住宿方回覆: 非常感謝您選擇入住HOTEL MYSTAYS PREMIER Narita,並與我們分享您的住宿感受。很高興得知雖然航班延誤帶來不便,但我們酒店的免費接駁巴士、便利的位置以及館內的便利商店為您的行程帶來了一些便利。您提到的機場及AEON商場的巴士服務,確實為許多旅客帶來了很大便利。關於大浴場的使用,確實如您所説,為了控制使用人數與維護環境品質,我們採取了每人550日元(日幣)的有料制度,敬請見諒。感謝您對酒店衞生及整體設施的肯定,我們期待有機會再次為您提供安心、舒適的住宿服務。HOTEL MYSTAYS PREMIER Narita前台
住宿方回覆: 非常感謝您選擇入住HOTEL MYSTAYS PREMIER Narita,並與我們分享如此詳盡而積極的評價。我們很高興得知您對酒店的整體環境、房間設施與舒適度都感到滿意。正如您所提及,我們的標準間通常配備兩張1.2米寬的床,適合兩位賓客安心入住。關於您提到攜程網站上床寬訊息的不符,我們也會進一步與相關平台溝通,確保訊息準確無誤。同時,也非常感謝您對我們服務態度的肯定。我們確實有許多航空公司機組人員入住,固定時刻運行的免費班車也致力於為每一位旅客提供更高效、便捷的出行體驗。再次感謝您的高度評價與支持,期待不久的將來能再次為您服務。HOTEL MYSTAYS PREMIER Narita前台
Wai Ming
標準雙床房-禁菸
入住於 2025 年 5 月
家庭出遊
33 則評論
10/10
超棒
發布於 2025 年 6 月 23 日
酒店有專車來往機場、Narita JR station 和 Aeon Mall,十分方便。早餐有很多不同的食物,很好。
住宿方回覆: Thank you very much for staying with us and for taking the time to share your kind feedback.We are delighted to hear that you found our shuttle service to Narita Airport, JR Narita Station, and AEON Mall convenient. We are also pleased that you enjoyed the variety of options offered at our breakfast buffet.Your positive comments are greatly appreciated, and we look forward to welcoming you back in the near future.Warm regards,HOTEL MYSTAYS PREMIER NARITA Front desk
住宿方回覆: Dear guest,We're delighted you and your family enjoyed our spacious rooms and convenient amenities like the airport shuttle and luggage scale, and we truly appreciate you bringing the hallway lighting near room #951 to our attention - we've addressed this with our maintenance team to ensure all guests feel completely comfortable. Your thoughtful feedback helps us improve, and we hope to welcome your family back for another comfortable stay in the future!Best regards,Hotel Mystays Premire Narita
住宿方回覆: 非常感謝您選擇入住 HOTEL MYSTAYS PREMIER Narita,並撥冗留下如此溫暖的評價。我們非常高興得知您對於本館的接駁巴士服務感到滿意,能夠為您在早班機抵達後提供一個方便、無需搬運行李上上下下的選擇,讓您輕鬆前往 JR成田站與AEON Mall,是我們最大的榮幸。同時,您對於我們員工的禮貌與細心服務給予肯定,我們深感感激。能夠讓自由行旅客如您感到安心與方便,是我們一直以來努力的目標。若您日後再次來到東京,我們誠摯期待有機會再次為您服務,歡迎隨時回「家」。HOTEL MYSTAYS PREMIER Narita前台
住宿方回覆: Dear Valued Guest,We are absolutely delighted to hear you enjoyed your stay with us! It's wonderful to know you appreciated our spacious rooms, convenient airport shuttle service, and excellent front desk hospitality. We're especially pleased you found our soundproof rooms provided a peaceful night's rest and that you enjoyed our on-site amenities including the convenience store, gym, and swimming pool.Your kind words mean the world to our team. Thank you for choosing us, and we look forward to welcoming you back for another exceptional stay!Warm regards,Hotel Mystays Premier Narita
住宿方回覆: 非常感謝您選擇在航班延誤時入住 HOTEL MYSTAYS PREMIER Narita,並撥冗分享您的住宿感受。很遺憾此次的住宿未能讓您感到完全滿意,對此我們深表歉意。您提到的走廊燈光較暗、冰箱聲音大與房內流水聲等問題,確實可能影響到旅途中的休息品質,我們會立即轉達相關部門進行檢查與改善,以提升整體舒適度與靜音品質。至於房價方面,特別是在櫻花旺季,價格較高的情況我們亦深知,今後我們也將持續努力,在提供良好設施與服務的同時,盡可能讓價格更具透明度與合理性。雖然這次的住宿未能完全符合您的期待,但我們衷心希望未來能有機會再次為您提供更佳的體驗。若您再次前來成田,也歡迎與我們聯繫,我們將盡力為您安排更舒適的環境。HOTEL MYSTAYS PREMIER Narita前台
訪客用戶
高級雙人床房
入住於 2025 年 5 月
商務出差
15 則評論
10/10
超棒
發布於 2025 年 6 月 13 日
很棒的一日轉機酒店,早餐、午餐、晚餐都很贊。服務和房間也很好,下次再來住。
住宿方回覆: Thank you very much for choosing our hotel and for taking the time to share your kind feedback.We are delighted to hear that you had a pleasant transit stay with us and that you enjoyed all your meals—breakfast, lunch, and dinner. It is also wonderful to know that both our service and guest rooms met your expectations.We truly appreciate your warm words and look forward to welcoming you again on your next visit.Warm regards,HOTEL MYSTAYS PREMIER NARITA Front desk
住宿方回覆: Dear Guest,We are delighted to hear about your positive experience during your recent stay! It's truly rewarding to know that you found our staff friendly and our service commendable. We're especially pleased that our shuttle bus to the airport added convenience to your travels and that you found the hotel clean and comfortable.Your kind words motivate us to continue delivering exceptional hospitality. We look forward to welcoming you back for another pleasant stay in the future!Warm regards,Hotel Mystays Premier Narita