Please do NOT take breakfast, limit options & taste bad. The cleaner din vacuum the floor & the bed is soft ,not suitable for people who has back problems. There is a shuttle bus from and to the airport but it is always late & passed me by.
Gate 7
不論是商務還是休閒旅客,邁阿密機場藍色瀉湖希爾頓飯店都能讓您的邁阿密之行變得更加美好而難忘。飯店地理位置優越,駕車至邁阿密國際機場僅需2km 。旅客們會發現MIA Children's Gallery、Waypoint Gallery和St Vladimir Russian Orthodox Church距離飯店都不遠。飯店佔盡地理之宜,Baggage Checkroom、Tourist Information Counter和Magic City Casino離此都很近。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調。除此之外,配備有24小時熱水和吹風機的浴室是您消除一天疲勞的好地方。酒吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐,飯店可提供客房服務。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Sushi Cafe & Shilla Korean BBQ(亞洲菜)、Bahamas Fish Market(Bahamas Fish Market)(海鮮)和Chili's(美國菜)不妨可以試試。房客既能在 健身室揮灑汗水,也可以在Spa放鬆身心。飯店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2023.07.17
Do NOT stay here if you have an early flight and want to enjoy breakfast. We tried to go to breakfast at the Coral Cafe at 6:00 am only to find out that breakfast doesn't open until 6:30 am. I stood by the hostess because it said wait to be seated and she just looked at me rudely and said, ”uhhh...? Do you need something or...” I replied, ”Yes, I wanted to get breakfast.” She responded rudely, ”Well, it doesn't even open until 6:30 so you're gonna have to wait.” We are diamond members and we tried to use our food and beverage credit to grab something quickly. We only had 5 minutes to eat so we couldn't sit down and eat. We only wanted a croissant that we were willing to pay $15 for and It was literally just sitting at the buffet to grab easily. The hostess was so freaking rude and argued with me and embarrassed me in front of everyone. She said I had to sit down and wait to be served. We had already waited 30 minutes for her to tell us this. She told us to go to Starbucks instead. I informed her that I wanted to use my food and beverage credit and she said, ”oh well. I don't know if it works there, but you'll just have to go there because that's you're only option. I can't give you a croissant here. You have to sit down and wait to be served.” Pretty ridiculous that I couldn't buy something to go. They also charged us $18 for our Turo to be parked in the parking lot for only a couple hours while it was waiting to be picked up! We didn't even have the car parked over night. Also, I NEVER received a receipt after checkout which is not normal for Hilton. I had to find the receipt online via the app. Will never stay here again! Super rude and terrible customer service! I have stayed at many Hiltons all over the world, but I have never been treated so poorly!
Стильный и элегантный отель в прекрасной локации!!! Завтраки разнообразные, единственный минус- бассейн не работал открытый , так как его чистили…
Остальное- супер
Обязательно вернемся)))
訪訪客Spent 6 nights here spread out before and after a cruise from Miami port. We booked hotel in a Black Friday sale and opted for breakfast included. Overall we enjoyed our stay. The hotel has a new look to it and is tastefully decorated throughout. We had some teething problems with our rooms ( No power in sockets on one side of room, hotel safe not working, no wardrobe in room on our 2nd visit, room not cleaned on first day until we asked the floor supervisor that evening at 5.15pm who admitted that our room was not on her roster for cleaning that day, no shower seat in accessible bathroom, as I am disabled). However staff were very keen to rectify these issues quickly and they were addressed promptly apart from the safe after the trainee on reception told us he’d send someone to the room to sort it while we were at dinner. This didn’t happen and we had to wait until the following morning where we were told by a more senior receptionist that it’s policy not to send engineers to a room if the guests are not there. It was then sorted with ten minutes. We also had an issue with our credit card with this trainee manager that was eventually sorted out by Erik. In fact, the staff were very pleasant and their attitude would definitely persuade us to return if we visited Miami again. We must mention Sabrina, Erik and Ayainna who were extremely easy and pleasant to deal with. I’m sure they were not looking forward to seeing us approaching the reception desk. But these were genuine issues that should not have arisen and to be fair they were all dealt with and solved calmly and quickly, with 1 exception. The rooms during both our stays (4 nights and 2 nights) were very spacious. Beds were extremely comfortable with luxurious bed coverings. Both rooms were a generous size. Lighting was very good, storage space was perfect. Bathrooms were spacious and spotless. The breakfast though on the expensive side, was an excellent buffet style with some nice treats such as fresh fruit bowls, soaked over night oats, and fresh pastries . There was plenty of choice and service was good most mornings. We also ate dinner there on 3 nights and the food was good. We used the swimming pool on the top floor. It was heated slightly and was very pleasant though it got a bit busy in the evenings. There is a very pleasant terrace and bar up there also with great views of the city, especially at night time. Hotel is located about 10 mins walk from the Brickell stop on the people mover. We enjoyed our stay, it’s an expensive hotel when you include breakfast so we expected everything to be right for what we were paying. However the can do attitude of staff convinced us we were just unlucky and we hope to visit Miami again and therefore this hotel. If I had a choice I’d have given a 3.5 rating for our stay purely related to the difficulties mentioned above
訪訪客Your facility was outstanding, the only problem there was in your bathroom in the shower there was no place to set your soap shampoo and conditioner. The place was beautiful would return again
文文一家不錯的酒店,環境、衛生、服務都不錯。預訂酒店的時候標明了下午三點后才能入住,我們上午十一點提前到了,原本打算店方不讓提前入住的話,就先寄存行李,出去玩回來再說,沒想到到服務台Check in 時,人家二話不說就給入住了。特別還想說的一點是酒店的牀墊軟硬適中,很舒服。如果說有什麼缺點的話是離市區和海灘遠了些。
訪訪客用戶Great location but this hotel is very very tired, with paint peeling off the walls & a small inbox with a key which was the safe.
To cap it all 2 of the 3 lifts were not working at a time when people were trying to leave to go on their cruises. It took an hour on average to get to the ground floor.
They fixed one of the faulty ones thank goodness - but still only 2 lifts working.
We ate diner in the restaurant one night and the fries were disgusting, dark brown and fully of oil. We both left the fries.
We will not be staying again even though the location across the road from Bayside.