espectáculo en cada show, impecable e impresionante, en especial los chicos de acrobacia, baile y canto @Elvin,@Jhon, @ Dersha @ Jose todo maravilloso y muy cuidadosos con los niños un lugar perfecto para la familia y pasar momentos inolvidables.
翻譯
住宿方回覆: Thank you for sharing your incredible experience at Beaches Negril! We're thrilled to hear that you had such a spectacular and memorable time. It's wonderful to know that the staff made your stay enjoyable, being attentive, friendly, and fun, while creating a warm and inviting atmosphere. The beach, entertainment, and performances, especially the acrobatics, dancing, and singing, all seem to have added to your unforgettable family moments. We're so glad that the team made sure to create a perfect environment for families to enjoy together. We look forward to welcoming you back for more unforgettable memories!
訪客用戶
入住於 2024 年 6 月
家庭出遊
10/10
超棒
發布於 2024 年 7 月 27 日
tevon, dane, monique, shemar, odane, aulando helped find a lost phone… but that doesn’t even begin to describe the good experience here. they all helped and searched to get us a lost phone back (which we found) monique was a great bartender and so was our man mr.leon. couldn’t ask for a better experience between the help and service we got from each and every one of them. the kicker is we didn’t even stay here… we stayed at sandals but had the rest of our group of 12 stay here. regardless these members made our stay exceptional and better. special shoutout to the lifeguard shemar and our bartenders leon and monique. everyone else also made it amazing but they really stood themselves out
翻譯
pamelap774
入住於 2023 年 8 月
好友出遊
10/10
超棒
發布於 2023 年 9 月 28 日
Es una playa extensa, muy bonita, aguas transparentes, arena blanca, igual tenia algas en algunos lugares pero era como pasto (no de la alga babosa) Se puede recorrer caminando, disfrutar las vistas y relajarse Puedes llegar en auto o tomar un tour
翻譯
住宿方回覆: Thank you for taking the time to share your experience at Beaches Negril. We appreciate your positive feedback about the beautiful beach, transparent waters, and white sand. We understand that the presence of algae may have been a minor inconvenience. Please know that we continually work towards maintaining the highest standards of cleanliness and natural beauty. We hope you were able to enjoy the overall experience and take in the stunning views. We look forward to welcoming you back in the future for an even more enjoyable stay.
Navigator105216
入住於 2023 年 12 月
家庭出遊
2.0/10
發布於 2024 年 1 月 7 日
Point positif : La plage magnifique / l’équipe d’animation et du club enfant/ restaurant japonais sympa Points négatifs : Chambre exiguës, la chambre réservée devait avoir une vue mer surprise à notre arrivée un bâtiment en construction ( marteaux piqueurs, pelle mécanique en action dès 8h)juste à une dizaine de mètres du balcon sans aucun avertissement lors de nos échanges avec l’hôtel. Résultat changement de chambre lors du séjour après des négociations avec le front office manager et réduction sur la première nuit qui depuis 10 mois n’a jamais été effectuée malgré de nombreux mails….et un document d’accord. Gros problèmes avec les chaises de plages: plus rien de disponible à partir de 7h (certains reçoivent quelques dollars et bloquent les transats..) les mangers n’ont pas l’air de s’en soucier tout comme du reste ils prennent des notes mais rien n’est fait! Nourriture peu variée au buffet et très moyenne pour un hôtel qui se dit 5 étoiles, restaurant italien déconseillé et une attente très longue… Service bagage laisse à desirer les valises sont restées une heure devant la porte sans surveillance et nous avons du les rentrer nous mêmes, cocktails au bar très moyens. Bref première et dernière fois dans cet établissement qui équivaut à un trois étoiles en europe et qui est très loin de valoir le prix que l’on a payé ! Les managers devraient un peu plus encadrer leurs équipes, les services proposés sont très moyens mais l’emplacement est magnifique.
翻譯
住宿方回覆: Thank you for taking the time to share your detailed feedback regarding your recent stay at Beaches Negril. We appreciate both the positive aspects you highlighted and the areas where we fell short of your expectations. We are delighted to hear that you enjoyed the magnificent beach, the entertainment team, the children's club, and the Japanese restaurant. These positive remarks resonate with our commitment to providing a memorable experience for our guests. However, we sincerely apologize for the inconveniences you encountered during your stay. We regret that your room did not meet your expectations and that you were not informed about the construction nearby. We understand the importance of a peaceful and enjoyable environment, and we take your concerns seriously. Your feedback about the challenges with beach chairs, buffet variety, and service at the Italian restaurant is duly noted. We are actively working on addressing these issues to enhance the overall guest experience. Rest assured that your comments will be shared with the respective departments for immediate attention. Regarding the luggage service and cocktail quality, we apologize for the lapse in our standards. Your feedback serves as a valuable tool for improvement, Thank you once more for sharing your thoughts with us, and we hope to welcome you back soon.
訪客用戶
入住於 2023 年 9 月
家庭出遊
10/10
超棒
發布於 2023 年 10 月 7 日
Tout était parfait. C’était la meilleure expérience de voyage. Toute l’équipe de divertissement a rendu ce voyage tellement mémorable, merci surtout à Adrian. Tout le monde était super gentil et chaleureux. La plage était très belle et l’ambiance à la piscine était incroyable.
翻譯
訪客用戶
入住於 2023 年 2 月
其他
6.0/10
發布於 2023 年 3 月 15 日
Nous revenons tout juste de Beaches Negril. C’est notre troisième visite à cette station. On ne reconnait plus la qualité des stations Sandals ou Beaches. On a eu plusieurs désagrément, en commençant par la chambre qui devait avoir une vu sur la plage. On nous a donné une chambre avec vue sur un chantier de construction, avec tous les bruit qui vienne avec. On nous dit que l’hotel est plein et qu’il est impossible de nous bouger avec plusieurs jours. Plusieurs chose ne fonctionne plus. Par exemple, tous les immeubles, sauf un, n’ont plus de laveuse/sécheuses. Quand il y a un bris, on se dit qu’on peut comprendre mais quand c’est généralisé et que tout les laveuses et sécheuse sont brisé, il y a un problème. Si je vais a Cuba dans un hotel a $500, je m’attend a ca. Mais pas dans un hotel à $15,000. Le plus choquant, c’est leur attitude lorsqu’on expose notre mécontentement. On a jamais senti que le management se sentait concerné. Ils ont tenté de nous faire sentir qu’on était exigent. Quand on leur fait mention des choses qui ont changé, ils vont jusqu’à prétendre que ça toujours été comme ça. Je ne sais pas pour les autres hôtel de la chaines, mais celui-ci est rendu trop cher pour ce qu’il offre.
翻譯
住宿方回覆: Hola Sebastien, Gracias por contactarnos acerca de su estadía en Beaches Negril. Lamentamos escuchar que no pudimos satisfacer todas sus expectativas durante su visita con nosotros y agradecemos que tomara el tiempo de notificarnos de sus inquietudes. Ciertamente, éste no es nuestro estándar de servicio y compartiremos toda esta información valiosa con nuestro equipo administrativo del resort, para realizar una evaluación y acción inmediata según sea necesario. Se asegurarán de que estos asuntos se resuelvan correctamente para que no recibamos comentarios similares en el futuro. Seguimos comprometidos a brindar experiencias de vacaciones de alta calidad con un servicio de primera y una vez que se hayan realizado los ajustes necesarios, esperamos que nos brinde la oportunidad de mostrar la verdadera hospitalidad y belleza de nuestro resort. Si tiene alguna otra inquietud, no dude en ponerse en contacto con nuestro Equipo de Atención al Cliente por correo electrónico a la dirección customersupport@sandals.com.
Jacob Y
入住於 2025 年 6 月
家庭出遊
6.0/10
發布於 2025 年 7 月 10 日
This place is amazing and it has so much alcohol and I love to drink it so so much and I love Sasha-lee for dancing really good.
翻譯
住宿方回覆: Thank you for your feedback! We’re glad to hear you enjoyed the lively atmosphere at Beaches Negril and that Sasha-Lee’s dancing made such a fun impression, she’ll be thrilled to hear your shoutout! If there’s anything we could’ve done to make your experience even better, we’d love to hear more. We’re always striving to improve and hope to welcome you back for an even more memorable stay.
Karen S
入住於 2025 年 5 月
家庭出遊
10/10
超棒
發布於 2025 年 6 月 21 日
This was our third trip to Beaches resort in Negril, Jamaica. It gets better every time we visit. The employees are top notch. They go out of their way to make sure everything is going well. The entertainment team is amazing! Very talented young people.
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Racquel S
入住於 2025 年 4 月
家庭出遊
10/10
超棒
發布於 2025 年 5 月 9 日
We had the best time at Beaches Negril thanks our butlers Oran and Shanice who went above and beyond to make our stay memorable. We are looking forward to going back in 2027. It’s like our home away from home. It’s always hard to leave but you anticipate your next stay.
翻譯
646mandys
入住於 2025 年 3 月
家庭出遊
10/10
超棒
發布於 2025 年 4 月 27 日
I was recently asked, if I ever go anywhere besides Jamaica. I explained that I love it there because of the people. Selena in concierge at Beaches Negril represents all of the love these people are. When we checked in, we were helped by Selena. My first order of business was to secure a cabana for every day of our trip (they are only available for rent when on property). I explained that I had to stay in the shade. She was able to secure a cabana for all but one day, she told me not to worry, she’d find me shade for that day too. Not only did she find me shade, but unbeknownst to me, she also arranged pool art in my honor. I scolded her because she made me cry. The beautiful Jamaican people are why I go back again and again.
翻譯
住宿方回覆: Thank you so much for sharing such a heartfelt review of your experience at Beaches Negril. We’re overjoyed to hear how much you’ve enjoyed Jamaica and the warmth of its people, especially Selena in Concierge. She truly exemplifies the love and hospitality that make this place so special, and we’re thrilled that she went above and beyond to make your stay even more memorable. We’re so glad to know that Selena took such great care of your request for a cabana and even arranged the special pool art for you. We completely understand why her thoughtful gesture brought tears to your eyes—it’s the kind of service we aim to provide, and we’re grateful to have her on our team. Thank you for recognizing the beautiful people of Jamaica, and we can’t wait to welcome you back to Beaches Negril for more unforgettable experiences.
Suzy C
入住於 2025 年 3 月
家庭出遊
4.0/10
發布於 2025 年 4 月 14 日
Where do I begin? This is my second visit to Beaches Negril in Jamaica. I want to say first that the people that work there are mostly friendly and In particular we loved Rose who brought us food and drinks in our cabana, she was so lovely. Since I was last there in 2022 the resort had done many wonderful updates I loved the food trucks and generally the property seemed refreshed. However, we had booked a beachfront concierge room which had 2 beds and a "pull out couch" see the picture below. How is that a pull out couch? My mom and I travelled with my 13 year old son. There was no way anyone could sleep on that. When I called to be moved and they said "they were fully booked". That was interesting, the resort didn't appear fully booked. What they should've said is many of the rooms are under CONSTRUCTION in particular where we were which was the "Montpellier" rooms. No one informed us at any point that part of the resort was under construction. We had friends who had to move out late in the night from the smell of paint and fumes. Now, I will tell you that the first day mom FELL into a ditch at the restaurant by the water. I told them they should've put up a sign that said "Don't walk here for personnel only" they said "We shouldn't have been walking there", my mom is 82. Even after her falling and everyone seemed VERY CONCERNED no one bothered to put up a sign or a rope marking off a ditch that can easily be a problem for anyone... Also be aware that having a "Concierge" room only means that someone will walk with you to your room upon checking in and then never appear again. She promised to book me a "snorkeling adventure" the next day and a restaurant booking both NEVER was done. I had to go to the concierge desk and ask. Also, I am a returning Beaches guest and my mom has been to Sandals before. One night we were walking by and saw a party for "Returning Sandals/Beaches guests" when I asked why I was not invited they asked me my room number and went to check to see if I was on the "list". They couldn't even find me at all in the system. When I showed them my prior visit on my app. they looked uninterested and still didn't offer to invite us in. The next day I got a call about this and they told me they invited me by dropping off a folder in my room. How was I to know that? It was buried under a bunch of other papers. What I told them is that it would've been nice to have received a simple phone call letting me know that they "dropped some folder" off in my room with an invite in there for the party. I mean I don't think It matter anymore except the guy kept calling my room asking me who I spoke to at the party and what he looked like. I mean for real? Just send over a bottle of champagne or an apology for the mistake would've been great. It just put a bad taste in my mouth, my mom was celebrating her 82nd birthday and while the beach is beautiful and the food is good, why spend that kind money to be treated so poorly and lied to. Won't be re
翻譯
住宿方回覆: Thank you for returning to Beaches Negril and for taking the time to share your feedback with us. We're pleased to hear that you found many of our team members friendly and accommodating, and we’re especially glad you enjoyed the upgraded food options and refreshed property enhancements since your last visit. We’ll be sure to pass along your kind words to the team member who helped make your time in the cabana so enjoyable. That said, we do regret that certain aspects of your stay did not meet expectations. While our beachfront concierge rooms are designed to comfortably accommodate families, we understand that preferences can vary, especially when it comes to sleeping arrangements. We do provide images and descriptions on our website and booking platforms, and we apologize if this was not clear at the time of booking. Regarding your concerns about availability: our resort was in high occupancy during your visit, which may have limited our ability to move rooms. Additionally, like many luxury resorts, Beaches Negril undergoes phased maintenance and refresh projects to continuously improve the experience for all guests. These projects are managed in a way that avoids disruption to our guests, but we regret if this impacted your stay in any way. We are truly sorry to hear about your mother’s fall. The safety and wellbeing of our guests are of utmost importance. While certain areas of the resort are clearly marked for team access, we understand how this situation could have been upsetting. Your comments have been forwarded to our safety team for further review, and we are reinforcing internal protocols to ensure signage is always visible and accessible. As it relates to concierge service, please note that our concierge-level guests have access to dedicated assistance throughout their stay via the Club Sandals Lounge. We regret any communication gaps you experienced and appreciate you bringing this to our attention so we can review how instructions and updates are relayed to our guests. For the returning guest event, we value all of our loyal visitors and sincerely regret the miscommunication. Our team does typically deliver invitations in-room with follow-up confirmation, and we apologize if this process fell short. We understand how important it is to feel recognized, especially when celebrating a milestone like your mother’s birthday, and we’re sorry this element did not meet expectations. Beaches Negril remains committed to providing a warm, family-friendly environment where guests of all ages feel celebrated and cared for. We truly hope you will consider giving us another opportunity in the future, as so many of our returning guests do, to create the kind of memorable experience you expected and deserve.
Tiffany B
入住於 2025 年 3 月
家庭出遊
10/10
超棒
發布於 2025 年 4 月 1 日
Sean (pronounced Se-On) was great! He was such a cool young man & quickly made friends with my teenagers. Even came to hang out with them on his day off. It’s employees like him that make the experience feel like home. Also - The staff at the dive shop were AMAZING to my husband, helped him get certified to Lionfish hunt & went on a successful hunt!
翻譯
dbfink2
入住於 2025 年 2 月
家庭出遊
10/10
超棒
發布於 2025 年 3 月 10 日
Beautiful resort for family vacation. Very kid friendly, as well as adult friendly. Food is phenomenal! No complaints at all. Everything was delicious and so many different food/restaurants to choose from. Staff is very friendly. Resort is very clean, including common area bathrooms. Room staff came twice per day to clean and then again in the evening to replenish towels, empty garbages and turn down beds. My family are not usually “swim in the ocean” kind of people. This beach is the best I’ve ever been to. Blue water, can see straight to the bottom. White, soft sand with no stones, rocks or broken shells. We spent many days in this ocean. I would highly recommend this resort!!!
翻譯
住宿方回覆: Thank you for your glowing review of Beaches Negril! We’re thrilled to hear that you and your family had such a fantastic vacation and that our resort provided the perfect balance of kid-friendly and adult-friendly experiences. It’s wonderful to know that you enjoyed our phenomenal food selection, friendly staff, and the high standard of cleanliness throughout the resort. We’re especially delighted that you had such a great experience with our room staff’s attentive service and that our beach exceeded your expectations—there’s nothing quite like the crystal-clear waters and soft white sand of Negril! We truly appreciate your high recommendation and can’t wait to welcome you and your family back for another unforgettable stay!
Katie C
入住於 2024 年 12 月
家庭出遊
10/10
超棒
發布於 2025 年 1 月 20 日
I think my 10 year old said it all when he said "mom this is the BEST vacation I have ever been on!". I hesitated booking such an expensive vacation but it was honestly worth every penny and we have already booked our next stay! Right from the Sandals lounge at the Montego Bay airport where your luggage is taken care of while you get drinks and snacks. We waited about 5 minutes for our transportation to the resort and the bus driver was amazing. He shared tons of facts about Jamaica and showed us all different places along the coastline! Arriving at Concierge, we were told our travel agent has forgotten to put notes that we wanted adjoining rooms and our rooms were located at opposite ends of the resort. Sabrina from concierge jumped into auction. While she sorted out the room situation, we were escorted to a restaurant and right away were treated like family. A feeling that never stopped our entire trip. I have never been to a tips included all inclusive so I really wasn't sure what to expect but the staff at this resort truly goes above and beyond to make sure you have the best experience possible. Even our housekeeper, Tashel, checked in with us every morning and planned her day around when she knew we would be out of our room. She even learned to make all sorts of different animals with our towels to make the kiddos smile everyday. Many of the staff work at multiple restaurants throughout the resort so you get to know them well throughout your stay! They look out for your kids and that really does give you the sense of family. Camesha made sure the kiddos were using their manners at the YoYos frozen yogurt bar, helped them pour the Froyo and even helped them find the washroom. She was a wonderful auntie! Each bartender seems to have their own drink creation and we loved trying them all! Our favorite had to be the "Mark Special" from the Piazza Pool. Even when we were halfway across the waterpark he would call to us, saying hello and somehow noticed when our drinks were empty and brought us more! The beach is the most beautiful thing I have ever seen in my whole life! It was shallow enough for the kids, super soft sand, a huge beachfront with lots of shade and plenty of chairs for everyone to enjoy! They even have servers coming around taking drink orders! Though the water park is small the kids had a blast on the two slides and in the lazy river! And it was nice that it was small enough that we could see them no matter which chairs we sat in. The restaurants and the food was to die for! Our favorite breakfast spot was the brand new Stella restaurant on the beach! It opens at 8am and can get busy but the most amazing breakfast you have ever had! There is nothing like sipping a mimosa, drinking delicious blue mountain coffee and hearing the waves! Another favorite was our dinner at Stewfish, lunch at the pizza place and chicken dippers and late night crepes at cafe de Paris!! The kids favorite dinners were the sushi and teppana
翻譯
6/11
住宿方回覆: Thank you so much for sharing your wonderful experience at Beaches Negril! We're thrilled to hear that your family had such a fantastic time and that your 10-year-old had such a memorable vacation. From the warm welcome at the Sandals lounge to the amazing concierge service and beautiful beach, it sounds like everything truly exceeded your expectations. We're glad to know the staff went above and beyond to make your stay enjoyable, especially with thoughtful touches like towel animals, personalized drink service, and creating a family atmosphere. It’s great that you enjoyed the food, activities, and even the kids' club, and we’re delighted that the accommodation and amenities were perfect for your family’s needs. We’re so happy to hear that your next stay is already booked! We look forward to welcoming you back for another amazing vacation. Thank you for taking the time to highlight all the special moments, and we can’t wait to see you again soon!
Daniel T
入住於 2024 年 12 月
家庭出遊
10/10
超棒
發布於 2025 年 1 月 30 日
My now wife and I went for our wedding. The views and food are amazing and all of the resort amenities are phenomenal. But above all else the thing that truly makes this resort special is the staff. Here are some staff members that absolutely went above and beyond and I pray they are recognized for their amazing service. Concierge Hillroy - Amazing supervisor. We were lucky enough to have Hillroy in the room where my groomsman and I got ready. So much fun and he made sure everything was amazing for us at every moment. Donovan - absolutely awesome. Took care of us every step of the way. While my wife and I waited to move to our room for the honeymoon, Donovan not only escorted us around the resort. Took us to one restaurant and got us food from two other restaurants, made sure we were served promptly and took care of our every need. Entertainment Delly - One of the best staff members by far. Delly is so much fun and gets along with everyone of all ages. And absolute blast to be around and always said hello to us any time we saw him around the resort and knew us by name. From staff volleyball, to talking with us during the cooking class, Delly is truly someone my whole family can call a friend in Jamaica. Dershea - So much fun and great vibes always. She makes for a great team with Delly and she was a ton of fun. JoJo - My family and I love JoJo and she even joined us as a bartender while we got ready for the wedding. She will literally not let you be bored. Such a good time and a great person. Shaneak - Best bartender out there. Was a great time every time we were lucky enough to be around her. So grateful to have her as the bartender for our wedding and she was always thrilled to see us even after the wedding!! Conrad - He showed us around our first night had a great time. Played pool with us and even partied at club liquid with my family. Awesome guy!! Butlers Tawani - MY GIRL TAWANI not only did she go above and beyond as a butler, she also located a lost phone from a family member who has left the island, had it returned to us safely, and she even went further to decorate our room to make it extra romantic for our first night alone as husband and wife. Would go back to Beaches Negril just to hang out with her. Anthony - An amazingly professional, fun and experienced butler, Anthony was so friendly and was always accommodating our every need, most of the team before we could even ask. If you’re lucky enough to have him as a butler make sure you ask for his signature peach mojito, it’s one of the best drinks you’ll ever have. The overall experience was fantastic, but it would be nothing without the amazing staff at beaches Negril. ~ Danny and Kenzie 11.09.2024
翻譯
住宿方回覆: Thank you for sharing such a heartfelt review of your wedding experience at Beaches Negril! We’re delighted to hear that the stunning views, delicious cuisine, and fantastic amenities created the perfect backdrop for your celebration. Most of all, we’re thrilled that the dedication and friendliness of our team made your stay truly exceptional. Your mention of the team's personalized attention, thoughtful gestures, and genuine connection is truly appreciated. We love hearing how they contributed to unforgettable memories for your special day. It’s wonderful to know that these experiences have made Beaches Negril a place you’re excited to return to. We look forward to welcoming you back for future celebrations or simply another memorable getaway!