KGH集團水濱度假村

KGH集團水濱度假村的評論

KGH集團水濱度假村

Lakeside Rd, 00977 博卡拉, 甘達基, 尼泊爾查看飯店詳情
KGH集團水濱度假村
KGH集團水濱度假村KGH集團水濱度假村KGH集團水濱度假村
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買貴退差價
1晚

KGH集團水濱度假村的真實房客評論

8.6/10
很好
50 則評論
驗證過的評論
位置8.6
設施8.6
服務8.5
衛生程度8.7
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所有評論(50)
好評(42)
附有照片/影片的評論(16)
負評(5)
M268660****
豪華房
入住於 2025 年 1 月
其他
70 則評論
5.0/10
發布於 2025 年 2 月 3 日
總體感覺不如山上。服務很差,也是會退房之前不停的打電話。房間比較潮濕,設施陳舊。浴缸很不安全,角度非常容易滑倒。我在浴缸裏摔了一跤。湖景還可以。但其實湖邊都是酒店。並不出眾。電梯裏味道很重。早餐一般。接機沒用,送機沒有。
住宿方回覆: It sounds like you had a pretty disappointing experience at the hotel. I’m sorry to hear about the issues you faced, especially with the damp room, the unsafe bathtub, and the poor service. That really affects the overall enjoyment of your stay, especially when you were hoping for something more relaxing with the lake view. It must have been frustrating to also deal with the airport pick-up situation.Were there any aspects of the location or the view that made up for it, even a little? Or is there something specific that you feel the hotel could improve on to make the experience better for future guests?
Гости
豪華房
入住於 2025 年 2 月
夫妻/情侶出遊
38 則評論
7.0/10
發布於 2025 年 4 月 3 日
房間需要維修。早餐還可以。泳池很髒。湖景不錯。日落很美。我們住了3晚。
原文以 Google 翻譯
住宿方回覆: 感謝您抽空分享您的回饋。我們很高興聽到您在三晚的住宿期間欣賞到了美麗的湖景和日落,並且對早餐感到滿意。對於客房狀況和泳池清潔度,我們深感抱歉——在這些方面未能達到預期並非我們追求的標準。請放心,我們正在及時解決這些問題,以提升整體賓客體驗。您的評論非常寶貴,我們非常感謝您的寶貴意見,它們有助於我們成長和改進。我們希望有機會再次歡迎您,並在未來為您提供更優質的住宿體驗。
訪客用戶
豪華房
入住於 2025 年 3 月
獨自出遊
22 則評論
5.5/10
發布於 2025 年 4 月 27 日
這家旅館的價格比周邊的飯店高,所以我期待著合理的服務和舒適度。房間足夠寬敞,但很難感受到與價格相符的特別魅力或優惠。 地理位置離市中心稍遠,雖然環境安靜,但周邊沒有特別值得一提的地方,感覺有些無聊。而且,房間的景色也與預期不符,這有點令人失望。 整體設施比較老舊,感覺有些陳舊。雖然適合家庭長期入住,但作為度假酒店,感覺很普通。
原文以 Google 翻譯
住宿方回覆: 感謝您抽空分享您的回饋。我們非常重視您的坦率評論,因為這些評論有助於我們找出可以改進的地方。我們很高興聽到您覺得房間寬敞、環境安靜。然而,我們很遺憾得知您的整體體驗未能達到您的期望,尤其是考慮到價格因素。我們深知,入住高級飯店時,獲得物有所值和特別舒適的體驗至關重要。我們已記錄您對飯店位置、景觀和設施狀況的回饋。雖然有些客人喜歡寧靜的環境,但我們理解這可能不適合所有人,尤其是那些尋求更具活力的度假體驗的客人。我們目前正在探索飯店的更新和升級,您的回饋一定會在我們未來的發展中得到重視。我們真誠希望您能考慮未來再次選擇我們,或許可以考慮更長的住宿時間,以便我們為家庭提供更便利的服務,從而更好地滿足您的需求。如果您選擇再次入住,我們很樂意有機會更能滿足您的期望。
訪客用戶
豪華房
入住於 2024 年 12 月
夫妻/情侶出遊
3 則評論
3.0/10
發布於 2025 年 1 月 14 日
We had booked lake view room, was given a room that wasn’t lake view. Then they made excuses like it was partial lake view, then said booking number is different, finally they said they would change the room but they can’t because we used the room. A/C remote was broken on first day, but they fixed it immediately. There was no hot water on the last day in the morning, came back much later but it was too late for taking any shower before checkout.  Room service food was horrible, burnt paneer and biriyani full of bones and fat. We could only eat part of it. The only good thing I would say is that the staff is well behaved and the breakfast was really good. But this is not the experience I was expecting from a 4* hotel. And it wasn’t even the busy tourist season. I would recommend to avoid this place.
翻譯
住宿方回覆: It sounds like your experience was frustrating and disappointing, especially considering the issues with the room, food, and amenities. It’s understandable that when you book a lake-view room, you expect to get exactly that, not to be told excuses or given a room that doesn’t meet your expectations. The issues with the A/C and hot water add to the dissatisfaction, too, especially when it disrupted your plans.It’s good to hear that the staff was courteous and that the breakfast was up to standard, but overall, it seems like the service and quality weren’t in line with what you were promised for a 4-star hotel. Your constructive reviews are always welcoming. For sure we will serious with these things and do better in future. If you let us earn your trust definitely you will feel the difference.
dipeshrupakheti
豪華房
入住於 2024 年 6 月
家庭出遊
34 則評論
10/10
超棒
發布於 2024 年 10 月 27 日
nice hotel near Fewa lake, helpful staffs, tasty breakfast, nice swimming pool,
翻譯
住宿方回覆: Thank you for your kind words! We're so glad to hear you enjoyed your stay near Fewa Lake. Our staff takes great pride in providing helpful service, and we're thrilled that you found the breakfast tasty and the swimming pool to your liking. We hope to welcome you back again soon!"
Miaoxingrenyaonuliyuanxing
豪華房
入住於 2024 年 1 月
其他
2 則評論
2.0/10
發布於 2024 年 2 月 19 日
將近500的價格住這酒店,一點也不值…… 浴室花灑漏水,相對來説設施很舊,這個房型竟然是1人入住然後可以選擇雙床,奇怪的很,一點也不推薦,周邊一兩百的比比皆是
住宿方回覆: Thank you for reviewing our property. It feels very bad to hear that your stay was not pleasant. Regarding the maintenance issue it was fixed. If you visit next time definitely you will feel the difference. Thank you!
Go44870008548
入住於 2025 年 1 月
好友出遊
10/10
超棒
發布於 2025 年 2 月 7 日
酒店環境挺好的,比較安靜,靠近湖邊,早餐很好吃,服務很好,需要什麼物品很快就可以送過來。洗衣服務也很快,有徒步完需要洗包的可以直接在酒店洗,早上10點送去的下午就可以拿到,洗衣質量也很不錯。食物味道非常不錯,尤其是烤西紅柿和西蘭花,特別香。紅茶也是每天必點很多杯。最後一天在吃早餐的時候,dikshya小姐姐很貼心還給我們準備了小蛋糕,整體的體驗都非常不錯!
luciana_lu_por_ai
入住於 2025 年 8 月
夫妻/情侶出遊
10/10
超棒
發布於 2025 年 9 月 27 日
Estadia perfeita, destaque para a equipe, sempre muito atenciosa e simpática (special thanks for Binita and all the waiters), quarto confortável e com vista para o lago e o restaurante serve pratos incríveis. Os passeios nepaleses e indianos foram os meus favoritos. O café da manhã é bem completo. Há uma pequena academia no hotel também. Minha estadia foi perfeita e com certeza, se voltar ao nepal, voltarei a me hospedar aqui.
翻譯
6/7
住宿方回覆: Thank you so much for sharing your kind words and wonderful feedback. We are delighted to hear that you had a perfect stay with us and that our team, especially Binita and our restaurant staff, made your experience memorable. Your appreciation truly means a lot to us. It’s great to know you enjoyed the comfort of your room, the lake view, our restaurant dishes, and the tours. We’re also glad you found our breakfast and facilities like the gym to your satisfaction. We look forward to welcoming you back on your next visit to Nepal. It will be our pleasure to host you again.
Pascal G
入住於 2025 年 7 月
家庭出遊
10/10
超棒
發布於 2025 年 8 月 22 日
Wunderbare Oase am Rande von Pokhara. In der Monsunzeit kaum Touristen, daher nehmen sich die sehr zuvorkommenden Mitarbeiter und Mitarbeiterinnen alle viel Zeit für Smalltalk. Dank vor allem an Binita, die sich ganz besonders um uns gesorgt hat. Die Kinder haben Stunden im Pool verbracht. Ein verdienter Ruhetag nach der anstrengenden Fahrt bei Jeep von Kathmandu. Heute geht es auf eine kleine Trekkingtour zum Auszralian Canp.
翻譯
住宿方回覆: Thank you so much for your kind words! We’re delighted to hear you enjoyed your peaceful stay with us during the monsoon season. It’s wonderful that your children had such a great time in the pool and that you could relax after the long jeep ride from Kathmandu. Binita and the whole team will be very happy to know their efforts made your stay special. We wish you an amazing trek to the Australian Camp and hope to welcome you back again soon!
Jean O
入住於 2025 年 8 月
夫妻/情侶出遊
10/10
超棒
發布於 2025 年 9 月 27 日
Hotel perfeito, vista incrível do Lago e com ótimas acomodações. Quartos confortáveis e a equipe do hotel é extremamente atenciosa. Voltaremos outras vezes e recomendamos demais.
翻譯
住宿方回覆: Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the lake view, the comfort of our rooms, and the attentive service from our staff. Your kind words mean a lot to our team. We can’t wait to welcome you back on your next visit, and we truly appreciate your recommendation!
Sukyung100000
入住於 2025 年 4 月
好友出遊
10/10
超棒
發布於 2025 年 5 月 8 日
這是來博卡拉時,一個值得好好休息的地方。這裡沒有汽車和摩托車的噪音,費瓦湖和山脈的景色也非常美麗。早餐很美味,所有工作人員都很友好。然而,我透過Agoda預訂,並詢問了更改行程和增加住宿的事宜,但沒有收到回應。我預訂了一間家庭房,但兩張單人床不太舒服,因為按照我的標準,它們相當於加床。我很後悔沒有預訂兩間房。三樓的屋頂景觀非常棒,一定要去看看。
原文以 Google 翻譯
住宿方回覆: 感謝您抽空分享您的體驗。我們很高興聽到您喜歡這裡寧靜的氛圍、費瓦湖和山脈的壯麗景色、美味的早餐以及我們員工的熱情服務。對於因床位安排不當以及未能透過 Agoda 更改您的行程而造成您的不便,我們深表歉意。我們深知舒適和溝通的重要性,我們正在調查問題所在,以便為未來的客人提供更好的服務。很高興您喜歡三樓的景色——這裡確實是放鬆身心的最佳場所之一。再次感謝您的回饋,我們希望下次能以更美好的體驗歡迎您再次光臨博卡拉。
Beejoy V
入住於 2024 年 10 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 11 月 26 日
Amazing place to stay. Me and my wife and a great time here. Because of the climate, I fell a little bit ill and they went out of the way to help us out and make us feel warm and comfortable in every way possible. The people are very courteous, respectful, sweet and helpful. The restaurant staff were also really helpful, especially Binita, Sabina, dikshya and chij. They made us feel very welcoming and safe which gave a very homely feeling. Thank you team for this experience!
翻譯
住宿方回覆: Dear guest, A warm greeting from Waterfront Resort by KGH group of hotels. Thank you for taking your precious time to leave us a 5 star review. We are delighted to hear that you experienced the jubilant moment during your stay in our property. We will definitely convey your message to our restaurant team you mentioned. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. Hope to see you soon at Waterfront Resort with more upgraded service in future.Have a pleasant day. Thank you!
Tartinlove
入住於 2025 年 9 月
好友出遊
10/10
超棒
發布於 2025 年 10 月 13 日
Personale gentilissimo. Camere pulite. Cibo squisito. Esperienza indimenticabile e comoda struttura che offre tutto ciò di cui vi è bisogno, comoda anche per la centralità del posto
翻譯
住宿方回覆: Thank you so much for your kind words! We’re delighted to hear you enjoyed our rooms, food, and central location. It’s wonderful to know you had such an unforgettable experience with us . We hope to welcome you back soon!
caribbeangal6
入住於 2024 年 9 月
獨自出遊
10/10
超棒
發布於 2024 年 10 月 28 日
The perfect hotel for relaxation! From the moment you step onto the property, it is bliss-just what you need after coming down off the mountain! Service: check-in was swift, courteous and efficient. Staff: a big smile and Namaste every time they see you! Breakfast Staff: greets you immediately and provides everything you need -even toasting your bread for you. Never had to wait! Thank you to Dikshya- who remembered me and where I was from! Also to Chij, Sabina and Binita- they work so hard to ensure your stay is perfect! My last day-they all greeted me at the entrance and brought me a good bye brownie-such a personal touch! Breakfast-great variety and fresh-lots of vegetarian options. Thank you to the wonderful man at the egg station! Had the yummiest Veg MoMos for dinner in my room! Pool: beautiful, clean and welcoming! The man who supplied me daily with mattress and towels was so attentive- thank you! Rooms: clean, beautiful, and comfortable. Loved having the cold fridge and LOTS of hot water! Great relaxing on the balcony at night! Location: right on the waterfront! Quiet and peaceful, yet less than a 10 min walk to the town! Great Get-Away to relaxation and away from the noise and chaos of the town I would definitely return to this hotel!
翻譯
住宿方回覆: Dear guest, A warm greeting from Waterfront Resort by KGH group of hotels. Thank you for taking your precious time to leave us a 5-star review. We are delighted to hear that you had great time in our property .Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. And also, thank you for recommending our resort. Hope to see you soon at Waterfront Resort with more upgraded service in future.Have a pleasant day. Thank you!
DaphneKM
入住於 2024 年 9 月
好友出遊
10/10
超棒
發布於 2024 年 10 月 25 日
Amazing hotel. Clean, beautiful, and with a great view. Good location, away from the noise but within walking distance of the restaurants and shops. Breakfast was very nice too! The staff was very polite and aways ready to attend to our needs. Special thanks to Sabine, Dikshya and Piya, who were all very lovely
翻譯
住宿方回覆: Dear guest, Namaste! A warm greeting from Waterfront Resort by KGH group of hotels. Thank you for taking your precious time to leave us a 5-star review. We are delighted to hear that you like our location, breakfast and service provided by Sabina, Dikshya and Piya. We will let them know to keep up the amazing work.Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. Hope to see you soon at Waterfront Resort with more upgraded service in future.Have a pleasant day. Thank you!