託雷爾前衛飯店(Torel Avantgarde)

Amazing place, breakfast, and staffs, and nice view,

Thank you so much. great place

I enjoyed the fabulous breakfast that was included and i thought it was awesome it was from 730 to 11 so you dont have to get up early to ear if you rather sleep in. The spa was small but my service was enjoyable. When i arrived there was champagne waiting in my room which was great and the room service i order was yummy. I didnt care much for my room. It was the Classic room so it was small and very dark. The window didnt really brighten up the space at all. The themed artist room was disappointing as it was just one painting on the wall by the artist so not very thoughtful. One morning for breakfasts i went to the bathroom and when i came back to finish, they cleared my table and gave it to someone else. That really angered me. I left my key thetr as indication i was returning but they removed it and put it at the front counter. I thought that the view from the property was a bit limited and it gives the impression you have a grander view online. The walk from the hotel to big sites like the Dom Louis 1 bridge is 20 minutes. Next time ill definitely try to stay somewhere closer to the river. I left my jacket at the hotel and inquired about shipping it back to me and the estimate the company the hotel hired was 59 euro. It was shipped to US but i still thought that was high. I asked if they could ship as a courtesy considering i stayed there 6 nights, had spa service and frequented the restaurant twice. But no. I thought for a 5 star hotel theyd be more accomidating.

Apart from the fact that the bathrooms are very dark and there are no individual nightlight controls the hotel is fantastic! Jr suite spacious - comfortable beds and fabulous views. Breakfast was a great selection and delicious. Very helpful and accommodating staff. Can’t comment on spa or gym - didn’t use. Highly recommend.

Amazing stay at the Torel Avantgarde! A true boutique hotel with attentive staff, incredible views, a delicious breakfast and unique and comfortable rooms! Our highlight was sitting on our deck overlooking the city of Porto and the Douro River while enjoying the complimentary bottle of sparkling wine that was brought to our room. If we go back to Porto, this is the only hotel we'll stay at.

The property and View is amazing! The staff is extremely welcoming and kind. EVERYTHING IS Fabulous. Food ,cocktails , a**osphere and of course the VIEW. We stayed in room 47 just perfect.

Overall this is a high standard of hotel and the staff are very keen to please and help. Sadly the rooms and the hotel processes are not Five Star. The kitchen is clearly unable at times to service the guests in a timely manner especially at breakfast and evening meals. Delays can be 10-20 minutes for a poached egg or food on the buffet to be replenished. This happened multiple times during our stay. We also booked an Executive Double Room, Balcony (Superior). The first room we were allocated was not as described in the booking. To be honest it if Pablo had not resolved this issue and allocated us a room similar to the one in the images we would have refused the booking and sorted another hotel. We consider the first rooms allocated as very sub standard. Small, dark, cramped and not in keeping with the description or a five star hotel. More a Premier Inn Hotel!! Even though the room we were allocated was acceptable as design and space it was totally impractical for people staying seven days!!. There was limited storage four clothes hangers for two adults, limited shelves. No drawers. The bedside units were boxes rather than best side drawers. Consequence was we had to request 10 hangers, had toiletries and plugs etc on most if not all surfaces. The result a very attractive room when unoccupied looks cluttered and not stylish. There was limited wall hanging for coats or places to dry towels as a result they were changed every day.

I didn't eant to leave. The staff is exceptional. Attention to details was appreciated. Turn down service was my favorite! I wish I had used the pool more. I will be back.

Great great service! This place is beautiful and ver accommodating!! I truly Enjoyed staying here. Very great hospitality and some of the best views of the city. Very easy walking distance to many restaurant and stores.