慕尼黑雅樂軒飯店的評論

住宿方回覆: Dear CCmyjia,Thank you very much for your perfect 10/10 rating and for sharing such detailed feedback. We are delighted to hear that you enjoyed our convenient location, clean and comfortable rooms, and the breakfast selection.It is wonderful to know that you appreciated the small touches, such as the natural honey, which make the stay special. We look forward to welcoming you back to Aloft Munich Hotel in the future.Kind regards,Marco SenatinFront Office ManagerAloft Munich Hotel

住宿方回覆: 親愛的女士：感謝您抽出寶貴時間分享您的回饋，並對您近期在慕尼黑雅樂軒酒店的住宿體驗給予評價。我們很高興得知您對我們酒店靠近火車站的便利位置表示讚賞，並且儘管臨街，但客房仍然寬敞且隔音效果良好。對於您在客房服務方面遇到的問題以及紀念品袋遺失，我們深感遺憾。對於由此造成的不便和不滿，請接受我們的歉意。雖然我們是萬豪國際集團精選品牌旗下飯店，其服務模式與全方位服務飯店略有不同，但我們始終致力於為賓客提供最優質的服務。您的意見已與相關部門分享，以確保我們在未來處理類似情況時更加謹慎。我們非常重視您的意見，希望您能考慮再次給我們機會，歡迎您再次光臨，享受更順暢、更愉快的住宿體驗。此致，Marco Senatin 前廳經理 慕尼黑雅樂軒酒店

住宿方回覆: Dear Guest,Thank you very much for your wonderful feedback and for rating us 9.7 out of 10. We are delighted to hear that you enjoyed our convenient location, luggage storage, and friendly service from our team. It’s also great to know that our facilities, including the AED, added to your comfort and peace of mind.We look forward to welcoming you back to Aloft Munich Hotel on your next visit to Munich.Kind regards,Marco SenatinFront Office ManagerAloft Munich Hotel

住宿方回覆: Dear Zonig,Thank you very much for your kind review and for rating your stay 9.5 out of 10!We’re thrilled to hear that you enjoyed our convenient location across from Munich Central Station, and that our helpful team especially our housekeeping staff made a positive impression. It's also great to know that you found your room spacious, the bed comfortable, and the breakfast enjoyable.We truly appreciate your feedback and look forward to welcoming you back soon to Aloft Munich Hotel.Kind regards,Marco SenatinFront Office ManagerAloft Munich Hotel

住宿方回覆: Dear Tangtanglixianji,Thank you for your wonderful review and for giving us a perfect 10/10 rating!We're thrilled to hear that our family room with two king-size beds was perfect for your group and that you enjoyed the amenities like the capsule coffee machine. We're also glad you felt the configuration of your room justified the price, as we strive to provide great value for a comfortable and modern stay.As a cool, vibrant, and modern Select Brand of Marriott International, our team at Aloft Munich works hard to provide service that goes above and beyond our brand standards. Your positive feedback is a true testament to their commitment.Thank you again for your kind words. We look forward to welcoming you back on your next visit to Munich.Kind regards,Marco SenatinFront Office ManagerAloft Munich

住宿方回覆: Dear Guest,Thank you very much for your feedback and for rating us 8 out of 10. We are delighted to hear that you enjoyed our convenient location, friendly staff, and especially the breakfast.We truly appreciate your kind words and look forward to welcoming you back to Aloft Munich Hotel on your next visit to Munich.Kind regards,Marco SenatinFront Office ManagerAloft Munich Hotel

住宿方回覆: ChatGPT said:Dear Guest,Thank you very much for your perfect 10/10 rating. We are delighted to know that you had an excellent stay with us at Aloft Munich Hotel.Kind regards,Marco SenatinFront Office ManagerAloft Munich Hotel