名斯特磨坊飯店(Minster Mill Hotel)

可愛的地方但是很令人失望。我們在前一周預訂了周日晚上，希望在周日和周一使用這些設施。不幸的是，水療中心週日已被預訂滿，週一關閉（預訂後透過電子郵件通知週一關閉），所以我們無法使用任何東西。 他們還說，儘管餐廳非常安靜，但晚餐已經訂滿了。我們被告知這是因為缺乏工作人員，但這意味著我們不被允許進入餐廳，不得不坐在樓上的酒吧里，因為整個晚上只有兩個人在那裡，而下面的餐廳有一半是空的。 奇怪的住宿，因為這是一個可愛的地方，但看起來很空，缺乏任何氣氛。如果預訂，建議您在預訂房間之前確保您可以進入餐廳/水療中心。我們確實嘗試更改日期，以便我們可以使用所有設施，但被告知不行。 如果您無法使用任何設施，那就要花很多錢了。

絕對不是四星級飯店，適合五十歲以下的人，因為必須攜帶自己的行李爬上狹窄樓梯上的陡峭台階。食物非常好，工作人員非常友好，但我們臥室的衛生和客房清潔標準還有很多不足之處。

小屋裡的起居空間相當基本，臥室不錯，但沒有真正的廚房。我們喜歡這樣的事實：它有一張 3 張床，有一間浴室，而且不尋常的是只能住一晚。我們在 Swan 餐廳吃了一頓飯，菜單上只有餡餅，但味道鮮美可口！酒吧裡的工作人員真是太好了！

Gorgeous hotel in a wonderful setting, we had a gorgeous room with patio, unfortunately the weather didnt allow us to use the patio. The bed was a small double and the mattress was in need of an upgrade, there was a dip in the middle, so not the most comfortable sleep. We wanted to use the pool but that was closed, so I don't feel we had maximum use of our stay/

Lovely stay, very beautiful setting and friendly service. The rooms were very small but clean and comfortable and had lots of amenities. Didn’t use the spa. I would stay again

Nice setting however the rooms/doors aren’t soundproof at all so you can hear every conversation and door slamming. Rooms are opposite the wedding event venue so there is loud music until 12. The hotel also didn’t have any earplugs to offer. Additionally we stayed for 2 nights and the hotel unfortunately took payment in a bizarre way - they took both a £465 pre authorisation when we arrived and an additional £365 on the day we checked out, meaning my credit card had a pending balance of £830 despite only a 2 night stay. This seems illogical and they should have used the pre auth charge as payment instead.

Fantastic location , room was very good but the food at the hotel seemed very expensive and then the food at the sister pub the Swan was well below par ! how it was described in the Menu was nothing like in reality. One other point and something people should be aware even if your a resident you cannot use the Spa facilities unless you book a treatment (which for me was not required ) so I was not then allowed to simply have a swim and sauna.

Disappointing stay. The only positive was lady on reception in the afternoon and the lady serving in The Old Swan - both were very polite and ensured we had everything we needed. Other than that, this was our first visit since the change in ownership and we have to say, it was much better before. The whole place - Swan and Minster Mill has lost its spark and charm it had. The focus now seems to be on corporate and high end drinking and dining rather than comfort country living. It is with a heavy heart that we will not returning. This place held a special place in our hearts (we were married there in 2016) but it is just not the same. The new owners have changed something that do not need to be changed unfortunately.

Location is great but we don’t feel this was value for money. Our room wasn’t ready when we arrived, they got our breakfast order wrong and we were rushed to finish when the restaurant wasn’t busy. Service needs improving - rather poor for the price tag.